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Sofitel Marrakech Palais Imperial

2,029 reviews
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Traveller (846)
Room & Suite (328)
Pool & Beach (141)
Overview
  • Excellent60%
  • Very good22%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“pool area”(36 reviews)
“breakfast buffet”(21 reviews)
“junior suite”(21 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (2,029)Write a Review
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304
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36
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All reviewspool areabreakfast buffetjunior suitebeautiful hotelspecial thanksatlas mountainsbeautiful poolla mamouniamint teaconciergepoolsloungehindazizaredahammocksdoorman
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281 - 285 of 633 reviews
Reviewed 7 March 2015

Stayed here for 3 days for a business conference. The rooms were clean and comfortable and the gardens and pool area were clean and attractive. Lunches and dinners were very good, with a very varied offeringMore

Thank Steve H
Response from AhmedBenkirane, Directeur général at Sofitel Marrakech Palais ImperialResponded 9 March 2015
Google Translation

Cher hôte, Merci beaucoup pour votre magnifique retour qui est le fruit d'une satisfaction relatif à votre séjour parmi nous....More

Reviewed 7 March 2015

The Sofitel Palais Imperial is a very nice relaxing hotel. All of the staff look after you and the standards set by the management are excellent. The staff around the pool are so friendly especially Mohcine who looked after us. As a surprise the hotel...More

1  Thank Jaynelouis2015
Response from AhmedBenkirane, Directeur général at Sofitel Marrakech Palais ImperialResponded 9 March 2015

Dear guest, thank you so much for your magnifique comment veru encorging for us in other to better serve you during your next stay with. Best regards Ahmed Benkirane Hotel Manager

Reviewed 3 March 2015

My wife and I just spent a week here with our friends and everything was awesome. A special word of gratitude to Abdelilah and Hind, both of whom always wore a beautiful smile and always made sure you had everything you needed. I most often...More

Thank GamecockFan17
Response from AhmedBenkirane, Directeur général at Sofitel Marrakech Palais ImperialResponded 4 March 2015

Dear guest, Thank you so much for taking the time to share with us your experience at the sofitel Marrakech. I am very happy that our services were above your expectation. Best regards Ahmed Benkirane, Hotel Manager

Reviewed 2 March 2015

We had the best experience when we ordered room service after we arrived after 10pm from the US.Atoul was a delight after we had been traveling over 24 hours when he delivered delicious soup and a bottle of wine. Atoul helped us with some words...More

1  Thank Pamgn
Response from AhmedBenkirane, Directeur général at Sofitel Marrakech Palais ImperialResponded 3 March 2015

Dear guest, Thank your so much for sharing with us your satisfaction regarding your stay . Iam very happy that the room service was above your expectation, I will sahre your comment with my whole team especially the room service team wich you have apreciate...More

Reviewed 1 March 2015

Excelent service Great swimingpool Amazing gardens Great food Graet morrocan atmosphere Service was exelent Terrace is nice Nice views on Atlas mountains Thanx to these guyes : Assia Aziza Hind Nezha JamalMore

Thank Fawaz11111
Response from AhmedBenkirane, Directeur général at Sofitel Marrakech Palais ImperialResponded 2 March 2015

Dear guest, We very much appreciate your comments regarding your stay at Sofitel Marrakech . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Pool
Bar/Lounge
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$180 - US$568 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Marrakech
#66 Spa Hotel in Marrakech
#84 Luxury Hotel in Marrakech
#96 Family Hotel in Marrakech
#185 Romantic Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$180 - US$568 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Marrakech
#66 Spa Hotel in Marrakech
#84 Luxury Hotel in Marrakech
#96 Family Hotel in Marrakech
#185 Romantic Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (846)
Room & Suite (328)
Pool & Beach (141)
Dining (90)
Amenities (24)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
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Lin M
30 January 2018|
AnswerShow all 4 answers
Response from Leslie W | Reviewed this property |
I don’t know about parking as we didn’t need it, but there was no charge for the swimming pool and the towels were free.
1
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Mac M
21 January 2018|
AnswerShow all 3 answers
Response from LouisSaintCalbre | Reviewed this property |
Hey, Not sure about the deal u can get. We got two suites each with two bedrooms and bkfst included. Somewhere around 450 per night. Then we also walked across the street often for lunch and diner. Lunch is decent at the... More
1
Vote
Google Translation
Krzysztof S
4 December 2017|
AnswerShow all 3 answers
Response from Gail D | Reviewed this property |
We only travelled by taxi - I suggest that you contact the hotel direct to see if you can reserve parking. Sorry I can’t be more help.
0
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Room Tips
"Nice in overall"
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"Prestige Suite add that extra bit of luxury."
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"Swimming Pools view"
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"We had room 78 ground floor and the cleaner was exceptional even leaving little Norse using petals..."
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