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Sofitel Marrakech Palais Imperial

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1,705 Reviews from our TripAdvisor Community

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Showing 545: English reviews
London, England, United Kingdom
Reviewed 19 September 2014

I recently spent 3 days at the hotel with my wife and we thoroughly enjoy our staying. No points describing all the amenities that I would consider standard for an hotel of this level (competent and attentive staff, nice rooms, excellent breakfast choice). I'd rather single out few things I really enjoyed, such as the wonderful fragrance that permeate the...

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Helpful?
1Thank Emanuele F
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest , First of all I would like to thank you for your comment wich I had really apreciated. Concerning the fragrance which you had liked let me explain you its component; It is made by la fleur d'oranger, the welknown flower of Marrakech, it represent the hospitality and also the identity of Sofitel Marrakech. Ahmed Benkirane, Hotel Manager

Reviewed 15 September 2014

We spend nearly two weeks (August 2014) at the Sofitel Marrakech Palais Imperial and it was realy amazing. The hotel is very beautiful, clean and the service is one of the best in the world! Beginning with courteous people in front of the hotel, very kind people at the lobby - like Mr. Ahmed or Mr. Mehdi. The hotel and...

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Thank Ddorf-LBR
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, Thank you for your positif comment which I have really apreciated ; this will help us to double our effort to better serve you during your next stay with us . We are waiting you under tha magnifique sun of Marrakech so say you welcome back. Ahmed Benkirane, Hotel Manager

Reviewed 14 September 2014

the person who made my business trip easier was Miss Zohra, her professional attitude and quick response were noticeable, her smile even under too much load expresses her passion, we were a group of more than 80 persons but she was able to handle it perfectly

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Thank Marwan E
Marrakech, Morocco
Reviewed 14 September 2014

Here for about 2 weeks on business. with the name Sofitel I was expecting much more.The rooms need a face lift bad, I was told we had a Jr. suite, not impress. Very thin walls. Good pool area with plenty of space to relax. The inclusive breakfast at Le Jardin was excellent, superb staff, specially Fatima and Rachida. Good and...

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Thank Anthony O
Reviewed 14 September 2014

We booked this hotel through Kuoni in the UK, and got a pretty good deal (we thought) Then we arrived and realised we had got an excellent deal! A lovely hotel, and amazing breakfast (many thanks to the breakfast crew, Hicham, Fatima, Rachida, Nezha, Berd, Azlimand and Abderrahim, who made hotel breakfast much more than just food). The hotel itself...

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Helpful?
Thank Jamesey1973
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, Thank you so much for your comment. Our So Spa is consisited to satisfy all your needs, to make you feel at ease especially after a long journey of many activities, and our massages are made by a very proffesionel therapeute in other to beautify your day and also to feel very wall espacially your body and spirit....

Reviewed 14 September 2014

Had a great stay here at the hotel for work. The service was descent, at times slow but this seems to be a common occurrence in morocco. That said, I had a wonderful room service guy named Atoul who made my room service experience make up for the lack of patio service! Thanks Atoul! Other than that it has been...

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19Thank chris g
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, First of all I would like to thank you for your great comment wich I really appreciate. I am verry happy the your room service experience was above your expectation, this comment will help us to work hardly to make you feel an other new experience for your next stay. Ahmed Benkirane, Hotel Manager

Algiers
Reviewed 12 September 2014

Very luxury and charming hotel Design, pools, restaurants..a very high quality! I was in a standard room with balcony, was good enough for me. Everything was good for me, but I have two remarks though: Internet speed and sound isolation PS. We checked out early in the morning (before breakfast time), they have served us a quick breakfast with coffe,...

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Helpful?
Thank Imed_DZ
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, Thank you so much for your positif feedback, It is pleasure for us to know that we have succed to make you fell a very nice staty and especially to remember all magnifique memories. I had the opportunity to have a look in your profile and I realised that you are a big traveler arround the world and...

Reviewed 6 September 2014 via mobile

First of all I would like to thanks wiam the wonderfull manager of restaurant and the bar laurence Special welcoming guest you feel yourself at home with her staff looking for your happiness and each detail for them is important many thanks to all of them

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Thank hwiba
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, Thank you for your coment, It was a real pleasure for us to know that you feel at home during your stay with us, this mean that we are succed to satisfy your needs and wants. We all remain at your disposal for any assistance. Ahmed Benkirane, Hotel Manager

Reviewed 4 September 2014

This is the 3th time me and my friends visited sofitel marrakech.. We had a really lovely stay, the room was nice and clean.. The night reception at the hotel where the best (Taha & Abdel rahim) Thank you again for your warm welcome. We hope to see you soon. xoxo S, N & T

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Thank ion b
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear Guest, thank you so much for your comment, it'is a real pleasure to us to know that our services had meet your expectation and we are very pround the the night service gave you a memorable service us they work hard all the night to make you feel at ease , safe and secure. We steal remain at your...

Dublin, Ireland
Reviewed 2 September 2014

This was me and my partners first trip to Marrakech. We stayed for one week in this fabulous hotel. I can highly recommend it from the moment we entered we knew we had made the right decision. The hotel is very well situated and access to all areas is excellent. The room we had was beautiful and the bed was...

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Thank CountofmonteC
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest , Thank you for your magnnifique and exellente comment. As you said; It was the first stay but it will not be the last one , because we are going to do all our best to better satisfy you in the future in other to make you feel an other deffrent memorable stay. Ahmed Benkirane, Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more   less 

Additional Information about Sofitel Marrakech Palais Imperial

Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: RM726 - RM1,457 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Sofitel Marrakech Palais Imperial Hotel Marrakech
Hotel Style:
#26 Business Hotel in Marrakech
#63 Spa Hotel in Marrakech
#74 Luxury Hotel in Marrakech
#143 Family Hotel in Marrakech
#190 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Marrakech Palais Imperial staff and other travellers.
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Questions? Get answers from Sofitel Marrakech Palais Imperial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are ok , i suggest as from 3rd floor on”
 of 5 bubbles Giak67, 6 Dec 2016 | Read review
“A room with view on the beautiful garden.”
 of 5 bubbles 669oza, 28 Nov 2016 | Read review
“go for pool views”
 of 5 bubbles bournesupreme, 23 Nov 2016 | Read review
“good luck. nothing is easy to find.”
 of 5 bubbles aphrab, 1 Nov 2016 | Read review
“I recommend to book in the highest floor possible for the view. The room was nice.”
 of 5 bubbles rolandleblond, 16 Oct 2016 | Read review
5 of 5
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