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Sofitel Marrakech Palais Imperial

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1,677 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Marrakech Palais Imperial
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Showing 536: English reviews
Dublin, Ireland
Reviewed 2 September 2014

This was me and my partners first trip to Marrakech. We stayed for one week in this fabulous hotel. I can highly recommend it from the moment we entered we knew we had made the right decision. The hotel is very well situated and access to all areas is excellent. The room we had was beautiful and the bed was...

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Helpful?
Thank CountofmonteC
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest , Thank you for your magnnifique and exellente comment. As you said; It was the first stay but it will not be the last one , because we are going to do all our best to better satisfy you in the future in other to make you feel an other deffrent memorable stay. Ahmed Benkirane, Hotel Manager

Atlanta, Georgia
Reviewed 1 September 2014

During my last visit to Marrakech, I stopped by Sofitel Imperial and had a lovely dinner with my family and friends at the Bar. I was very impressed by the lay out for the terrace and the dedicated and hard working staff. The manager Wiam , was very courteous and we enjoyed her genuine hospitality. Wiam made our night very...

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Thank Samra1112
London, United Kingdom
Reviewed 30 August 2014

for my first visit to marrakech and we were satisfied.all the staff of the hotel was excellent and very helpfull and friendly.particular mention should be made of the brekfast.different choice of foods .we'd like to thank marouane of reception for his help to change our first room to un other with nice view to swimming pool and the mountains of...

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6Thank christopher f
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, First of all I would like to thank your for comment, It is a really a pleasure for us to know that we have succed to make you feel a memorable first stay with us. I hope that we will welcome you again with us for an other enjoyable holiday . Ahmed Benkirane, Hotel Manager

London, United Kingdom
Reviewed 28 August 2014

A lovely hotel in an excellent location, within walking distance of the old town and the bustling market square and souks. The spa is also fab with a lovely quiet pool area, the best pedicure I've had for a while. Tried all of the restaurants and all served great food, particularly the traditional Moroccan restaurant where both the food and...

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1Thank Andy10975
Ahmed B, Directeur général at Sofitel Marrakech Palais Imperial, responded to this review

Dear guest, First of all i would like to thank you for your coment regarding our hotel especially the spa services wich you had apreciated. However I am really sorry that the breakfast service did not make your expectations, please accept my sinceer apology. Ahmed Benkirane, Hotel Manager

London
Reviewed 25 August 2014

Deducting a rating point for poor wifi in such a beautiful hotel is not something I am proud of. Unfortunately the fact of it is that when I am travelling I need to be able to stay connected for both personal and business. The wifi at the Sofitel is bad, and I mean really bad, to the point at which...

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Thank grepit
Amsterdam, The Netherlands
Reviewed 20 August 2014

We stayed 10nights at Sofitel Imperial Palace,we have been treated like queens ( 3 girls) the staff was so kind and helpfull, Khaoula our butler was great! Breakfast staff was amazing especially Farah/ Nawfal & Adil. Thank you all for taking good care of me and my 2 friends. Everything was just great, nothing to complain about. keep up the...

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Thank H A
Victoria, Canada
Reviewed 15 August 2014

My husband and I stayed here for several nights upon our arrival in Morocco at the end of April beginning of May. It is a spacious hotel with a large courtyard and 2 lovely pools. The courtyard is surrounded by beautiful Bougainvillea’s cascading off the balconies and lots of pool chairs. It truly is a wonderful way to relax after...

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Thank manyflags20
Liverpool, United Kingdom
Reviewed 10 August 2014

Stayed in quite a few sofitels around the world but I'm sorry to say this one isn't their best. The arrival, check in, the hotel and the rooms where all fine and we were made very welcome.The location is excellent, just a 15 min walk to the Marrakech square. I feel that for a five star hotel it lacked in...

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1Thank Derek_Lorraine
London, United Kingdom
Reviewed 31 July 2014

Don't get me wrong. The hotel is beautiful, It was nice and quiet and the two pools were great.By the way- I would strongly suggest you get a hotel with a pool in Marrakech if you are staying more than a few days. But unfortunately, the food, for what it was was just way too expensive. On the plus side,...

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2Thank vickyandsteve
Skibbereen, Ireland
Reviewed 29 July 2014

I came here twice to use the pool as my Riad has no pool. We had drinks by the pool the first time and although the water was 45 dirham and a glass of wine was 90 dirham I didn't mind so much as they let us use their nice pool. Chips were 50 dirham and pizza was 150dirham. Way...

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Thank WestCorkTravel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more   less 

Additional Information about Sofitel Marrakech Palais Imperial

Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: RM718 - RM1,455 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Sofitel Marrakech Palais Imperial Hotel Marrakech
Hotel Style:
#26 Business Hotel in Marrakech
#68 Spa Hotel in Marrakech
#81 Luxury Hotel in Marrakech
#143 Family Hotel in Marrakech
#190 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Marrakech Palais Imperial staff and other travellers.
14 questions
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Questions? Get answers from Sofitel Marrakech Palais Imperial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are ok , i suggest as from 3rd floor on”
 of 5 bubbles Giak67, 6 Dec 2016 | Read review
“A room with view on the beautiful garden.”
 of 5 bubbles 669oza, 28 Nov 2016 | Read review
“go for pool views”
 of 5 bubbles bournesupreme, 23 Nov 2016 | Read review
“good luck. nothing is easy to find.”
 of 5 bubbles aphrab, 1 Nov 2016 | Read review
“I recommend to book in the highest floor possible for the view. The room was nice.”
 of 5 bubbles rolandleblond, 16 Oct 2016 | Read review
5 of 5
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