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Riad Helen

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253 Reviews from our TripAdvisor Community

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Showing 113: English reviews
London, United Kingdom
Reviewed 5 days ago NEW

So so great, loved Maxine he made so much time for us! The riad was beautiful and in a great spot! Quiet, great for couples retreat! Brilliant breakfast and green tea! The smell in the villa was delicious

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Thank Flora C
Milan, Italy
Reviewed 6 days ago NEW

We highly recommend Riad Helen! Our hosts were so lovely and kind, they really made us feel at home. The space is clean and relaxing. The location was convenient, just a short walk to the main square but tucked away in a quiet area so we had a good night's rest. Thank you for a great stay, 5 stars!

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Thank IT-LFB
Launceston, United Kingdom
Reviewed 1 week ago

staff were extremely helpful.we were upgraded without charge.Mario booked our onward train tickets for us. Beakfast was varied and delicious. The riad has been sympathetically restored. We would definitely stay here again and highly recommend it .

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Thank javeedn71
Melbourne, Australia
Reviewed 1 week ago

I had a lovely time at Riad Helen. Maxime and Mario were the perfect hosts and Riad Helen was the perfect retreat to return to after a day exploring the sights of Marrakech. Fish tagine on the rooftop was a highlight.

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Thank Robinne T
Minneapolis, Minnesota
Reviewed 1 week ago

Very nice hosts! We had a wonderful time, great breakfasts, and were taken care of very well by Mario and Maxime. Rooms are very clean and nicely decorated. Would definitely return. The location is also great because it's centrally located (in the medina) but not in a noisy area. It was very quiet at night. We were able to walk...

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Thank Elizabeth43323
Reviewed 1 week ago

Great continental breakfast and service. Rooms are very clean and quiet. The Jamaa El Fna is about a 10 minute walk. Several excellent restaurants are also nearby. The decor is Moroccan. The Koutoubia Mosque is also about a 10 minute walk away. The staff were very friendly and helpful.

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Thank Joe G
Traralgon, Australia
Reviewed 4 weeks ago via mobile

Riad Helen lived up to all the 5 star reviews. Maxime and Mario were great hosts helping us by getting train tickets,organising tours and telling us the best places to shop and eat. We loved Fatiha's cooking and ate dinner there twice, sitting on the terrace with candles and quiet music. Fatiha's breakfast were excellent, not just the usual bread...

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Thank teacher334
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Chris & Mary, Thank you so much for your review (sorry we are late answering) ! We are so happy that you enjoyed your stay with us so much that you decided to share your experience here. It was a pleasure to meet you and to talk to you about your feelings about Marrakech, shopping and food and all...

Reviewed 29 October 2016

My wife and I highly recommend staying at Riad Helen. Maxime and Mario made sure our trip was memorable and amazing. If you want to know more about the Riad then read the hundreds of reviews before and after this one. They are very accurate and the Riad will be beyond your expectations. But we would like to point out...

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Thank Sherwynn H
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Sherwynn ! Sorry for being so late answering your wonderful review there ! And thank you again ! It's been a great pleasure to meet you and Jessica and to welcome you (twice) in our house in Marrakech :) We are really happy that you enjoyed staying with us so much. Of course, if you plan to come back...

Reviewed 10 October 2016

My husband and I have traveled quite a bit and Riad Helen stands out as one of the best experiences we've had. Mario and Maxime were incredibly kind and helpful. My luggage was delayed and they happily made calls to check on status. Fhatia's breakfast was so delicious and filling - we were there for 4 days and never grabbed...

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Thank Rachel I
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Rachel ! Thank you so much for this wonderful review ! We feel glad that you enjoyed your stay with us, your room and the service we offer here. It's nothing for us to make a call when our guests have a delayed luggage : you have other things to think about when you're in a holiday ! :)...

Colombo, Sri Lanka
Reviewed 3 August 2016

We stayed for one night and a day at Riad Helen and it was my favourite of the hotels we stayed in in Morocco. First of all, Mario and Maxime were extremely helpful and kind even before we arrived. We were travelling from Marrakech to Tangiers on the sleeper train and they bought our tickets for us in advance. During...

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Thank albanmama
Mario-et-Maxime, Gérant at Riad Helen, responded to this review

Hello Sonali, WOW ! When you left the house you said that you would write a review about your stay with us but we didn't expect that ! Thank you so much for such a great message ! We feel glad that you and your family enjoyed your (short) stay at Riad Helen. Thank you for all the nice things...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Between the great Bab Doukkala mosque and Dar El Bacha Palace, gateway to the antiques district, Riad Helen is only 10 minutes walk from the famous square Jemaa el Fna.Its 5 spacious and bright rooms are equipped with a double bed (possibility of an extra bed in one of them). In bathrooms covered with tadelakt (traditional Moroccan plaster) you will find towels, bathrobes and shower brand Les Sens de Marrakech.The Riad has a central patio with fountain where you can enjoy your breakfast or meals. Unless you prefer the dining room, convivial or terrace and a beautiful view over the rooftops of Dar El Bacha Palace.At Riad Helen there is no preset menu. ... more   less 

Additional Information about Riad Helen

Address: 138 derb Arset aouzal | Bab Doukkala, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: RM342 - RM433 (Based on Average Rates for a Standard Room)
Number of rooms: 5
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Questions & Answers

Questions? Get answers from Riad Helen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Whada has a great, large bed! Rabaa is smaller but tucked away in the corner of the riad so it's quieter.”
 of 5 bubbles Elizabeth43323, 29 Nov 2016 | Read review
“Any room available is worth it.”
  • Terrace
 of 5 bubbles , 29 Oct 2016 | Read review
“All rooms good. No lifts and we were on 2nd floor, but they help with luggage”
 of 5 bubbles 444CatherineL, 25 Sep 2015 | Read review
“the 4 rooms on the first floor are just perfect. Enough space for two, always clean and nicely decorated.”
 of 5 bubbles 466antjeg, 5 Sep 2015 | Read review
“All rooms are lovely and have a great bathroom.”
  • Our lovely room on the first floor
 of 5 bubbles Njn07a, 27 Aug 2015 | Read review
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