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31/10/2017 01/11/2017
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    Sofitel Marrakech Lounge and Spa

    Rue Harroun Errachid | Quartier de l'hivernage, Marrakech 40000, Morocco
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    Lowest prices for your stay
    31/10/201701/11/2017
    1 room, 2 adults, 0 children
    US$243
    US$193
    SAVE US$50
    US$243
    US$193
    SAVE US$50
    US$243
    US$193
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    Overview
    • Excellent59%
    • Very good25%
    • Average9%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “lawrence bar” (10 reviews)
    “pool area” (71 reviews)
    “beautiful hotel” (53 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Es Saadi Marrakech Resort - Palace
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    Rooms
    31 Oct1 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,869)
    There are newer reviews for Sofitel Marrakech Lounge and Spa
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    11 - 15 of 979 reviews

    Reviewed 31 August 2017 via mobile

    Booked a room at the Lounge part and they tried to move me to the old Imperial side by saying it is an upgrade.... NO WAY.... The old part is terrible. So after finally moving into the right room, the one I booked, it was...More

    Thank LisetteH
    Management response:Responded 4 weeks ago

    Dear LisetteH, Thank you for taking the time to tell us about your experience at the Sofitel Marrakech Lounge and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts,...More

    Reviewed 31 August 2017 via mobile

    Located in the Hivernage section, the Sofitel Marrakech Lounge Hotel has an amazing vibe however make sure you don't get stuck on the much older and drab Palais side. They may try to stick you there even if you have your booking on the Lounge...More

    Thank ARK_Travelers
    Response from Jad R, Public Relations Manager at Sofitel Marrakech Lounge and SpaResponded 3 weeks ago

    Dear guest, Thank you for taking the time to review and share your experience at the Sofitel Marrakech. We are deeply sorry to hear that you are dissatisfied by our services and that it did not meet your expectations. At Sofitel Hotels & Resorts, we...More

    Reviewed 17 August 2017 via mobile

    We booked this hotel for our one year wedding anniversary. Upon arrival the staff were very helpful, and gave us what they called an 'upgrade' to our room as it was our anniversary. However the room was on the 'old' side of the hotel which...More

    Thank Ravi_PLondon
    Response from Jad R, Public Relations Manager at Sofitel Marrakech Lounge and SpaResponded 3 weeks ago

    Dear guest, Thank you for taking the time to review and share your experience at the Sofitel Marrakech. We are deeply sorry to hear that you are dissatisfied by our services and that it did not meet your expectations. At Sofitel Hotels & Resorts, we...More

    Reviewed 12 August 2017 via mobile

    This was our first family trip to Marrakech and one that we hope to repeat! We stayed at the Sofitel a beautiful hotel lit up in a beautiful pink shade at night. The staff were really welcoming, especially the door greeters who greeted us with...More

    1  Thank Abdulmaliks1234
    Management response:Responded 14 August 2017

    Dear Abdulmalkis, We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

    Reviewed 10 August 2017

    This is a 5 star hotel with a 7 star service, from the moment the taxi pulled up at reception the staff were great especially Ibtisam who looked after all our needs from start to finish, she was the best she always had time for...More

    Thank naz2125
    Management response:Responded 11 August 2017
    Google Translation

    Cher Client Nous vous remercions pour vos commpentaires suite à votre séjour à Sofitel Marrakech Lounge and Spa. C’est avec...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Pool
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$166 - US$334 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Business Hotel in Marrakech
    • #63 Spa Hotel in Marrakech
    • #81 Luxury Hotel in Marrakech
    • #151 Family Hotel in Marrakech
    • #170 Romantic Hotel in Marrakech
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    • Number of rooms
    • 139
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, ACCOR, Travelocity, Priceline, TripOnline SA, Cancelon, Orbitz, Hotwire, Cheap Tickets, getaroom.com, HotelQuickly and Evoline ltd so you can book your Sofitel Marrakech Lounge and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Morocco >
    • Marrakech-Tensift-El Haouz Region >
    • Marrakech
    • Also Known As
    • Sofitel Marrakech Lounge Hotel Marrakech ,
    • Marrakech Sofitel
    Add Photo Photos
    Traveller (1268)
    Room & Suite (233)
    Pool & Beach (199)
    Dining (120)
    Hotel & Grounds (935)
    Bathroom (34)
    Family and Play Areas (10)
    Business Centre & Event Rooms (3)
    Nearby
    Le Meridien N'Fis
    1,645 reviews
    .55 km away
     
    Royal Mansour Marrakech
    390 reviews
    .55 km away
     
    Es Saadi Marrakech Resort - Palace
    957 reviews
    .20 km away
     
    Sofitel Marrakech Palais Imperial
    1,946 reviews
    .04 km away
     
    Nearby Restaurants
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    La Mamounia
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    Nearby Attractions
    Menara Mall
    331 reviews
    .72 km away
    Le Grand Casino de la Mamounia
    69 reviews
    .45 km away
    Casino de Marrakech
    77 reviews
    .19 km away
    Le Palais de Congres
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    Ask a question
    Questions & Answers
    chao z
    19 June 2017|
    AnswerShow all 5 answers
    Response from Gurumaister | Reviewed this property |
    I have been here twice and have never had any problem with staff honesty. My bills have always been correct. I guess a mistake can be made by anyone at any hotel - but that doesn't make them dishonest.
    0
    Votes
    happy21138
    15 May 2017|
    AnswerShow all 10 answers
    Response from stephen787 | Reviewed this property |
    I loved the Sofitel. Yes the service can be hit and miss. Half the staff are a bit lax while the others are truly excellent. The pool area is the highlight and I loved the suites. The SO club has some great cocktails and... More
    1
    Vote
    marco c
    7 April 2017|
    AnswerShow all 2 answers
    Response from Ahmed K | Reviewed this property |
    Yes either from the hotel or at airport there is taxi service
    1
    Vote
    Room Tips
    "No need- all are good"
    Read review
    "Stay on the top floors to reduce noise."
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    "get a room facing the pool"
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    "From the ground floor rooms you can walk straight out to the pool."
    Read review
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