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Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech

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Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech
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59 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

The check in process in the hotel is extremely slow . You need to fill a paper form yourself . it looks like a 5 star hotel from outside but once you got in you can feel it is lack of maintenance . The lift in our building 3 has at least four faulty buttons . The breakfast is good...

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Helpful?
Thank Meeeelanie
Management response:

Dear Mrs Melanie, We thank you for taking the time to review our hotel. We regret that we have not been able to exceed your expectations. Please accept our apologies for a less than perfect visit, your feed-back is not reflecting the high standards of the excellent service level we are aiming for. Please rest assured that your constructive feedback...

Riyadh, Saudi Arabia
Reviewed 1 week ago

The service at the hotel was extremely poor! The bath in our room leaked water and the entire floor became wet.. it took the hotel 1 hour to solve it The only good experience we had was with the concierge, Abdulhaq was amazing and planned great trips for us.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank Sukaina A
Management response:

Dear Guest, Thank you for sharing your experience related to your recent visit at Mövenpick Mansour Eddahbi. We indeed apologize if we have come short of meeting your expectations in regards to the room leaked water.. Please rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will...

Assling, Germany
Reviewed 1 week ago

A very good and excellent renovated hotel, but the service staff in the restaurant is not as goog trained as it should be in a five-star-category-hotel. Spa is very expencive and not worth. Not all of the restaurants were opened.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank thomaskS6630HV
Management response:

Dear Guest, Thank you very much for taking the time to share your feedback on TripAdvisor. We are glad to hear that you appreciated our very good excellent renovated hotel. We have shared your comment regarding our staff service in our restaurant with the concerned management team. I reassure you that we are working on daily training schedule for all...

Magdeburg, Germany
Reviewed 1 week ago

We appreciated the relaxing and calm atmosphere of the Movenpick despite it is not far from the inner city. When the hotel is full, the breakfast room is very crowded and the service a bit chaotic. All in all a nice, recently renovated hotel.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank ralfn2017
Management response:

Dear Guest, Thank you very much for taking the time to share your review on TripAdvisor. We are glad to hear that you appreciated the relaxing and calm atmosphere. Your comment regarding the breakfast organization is truly helpful. I reassure you of my personal follow up to mitigate such situations moving forward, and thank you again for sharing your feedback....

Reviewed 2 weeks ago via mobile

Read the reviews, deliberated over this and many other similar nearby hotels and trusted the trip advisor community, so thank you great choice this place is for film stars and A listers, luxurious rooms our Queen was a bit small and lacking storage space so perhaps upgrade! breakfast buffet is magnificent loads to choose from. Full Scottish minus the black...

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Helpful?
Thank Archie L
Management response:

Dear Guest, Thank you for your wonderful review of our property. We are thrilled to hear that Mövenpick Mansour Eddahbi Marrakech was a great way to spend your New Year and that you have enjoyed your breakfast and our Spa "Ô de Rose".. We hope we will have the opportunity to welcome you back on your next visit to Marrakesh....

Copenhagen, Denmark
Reviewed 2 weeks ago via mobile

This hotel is a 5 star hotel but with a quite low rating in Hotels.com. After booking I read quite a few of the comments from precious guests and was a bit worried before arrival. However there was no reason for worries. From the minute we came to the hotel we only met extremely nice and helpful staff and the...

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Helpful?
Thank Cayenne50
Management response:

Dear Guest, Thank you very much for taking the time to share your experience at Mövenpick Mansour Eddahbi Marrakech through such a positive review. I am honored and delighted to read how much you have appreciated our helpful staff and the beautiful design. We value your comments, which will be shared with the entire team. Once again, thank you for...

Paris, France
Reviewed 2 weeks ago via mobile

Recently opened, the hotel has almost all ingredients for its 5* standard. Very friendly and competent staff, the heated outdoor swimming pool is a must, everything much better than at the Radisson. The fluidity of the service needs to still improve but I'm sure it will very quickly.

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Helpful?
Thank Diana_Mangalagiu
Management response:

Dear Guest, Warm greetings from Mövenpick and Marrakech! It was a pleasure to have you with us in Mövenpick Mansour Eddahbi and I am delighted that you enjoyed your Mövenpick experience. I very much look forward to the pleasure of welcoming you back to Mövenpick Mansour Eddahbi Marrakech in the near future. Sincerely, General Manager With best regards,

Dubai, United Arab Emirates
Reviewed 2 weeks ago

Good Location , Nice Hotel , The Staff are very tough and unprofessional and not trained or even helpful with the Customers The rooms are normal but the Suites are nice ... the pools are Good ... over All it's a Good Hotelbut they Have to Work Harder on training their Staff .

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank TareqObaid
Management response:

Dear guest, Thank you for taking the time to review our hotel. We regret that we have not been able to exceed your expectations. Please accept my apologies for a less than perfect visit , your feed-back is not reflecting the high standards of the excellent service level we are aiming for. Please rest assured that your constructive feedback has...

Newyork
Reviewed 3 weeks ago

Having visited Marrakesh Several Times , staying in Various Hotels, This Hotel is by far the best I have stayed in. The Photo's on the Website simply do not do the Hotel Justice, it is a stunningly beautiful Hotel, There are 2 different reception areas, both Beautiful, The staff were all very Polite and Professional, Nothing was too much for...

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Helpful?
Thank Zuluyafa
Management response:

Dear Guest, Thank you very much for taking the time to share your experience at Mövenpick Mansour Eddahbi Marrakech through such a positive review. I am honored and delighted to read how much you have appreciated our stunningly beautiful Hotel and the beautiful decor. We value your comments, which will be shared with the entire team. Once again, thank you...

Singapore
Reviewed 3 weeks ago via mobile

Hotel had excellent gym and swimming pool facilities. Good restaurant for breakfast, though I wished they vary the menu - practically same range for two weeks - scrambled eggs, Moroccan soup, Moroccan harira (ala Singapore Kacang Pool -the Singapore version had mashed kidney beans unlike the Moroccan's which had whole kidney beans), boiled eggs, sausage, pancakes, prata, selection of bread...

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Helpful?
Thank SailorMum
Management response:

Dear Guest, Warm Greetings from Mövenpick Mansour Eddahbi & Palais des Congrès Marrakech! Thank you for sharing this positive review about our service with the rest of the TripAdvisor community! However, Please accept our sincere apologies for the inconvenience you may have experienced in respect to the key cards of the rooms. At Mövenpick Mansour Eddahbi hotel, we take pride...

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Near Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located on the beautiful Mohammed VI avenue, in the city center, near the Medina and just 4 km away from the international airport, Mövenpick Mansour Eddahbi Marrakech, in complete renovation phase, will offer outstanding facilities for meetings, leisure and individual business travelers. Mövenpick Mansour Eddahbi Marrakech will offer 503 rooms and suites and also have many recreational facilities including four swimming pools (one dedicated to children), a spa, a fitness centre, six food and beverage outlets and a nightclub. A dedicated entrance will connect the hotel to the largest convention center of Morocco, the famous Palais des Congrès Marrakech also operated by Mövenpick Hotels & Resorts. Many functional spaces will be offered with more than 5,600 square metres, with 2700 of exhibition halls, two auditoriums up to 1500 pax and many break-out rooms. The hotel will open in September 2016. ... more   less 

Additional Information about Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech

Address: Avenue Mohammed VI | Hivernage, Marrakech 40020, Morocco (Formerly Mansour Eddahbi - Palais des Congres)
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: RM505 - RM1,317 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech 5*
Number of rooms: 503
Reservation Options:
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Also Known As:
Mansour Eddahbi - Palais Des Congres Hotel Marrakech
Hotel Mansour Eddahbi
Hotel Style:
#121 Spa Hotel in Marrakech
#133 Luxury Hotel in Marrakech
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Questions & Answers

Questions? Get answers from Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to ask for a room with a balcony, a garden or pool review and most importantly with no problem accessing wifi”
 of 5 bubbles MMahs, 20 Dec 2016 | Read review
“Rooms are small and quiet - beds and pillows not comfortable”
 of 5 bubbles mapgirl2010, 17 Dec 2016 | Read review
“Get a room not on a ground floor as the housekeeping tend to forget to lock the balcony door after cleaning.”
 of 5 bubbles Ganann, 21 Nov 2016 | Read review
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