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Hivernage Hotel & Spa

629 reviews
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Traveller (368)
Room & Suite (220)
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Overview
  • Excellent37%
  • Very good33%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
“la table”(3 reviews)
“roof top bar”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (629)Write a Review
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46
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14
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All reviewsla tableroof top barwell equipped gymstandard roomswimming pool isquiet roomsmall balconybreakfast was excellentthe main squarebreakfast and dinnerpancakesminamedinakoutoubiahairdresserhammammorocco
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11 - 15 of 251 reviews
Reviewed 7 January 2018 via mobile

Went down this hotel for 4 Days, we were 6 rooms were nice and clean. Staff was always polite, welcoming and finding a solution for our problem, but communication for food is always hard (in Marrakech in general!) which is funny for me and can...More

Thank Roger S
Response from MarketingThePearl, Marketing department at Hivernage Hotel & SpaResponded 8 January 2018

Dear Roger S, Thank you for your feedback, it's always a pleasure to hear from our guest and particularly when their experience wad good in general. All of our staff will be pleased to welcome you again once in town. We understand your disappointment about...More

Reviewed 30 December 2017 via mobile

Nice touch of Marrakesh, it has the kinda of home feeling to it. We stayed in the superior kings room with a balcony which gives us the a bit of view of the street from above and opportunity to tan while in the private of...More

Thank longiano1
Response from MarketingThePearl, Marketing Department at Hivernage Hotel & SpaResponded 2 January 2018

Dear longiano1, Thank you for your review, we are very pleased to hear that you enjoyed your stay at l'Hivernage Hotel & Spa. All the staff are glad that you had a great experience and can not wait to welcome you again once in Marrakech....More

Reviewed 24 December 2017 via mobile

The best things at first: My bed was really comfortable and gave me a very good sleep during my three nights stay. And the reception staff is doing a great job in assisting the guests. Their knowledge of English is the best throughout the hotel...More

1  Thank Holger C
Response from MarketingThePearl, Marketing Department at Hivernage Hotel & SpaResponded 29 December 2017

Dear Holger C, Thank you for taking time to tell us about your experience at the Hivernage Hotel & Spa. I have taken note of your remarks concerning the wear of certain materials. Our maintenance department are currently in the process of intervening and these...More

Reviewed 22 December 2017

ok, first off: A lot of the staff was really sweet. However, the rooms were not the most clean, a lot of stuff doesn't work as it should, and the walls / ceilings / doors are thin enough that you feel like you're in bed...More

Thank juhi s
Response from MarketingThePearl, Marketing Department at Hivernage Hotel & SpaResponded 29 December 2017

Dear Juhi s, We are sadded by your disappointment which is obviously not the image I wish that you retain of your recent experience at The Hivernage Hotel & Spa. We will of course closely analyze all the points outlined. However, I would gladly welcome...More

Reviewed 4 December 2017

I was at this hotel for 4 nights. I am very impressed with the service. All staff were friendly and helpful. Great city to go to for a few days break. It has Spa facilities and gym. Breakfast was great

Thank _j16khn
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Free Parking
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Free Parking
Business Centre with Internet Access
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$118 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#95 Spa Hotel in Marrakech
#117 Luxury Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#95 Spa Hotel in Marrakech
#117 Luxury Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (368)
Room & Suite (220)
Dining (52)
Pool & Beach (31)
Amenities (20)
Family and Play Areas (1)
Questions & Answers
Ask a question
amybarrington95
26 September 2017|
AnswerShow all 6 answers
Response from GroupeHivernage | Property representative |
Dear All If you are british , it will be ok
0
Votes
Google Translation
Angel8882014
10 April 2017|
Answer
Response from MJU-JE | Reviewed this property |
yes it's about 15min walk to the djema el fnaa market square. there's also a lovely mall called the "menara mall" which is roughly a 12 min walk as well and there are lots of restaurants in front of it. outside the hotel... More
2
Votes
Angel8882014
10 April 2017|
AnswerShow all 3 answers
Response from Abdelkarim R | Reviewed this property |
Dear traveler, The city center is not that far. Unless you want to enjoy the great shady walk, there are plenty of taxis to drive you place. One piece of advice, ask the reception or the security person at the gate to call... More
2
Votes
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Room Tips
"get a suite ( room 300 or 400 or 500 )"
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"Ask for an accessible room if necessary."
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"4 th floor has good view"
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"5floor has nice view"
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