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Hotel Islane

279 Avenue Mohammed VI | across from Koutoubia Mosque, Marrakech 40020, Morocco
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (165)
Dining (70)
Room & Suite (29)
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09/04/2017 10/04/2017
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    Overview

    • Excellent52%
    • Very good23%
    • Average11%
    • Poor5%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Breakfast included
    Restaurant
    Room Service
    Bar/Lounge
    Spa
    3.5 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews great location reception staff were extremely helpful chose this hotel based la koutoubia recommend hotel basic amenities rooftop restaurant money exchange within walking distance koutoubia mosque wifi connection jamaa el fna square good size central location breakfast was included an upgrade rooms are clean minute walk big square three nights
    Reviewed 5 days ago via mobile

    I give 4 stars based mostly onbthe location, which is just about perfect. On the road to the new Town yet a stone's throw from the Djemma El Fna and medina, it is just yards from where the airport bus drops you. Opposite the Katoubia...More

    Helpful?
    Response from Nathalie E, Responsable relations publiques at Hotel Islane

    Hello, We thank you first for your kind comment. We were pleased to welcome you to our establishment and were pleased that the stay you enjoyed. We also take good note of your remarks as this will allow us to improve. However, our wish remains...

    Reviewed 1 week ago via mobile

    I stayed here for two nights. There is loud live music at night, preventing you from sleeping. The walls are thin, so you can hear the other guests talking in the middle of the night. I decided to do the hammam and massage at the...More

    Helpful?
    Response from Nathalie E, Responsable relations publiques at Hotel Islane

    Good evening, We would like to thank you for your message. So we take note of your remarks, that will allow us to improve. The terrace team thank you for your attention. Upstream, we would like to see you again very soon and you would...

    Reviewed 3 weeks ago via mobile

    This hotel is placed in front of the biggest square in Marrakech. It's perfect to discover the city by walk. The rooms are pretty good, as well as the breakfast, which includes lots of croissants. I recommend you to change the money for Dirham in...More

    Helpful?
    Response from Nathalie E, Responsable relations publiques at Hotel Islane

    Hello, We would like to thank you for your kind comments. We are delighted to hear that your stay at our hotel will please you. We also take note of the remark concerning wifi and will try to remedy it very quickly. Our wish is...

    Reviewed 4 February 2017

    This hotel is in a really good location in Marrakech, just a few minutes walk to the central area of the Medina. All the staff that I dealt with, particularly Khalid and Imale, were also really friendly. I was feeling very ill during my stay...More

    Helpful?
    Response from Nathalie E, Responsable relations publiques at Hotel Islane

    Hello, Thank you for your kind comments. We were happy to have you with us. We hope to see you again soon. Thank you

    Reviewed 27 January 2017

    this is the first time here to this hotel for me nd my wife ,i chose this hotel based on reviews on tripadvisor. it is a good size hotel with all the basic amenities the room have a very nice view to the kotobia mosque,...More

    Helpful?
    Response from Nathalie E, Responsable relations publiques at Hotel Islane

    Hello, We would like to thank you after your comment. We were very happy to have you with us. Our wish is to see you again very soon. Thank you

    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Concierge
    • Multilingual Staff
    • Breakfast included
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    Photos
    Traveller (165)
    Dining (70)
    Room & Suite (29)
    Hotel & Grounds (25)
    Nearby
    Nearby Restaurants
    Gastro MK at Maison MK
    1,858 reviews
    .24 km away
    Cafe Kif Kif
    410 reviews
    .08 km away
    Restaurant Al Bahja
    301 reviews
    .36 km away
    Ksar Es Saoussan
    362 reviews
    .32 km away
    Nearby Attractions
    Jemaa el-Fnaa
    19,732 reviews
    .38 km away
    Koutoubia Mosque and Minaret
    3,464 reviews
    .12 km away
    Vamos a Marruecos
    173 reviews
    .03 km away
    Marrakech Hidden Sites
    122 reviews
    .38 km away
    Questions & AnswersAsk a question
    ALY J
    I want to ideally rebut your reply that is utterly wrong i have shown the bedbug to member of staff in our room at 3:00am at night when it bit my partner also that is why they have change my room from 108 to 119 this is nothing else but simple falsification of facts and misleading ideally want to challenger her here your reply is absolutely misleading however i am very much planing to get in touch in local authorities in Morroco i would no way accpet this speacially when you are nothing but lieing about situation . i am frequent travellar and it is far worst hotel i have ever stayed in and on the top i have tried for 24hrs to get a comment from any body from management while i was there but no joy also am a wirter and i will hit all major news papers in coming weeks along with social media you can not mis lead people who are booking hotel in good faith #shame#islane#bedbugs
    26 May 2015|
    Answer Show all 4 answers
    Response from ALY J | Reviewed this property |
    and again only trying to help other people through a naked eye experience .
    0
    Votes
    british_rose100
    Hi just wondering do any of the hotel rooms have a balcony? Looking to stay here in june and the hotel perfect. Thanks
    3 April 2015|
    Answer
    Response from Mounia S | Property representative |
    bonjour, Nous disposons de deux chambres avec un petit balcon qui donne sur une cour intérieur. Les autres donnant sur la Koutoubia dispose de grande fenêtre. J’espère avoir répondu à votre question A bientôt
    0
    Votes
    Google Translation
    Karen93160
    Bonjour, J'aimerais découvrir la culture de Marrakech et séjourner dans votre hôtel vu les commentaires d'autres voyageurs. Mon vol arrivera à 22h20: serait-il possible d'organiser le transport de l'aéroport jusqu'à l'hôtel? A quelle heure l'enregistrement se termine t-il? Je vous remercie d'avance pour votre réponse. Cordialement
    30 March 2015|
    Answer
    Response from Mounia S | Property representative |
    Bonjour, Il est tout à fait possible d’organiser un transfert de l’aéroport à l’hôtel pour la somme de 20 euros. il faut simplement nous indiquer le jour de votre arrivé ainsi que le numéro de vol et votre nom afin qu'un... More
    0
    Votes
    Google Translation
    Room Tips
    "it has a good views"
    sharmiz k, 1 month agoRead review
    "Ask for a quiet room if you want privacy and take a look at the bathroom before accepting a room."
    S0phee_Trip, 2 months agoRead review
    "Couples seem to get a better quality of bedroom"
    SkinnyJonny, 3 months agoRead review
    "ask for a view of the koutoubia"
    kaytata, 6 months agoRead review
    "I prefered the room in front of the Koutoubia Mosque."
    Audrey O, 8 months agoRead review
    "We asked to change rooms but the second was just as bad as the first."
    742vicki, 9 months agoRead review
    "Choose the rooms in the first floors"
    Evair C, 10 months agoRead review
    "Lovely Terrace"
    Moulay-Id, over a year agoRead review
    "Just near from the medina and the rooms upstairs is better"
    Fa D, over a year agoRead review
    "rooms 104, 105 with nice view opposite Koutubia Mosque"
    anna1981-2008, over a year agoRead review
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