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Riad Merstane

122 reviews
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Traveller (67)
Room & Suite (13)
Dining (4)
Overview
  • Excellent78%
  • Very good18%
  • Average1%
  • Poor1%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Reviews (122)Write a Review
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1 - 5 of 104 reviews
Reviewed 3 weeks ago via mobile

We were staying in this breathtaking riad with my friend for a week! We have never met more polite and helpfull staff anywhere until this trip! Expecially Rachid took great care of us helping us with everything we needed and made us feel safe and...More

Thank HennaIittainen
Reviewed 6 November 2017 via mobile

The worst riad I ever visited. The location it’s too far away and in the night you will not like to be in that hole!!! It’s a cold place with no felling at all. The service and the owner do not look happy or glad...More

Thank Santix01
Response from Benjamin B, Gérant at Riad MerstaneResponded 17 November 2017

Hi everybody I would like to explain the situation about the comment above. The guest arrived at midnight for which we offered to book him a taxi to the riad with no benefit to us for, which he refused. That is fine and of course...More

A TripAdvisor Member
3
Reviewed 3 October 2017 via mobile

Our stay in Riad Merstane was absolutely perfect. We came to Marrakash for a 4 day city trip and absolutely enjoyed it. We arrived late at night and the riad organised a driver who picked us up with a sign at the airport. We got...More

Thank A TripAdvisor Member
Reviewed 19 July 2017 via mobile

A great intimate, safe, cozy place to stay. Very quiet. Great staff 24/7 always available, kind, educated, caring and willing to help. Breakfast service was great but breakfast menu can be improved and maybe a little variety from day to day. Met a couple that...More

Thank Patricia M
Reviewed 24 June 2017

Absolute pleasure to stay in this beautiful riad just a 25-minute walk from the noise and chaos of the main plaza. Rachid and Carol were extremely attentive! We were given great advise on where to eat, where to swim, and got great prices for day...More

1  Thank nataliamohl
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About
Amenities
Top amenities
Breakfast included
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Airport Transportation
Breakfast included
Room Service
Free Parking
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$47 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$47 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Kitchenette, Non-Smoking Rooms
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Traveller (67)
Room & Suite (13)
Dining (4)
Hotel & Grounds (88)
Questions & Answers
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Manipleman
1 November 2016|
Answer
Response from Fadi S | Reviewed this property |
We were there during Ramadan, so they didn't. I think they do at other times. When we were there we had to go to the supermarket to get beer. Because it was Ramadan, it was behind a closed off area and I had to ask for... More
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Room Tips
"on the first floor. All en suite. All quiet and cool in the heat, the downstairs twin had a little heater..."
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"Rooms Downstairs Are Colder"
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"They're all good."
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"Jasmine room very exotic all very nice"
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