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04/02/2018 05/02/2018
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    Dar es Salaam Serena Hotel

    Ohio Street | P.O. Box 791, Dar es Salaam, Tanzania
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    04/02/2018 05/02/2018
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    Traveller (260)
    Room & Suite (66)
    Dining (44)
    • Excellent26%
    • Very good51%
    • Average19%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “executive floor” (18 reviews)
    “star hotel” (17 reviews)
    “swimming pool” (24 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Outdoor pool
    Non-Smoking Rooms
    Airport Transportation
    Family Rooms
    Poolside Bar
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (661)
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    1 - 5 of 577 reviews

    Reviewed 2 weeks ago via mobile

    it was 2.1.18 I just visit serena Hotel. To find East African newspaper. The reception is mavilous...made by 100% Tanzanian mninga wood ( gold wood) Real warm welcome with smile from all corners of the hotel. I find the shop for newspaper inside the hotel...More

    Thank Millan O
    Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 1 week ago

    Dear Millan O, We appreciate your visit and I am glad to see that we were able to find an option for your meals. The completed areas of our newly renovated lobby continues to receive excellent feedback especially for the use of local Tanzanian products....More

    Reviewed 3 weeks ago

    I travelled to Tanzania for business reasons and I was reserved by my company in Serena hotel in Dar es Salaam. Very standard hotel, but really comfortable. Excellent food, especially on the pool side. No complain on the breakfast which is a buffetMore

    Thank paulmbappe
    Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 3 weeks ago

    Dear Paulmbappe, Thank you for your review. We are undergoing a renovation in phases to ensure we meet or exceed the standards of our Sister City Hotels in the region which are exceptional. Hopefully on your next visit you will experience some of the new...More

    Reviewed 4 weeks ago

    Most disappointed that items - computer charger and cables - that I had inadvertently left behind in my room were not located by management. This is most unacceptable considering that a 5 star hotel should have a policy in place for the cleaning staff to...More

    Thank mgjozi
    Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 4 weeks ago

    Dear mgjozi, I am sorry to see that you are disappointed with the hotel for not locating your computer charger and cables. We have a strict policy in place that requires any lost items to be logged into our system and kept safely in our...More

    Reviewed 4 weeks ago

    Stayed for one night in November as a stay over before going on safari. Greeted well by reception, room was a good standard & very clean. Comfy beds. Ate dinner here as there was a buffet & bbq on in the restaurant which was a...More

    Thank holidaycheshire
    Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 4 weeks ago

    Dear Holidaychesire, Thank you for your review, I am delighted to see that you enjoyed your stay. We look forward to welcoming you back. Sincerely, Rahim

    Reviewed 4 weeks ago

    Our visit was brief - just the one night - but I'd certainly stay here again and longer if we are in this part of the world in the future. Whilst this is a big modern hotel, it doesn't have the feel of many of...More

    Thank Tansysue
    Response from SerenaHotels, General Manager at Dar es Salaam Serena HotelResponded 4 weeks ago

    Dear Tansysue, Thank you for your excellent review on our hotel. I am delighted to see that the newly renovated areas of the hotel are being appreciated. The staff give their best and your recognition of them will certainly put a smile of their faces....More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Spa
    • Outdoor pool
    • Price range
    • US$222 - US$383 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Dar es Salaam
    • #10 Business Hotel in Dar es Salaam
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 230
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Agoda, Travelocity, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Dar es Salaam Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Tanzania >
    • Dar Es Salaam Region >
    • Dar es Salaam
    • Also Known As
    • mövenpick Dar Es Salaam ,
    • Dar Es Salaam mövenpick
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    Traveller (260)
    Room & Suite (66)
    Dining (44)
    Pool & Beach (18)
    Hotel & Grounds (146)
    Bathroom (7)
    Business Centre & Event Rooms (7)
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    Ask a question
    Questions & Answers
    Hassan H
    8 September 2017|
    AnswerShow all 3 answers
    Response from Ajei2000 | Reviewed this property |
    The course is run independent of the hotel although hotel guests have access to the course and enjoy discounted rates on green fees. The value you get as a resident in the hotel is access to a private member's club and... More
    28 January 2017|
    AnswerShow all 6 answers
    Response from Sandip B | Reviewed this property |
    The hotel is very flexible but you put your request early and don't check in at 3 am at least 5 am they will request to have your breakfast following day or depends on your booking plan . No doubt Serena dar Es salaam is the... More
    craig m
    14 August 2016|
    Response from ewottermann | Reviewed this property |
    Room Tips
    "no clue..."
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    "Garden/pool view rooms are very quiet"
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    "Choose a room that faces the ocean for a better view"
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    "sorry, i haven't stayed that long"
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