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    Dar es Salaam Serena Hotel

    Ohio Street | P.O. Box 791, Dar es Salaam, Tanzania
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    US$301
    US$236
    SAVE US$65
    US$301
    US$236
    SAVE US$65
    US$242
    Traveller (248)
    Room & Suite (59)
    Dining (43)
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    Overview
    • Excellent25%
    • Very good52%
    • Average19%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Outdoor pool
    Non-Smoking Rooms
    Airport Transportation
    Family Rooms
    Poolside Bar
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Tanzanite Executive Suites
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    Hyatt Regency Dar es Salaam, The Kilimanjaro
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (638)
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    141 - 145 of 556 reviews

    Reviewed 31 January 2016 via mobile

    I've stayed at a few Serena's and have found them to be excellent. This one, not so much. The room is dated and in need of repair. There is only one outlet in the room and it doesn't work very well. Even though it's under...More

    1  Thank stjameskid
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 4 March 2016

    Dear Stjameskid, Thank you for taking time to review our hotel. As you noted during you stay, we have already commenced renovations for all our public areas however, we have created delightful temporary spaces to ensure that all guest services continue un-interrupted. We apologize for...More

    Reviewed 20 January 2016 via mobile

    This hotel was a solid winner for developing country but had the most expensive food of our entire Tanzanian trip. It is well-placed in the city to visit most things that you would want to see for one night visit and not exceptionally far from...More

    Thank Mary255060
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 27 January 2016

    Dear Mary, Thank you for taking your time to review Dar es Salaam Serena Hotel! We are delighted that you enjoyed your stay and your comments will be shared with all the staff. We have noted your comments with regards to our food prices and...More

    Reviewed 19 January 2016

    I was recently a guest at the Serena Hotel as a member a humanitarian surgical team (WomenforWomen). I can't say enough about the wonderful service and hospitality. Everyone was incredibly welcoming, professional and gracious. The rooms are very comfortable with excellent beds and perfect showers....More

    Thank Womenforwomen
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 27 January 2016

    Dear Guest, Thank you for taking time to review our hotel following your recent stay with us. It is always an absolute pleasure to receive positive guest feedback! I will pass on your compliments to the team whom I am sure will be greatly encouraged...More

    Reviewed 18 January 2016 via mobile

    We stayed here for a night en route home from a trip around Tanzania. The rooms were quite nice, and they made quite a point about security. The lobby was impressive and the check-in staff took good care of us. However, our meal in the...More

    Thank RonFritz
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 27 January 2016

    Dear RonFritz, We appreciate the time taken to share your experience following your recent stay with us. Your feedback is important to us as it motivates us to improve on our offer and service delivery. We have noted your comments about our food and service...More

    Reviewed 14 January 2016

    A very disappointment experience - at US$ 220/night, one may expect some aspects of luxury e.g. a lobby, a room with a working A/C etc... NO. That is not the case. Serena is nothing more than a 2* charging for a 5*! Avoid. Also worth...More

    Thank adp258
    Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 27 January 2016

    Dear Guest, Thank you for taking time to give us feedback as appertains to your stay with us. Please note that your feedback is important to us as this motivates us to improve on our offer and service delivery. In this regard, we apologize for...More

    Tanzanite Executive Suites
    665 reviews
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    Southern Sun Dar es Salaam
    690 reviews
    #2 of 96 hotels in Dar es Salaam
     
    Hyatt Regency Dar es Salaam, The Kilimanjaro
    690 reviews
    #1 of 96 hotels in Dar es Salaam
     
    Holiday Hotel
    8 reviews
    #49 of 96 hotels in Dar es Salaam
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$224 - US$409 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Luxury Hotel in Dar es Salaam
    • #10 Business Hotel in Dar es Salaam
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 230
    • Reservation Options
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    • Location
    • Tanzania >
    • Dar Es Salaam Region >
    • Dar es Salaam
    • Also Known As
    • mövenpick Dar Es Salaam ,
    • Dar Es Salaam mövenpick
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    Traveller (248)
    Room & Suite (59)
    Dining (43)
    Pool & Beach (17)
    Hotel & Grounds (144)
    Business Centre & Event Rooms (7)
    Bathroom (6)
    Nearby
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    .94 km away
     
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    Southern Sun Dar es Salaam
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    Ask a question
    Questions & Answers
    Hassan H
    8 September 2017|
    AnswerShow all 2 answers
    Response from Ajei2000 | Reviewed this property |
    The course is run independent of the hotel although hotel guests have access to the course and enjoy discounted rates on green fees. The value you get as a resident in the hotel is access to a private member's club and... More
    1
    Vote
    PapaTosin
    28 January 2017|
    AnswerShow all 6 answers
    Response from Sandip B | Reviewed this property |
    The hotel is very flexible but you put your request early and don't check in at 3 am at least 5 am they will request to have your breakfast following day or depends on your booking plan . No doubt Serena dar Es salaam is the... More
    1
    Vote
    craig m
    14 August 2016|
    Answer
    Response from ewottermann | Reviewed this property |
    Yes
    0
    Votes
    Room Tips
    "Recommend the buffet dinner...superb!"
    Read review
    "Overlooking the garden/pool"
    Read review
    "Rooms on the 6th floor have the best views of the ocean and the city"
    Read review
    "Go for either garden or ocean view rooms on the upper floors"
    Read review
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