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This Serena is located in the CBD but you do not feel the hustle and bustle when inside.
The rooms are well kept, clean and up to the high Serena standard.
There are three choice restaurants to pick from with different cuisines and the staff...More
Thank Anthony N
Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 2 December 2015
Dear Anthony N,
Thank you for taking time to review our hotel. We are delighted that you enjoyed your stay with us and your comments have been shared with all the staff!
Our aim to is meet and exceed our guests expectations; and we are...More
We waited over an hour for a sandwich in the restaurant. They double charged us for a bottle of wine. It took four staff 15 minutes to try and use the credit card reader.
Do not walk outside at night. Do not walk by yourself...More
1 Thank Ranger93433
Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 18 November 2015
Thank you for taking the time to review our Hotel. I am sorry that your experience did not fully meet your expectations and for that, please allow me to express my sincerest apologies.
We continuously strive to meet and exceed our guests needs...More
This otel well placed at the center of the Dar es Salaam,rooms are clean,restorants i can recomend you ,you can discover all kind of food specialities,front desk people are very friendly and helpfull,More
Thank Nüvit B
Response from SerenaHotels, Deputy General Manager at Dar es Salaam Serena HotelResponded 3 January 2016
Thank you for taking time to review our hotel. We are delighted that you enjoyed your stay with us and your comments have been shared with all the staff.
We continuously strive to meet and exceed our guests expectations and we are pleased...More
I spent 2 nights in Serena hotel during my recent business visit. When arrived, the staff managed the check in process professionally, rooms were clean, spacious enough, however this is what you expect from a highly priced hotel.
The room faced to the roofs, so...More
The hotel is very old style and you feel you are in an old place.
It has a nice garden and swimming Pool on the back of the hotel.
The gym is poor to this hotel range.
Breakfast is good and very diverse.
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$195 - US$381 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Luxury Hotel in Dar es Salaam
#10 Business Hotel in Dar es Salaam
Non-Smoking Rooms ,
Number of rooms
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The hotel is very flexible but you put your request early and don't check in at 3 am at least 5 am they will request to have your breakfast following day or depends on your booking plan . No doubt Serena dar Es salaam is the... More
The hotel is very flexible but you put your request early and don't check in at 3 am at least 5 am they will request to have your breakfast following day or depends on your booking plan . No doubt Serena dar Es salaam is the best and has been my favorite choice . I cannot assure you that they will consider your request but usually if rooms are available they do consider it .
Regarding the airport pick up I think they charge 50$ best advice take a uber in dar very cheap indeed I am not sure if uber service is available at airport . You will experience the African Swahili heritage with there new architecture work and there staff is very courteous .