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Dar es Salaam Serena Hotel

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Dar es Salaam Serena Hotel
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561 Reviews from our TripAdvisor Community

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There are newer reviews for Dar es Salaam Serena Hotel
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Showing 486: English reviews
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 June 2015 via mobile

A stay at the Serena is always relaxing. Even though I usually come for business. The central location with a beautiful garden and outside dining area helps you wind down quickly after a long working day. Rooms are nice and provide some space, very good beds and bedding. If you get a room at the seaside of the building, the... More 

Helpful?
Thank Anginafrika
Dubai, United Arab Emirates
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 May 2015

The service is very good and more over the quality of food is excellent. The staff are very courteous and make sure you have a comfortable stay. The location of the hotel is fantastic and the place is silent though the hotel is in the city center.

Helpful?
Thank PHILIP V
Amman Governorate, Jordan
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 May 2015

I stay at the Serena hotels whenever I travel to East Africa, the Serena Dar is the lowest in quality and service among the group specially when compared to Serena Nairobi, but still very good hotel compared to rest of Dar hotels. The rooms are old but satisfactory. Food is average, would expect better breakfast. But this is as you... More 

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2 Thank RandHa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 May 2015

I expected a lot after reading the reviews about Serena.However I was disappointed about a number of things such as the ceiling outside the bathroom door leaking,air conditioner was not functioning properly and the room service was terrible,they forgot our orders and I had to call back after almost an hour for it to be delivered to the room.

Helpful?
4 Thank Julius O
Weston-super-MAre
Level Contributor
141 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 20 May 2015

The hotel has a quiet and relaxing atmosphere. The rooms are large and comfortable, huge bathrooms and very well appointed. Comfortable beds, and lots of hanging space and drawers. The public rooms are light and airy. We were spoilt for choice with the excellent array of food at the buffet lunch, and again in the evening. The service is a... More 

Helpful?
Thank Belvedere007
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 May 2015

We stayed at the Serena hotel upon arrival in Tanzania. After many hours in an airplane it was a welcome respite. The Serena offered a great breakfast buffet, and the grounds and pool were well appointed.

Helpful?
Thank Susan A
Geneva, Switzerland
Level Contributor
285 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 13 May 2015 via mobile

This hotel is a hive of political activity so accessing it is difficult. Army, police everywhere. The lobby and rooms are dated and need a facelift. Good location but noisy. The staff are great and the Spa was excellent. Would recommend for a few days only.

Helpful?
1 Thank Elaine M
Johannesburg, South Africa
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 May 2015 via mobile

I stayed for two nights at the Serena in Dar. On a business visit, they made my stay very comfortable. The staff at this hotel have a consistently high service ethic. They are complemented by the very comfortable rooms, but for me hotels are firstly about the people who are there to serve me.

Helpful?
Thank Khwezi1306
Johannesburg, South Africa
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 May 2015 via mobile

Short visit to Serena to enjoy buffet lunch. Great food and good choices on offer after meeting business partners. Great service from the crew. Enjoyed some masala tea. ... Thanks for a lovely experience...

Helpful?
Thank joseph o
Mexico City, Mexico
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 May 2015

We decided to pay the rate for this hotel which was more expensive than others in its category and in truth this hotel was not worth $232usd. The rooms were old fashioned and old a bit 1980's the bathroom was in need of a desperate renovation and in general the whole place alike. If I can commend something was the... More 

Helpful?
Thank ISAACMWA

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
An oasis of luxury at the very heart of Dar es Salaam, the elegant and cosmopolitan Dar esSalaam Serena enjoys an exceptionally high-profile clientele and regularly plays host to bothregional and international events. Stylish yet relaxed, the hotel is one of the capital city’smost popular rendezvous and makes the ideal venue for both corporate and social events. ... more   less 

Additional Information about Dar es Salaam Serena Hotel

Address: Ohio Street | P.O. Box 791, Dar es Salaam, Tanzania (Formerly Moevenpick Royal Palm Hotel Dar es Salaam)
Region: Tanzania > Dar Es Salaam Region > Dar es Salaam
Price Range: RM965 - RM1,191 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dar es Salaam Serena Hotel 5*
Number of rooms: 230
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Also Known As:
mövenpick Dar Es Salaam
Dar Es Salaam mövenpick
Hotel Style:
#6 Luxury Hotel in Dar es Salaam
#10 Business Hotel in Dar es Salaam
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Questions & Answers

Here's what travellers have asked, with answers from Dar es Salaam Serena Hotel staff and other travellers.
6 questions
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Perth, Australia
3 months ago
Perth, Australia
3 months ago
over a year ago

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Questions? Get answers from Dar es Salaam Serena Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for 7th floor facing the sea”
 of 5 bubbles peterw957, 21 Nov 2016 | Read review
“Ask for a room with a view over the ocean”
 of 5 bubbles RobertH16, 5 Nov 2016 | Read review
“allow plenty of time for transfer from the airport ( apart from Sundays )”
 of 5 bubbles Z8913WRjonathanc, 1 Nov 2016 | Read review
“Even if the hotel is in the middle of the town, you get to sleep comfy as the noise is well blocked.”
 of 5 bubbles muthoniNairobi, 27 Oct 2016 | Read review
“Room facing the back to see the coastal line.”
 of 5 bubbles nazparmar, 23 Oct 2016 | Read review
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