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Golden Tulip El Mechtel

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Golden Tulip El Mechtel
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268 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Paris, France
Reviewed 11 July 2012

as it is very hot this time, we decided this hotel if there is an outdoor pool despite the center, internet and safe deposit box in the room. But one - this hotel is located quite isolated from the center of which there is nothing to consumable round so you have to take a taxi every time, 2 - Internet...

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1Thank charles75015
Damascus, Dimashq, Syria
Reviewed 12 April 2012

The Hotel is average in all sides, also it is very crowded no wireless in rooms so you wll find everybody down at the lobby using the internet breakfast is poor, and due to the crowd it becomes worst AC was not working , they said it is still cold to use it , so i had to open the...

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1Thank Ahmad B
Giovanni O, Director of Sales at Golden Tulip El Mechtel, responded to this review

Dear M. Ahmad, We sincerely would like to thank you for taking the time to post your feedback from your last stay at the Golden Tulip el Mechtel Tunis. We are truly pleased to hear that you enjoyed the garden view; effectively the Belvedere Park is the only green space in the city center of Tunis. We regret learning that...

Reviewed 18 March 2012

My second stay, my first was in 2009. Much better now with the brand of Golden Tulip. The rooms are clean, need better attention on the service in the outlets. Food in the new Afandi restaurant great.

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Thank Adenparadise
Beirut, Lebanon
Reviewed 16 March 2012

The staff was very friendly during our stay and truly felt like they got to know us and learned what we liked, how we like our breakfast.. The rooms are very clean and spacious and the hotel location is right in thecenter of anything! The WIFI is not free in the rooms but is by the pond. If i visit...

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Thank sdarine
Giovanni O, Director of Sales at Golden Tulip El Mechtel, responded to this review

Dear Miss Darine, We sincerely would like to thank you for taking the time to post your feedback from your last stay at the Golden Tulip el Mechtel Tunis. We are highly delighted to read all the positive comments you mentioned, especially regarding the great attitude of our associates as well as the quality of our guest rooms and the...

Dorset
Reviewed 29 February 2012

This is a large modern business hotel at just the right 20-minute walking distance from the city centre that encourages you to see the local life around. The area is bordered by the zoo and public gardens to the north-west and north, and an urban dual-carriageway to the south west, but otherwise to the south-east towards the city are small...

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Thank RetiredTraveller1
Giovanni O, Director of Sales at Golden Tulip El Mechtel, responded to this review

We would like to express our sincere appreciation towards you taking the time to post your positive comments about your last stay at the Golden Tulip el Mechtel Tunis. We are truly pleased to hear that you enjoyed your stay with us, especially regarding the staff of the reception area as well as the location of our hotel. So we...

Island of Malta, Malta
Reviewed 5 December 2011

I've stayed in this hotel twice (October and November) and i was disappointed on both occasions. Some of the staff members (not all) are unhelpful, arrogant, noisy and impolite. The hotel is pretty expensive for the poor service they offer. Internet is damn expensive: 20 dinars (14 dollars) a day ! Worse of all, if you go to eat at...

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4Thank IbnBattutadeMalte
Toulouse, France
Reviewed 20 November 2011

This is a troubled spot and not the place for a vacation. The hotel staff are tense and anxious. While they gave their best effort there was obviously stress in the work place which reflected in the service. In better times this would likely be a good business hotel. Dinning room food was good. It looks like it has the...

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1Thank Roberta T
Boukhris, Director of Sales at Golden Tulip El Mechtel, responded to this review
Google Translation

Cher Monsieur, Soyez remercié pour la promptitude avec laquelle vous nous avez fait part, en cette période de haute saison,...

Milan, Italy
Reviewed 1 October 2011

Thank you especially to the staff, always very available. Rooms are spacious and quite clean. Nice pool and garden bar (with good local music). To be improved: some guests maybe noisy, more controls on the floors would be of benefit; TV channels (US and Europe). Position is ok: no restaurants open at night in the surrounding. But taxi are not...

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Thank Zack-Italy
Boston, Massachusetts
Reviewed 24 September 2011

Our room was large and had a view of the park behind the hotel. The dinner buffet was excellent. The Wi-Fi only worked outside of the hotel, but since I was on vacation this was not a great concern. It's a bit of walk to the center of Tunis and the medina, but a taxi ride there is very inexpensive.

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Thank mss76
Boukhris, Area Business Development Manager at Golden Tulip El Mechtel, responded to this review

Dear Sir, Thank you for your positive feedback which we can use for our continuous improvement. We are happy you had a pleasant experience with us and we look forward to seeing you in the future at the Goldent Tulip El Mechtel. Kind Regards, Khaoula Boukhris Area Business Development Manager

Rabat, Morocco
Reviewed 22 September 2011

Service at this hotel is terrible. At check-in, nobody could tell me whether or not the rooms had wifi (they don't). But the worst thing was that, having had the reservation and room request confirmed twice by someone based in Tunis, they gave me a room that was already occupied! I walked in and there was a man in the...

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4Thank Emma201106
Boukhris, Area Business developement Manager at Golden Tulip El Mechtel, responded to this review

Dear Sir, We apologize greatly for the inconvenience and lack of customer service you received during your stay. We thank you for your feedback of which has reached our top Management and the necessary corrective actions have been taken with the front office and dining staff. We hope that you will consider to stay again with us in the future...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Golden Tulip proudly opens its new doors in previous Hotel El Mechtel.Situated on the perimeter of the Belvedere Park, Hotel El Mechtel, now under the management of the Golden Tulip chain, combines the ideal world of both business and relaxation. Having gone under extreme renovation of it's rooms, reception and conference facilities, with a focus on service upgrade, the Golden Tulip El Mechtel is now prepared to welcome international and local guests, while still offering international service standards. Relax and recline in the luscious greenery that surrounds this pacifying hotel, where service is ready at the ring of a bell.Please let us know your feedbackPaul Z. DiabGeneral Manager ... more   less 

Additional Information about Golden Tulip El Mechtel

Address: Avenue Ouled Hafouz | El Omrane, Tunis 1005, Tunisia
Region: Tunisia > Tunis Governorate > Tunis
Price Range: RM298 - RM373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip El Mechtel 4*
Number of rooms: 344
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Also Known As:
Golden Tulip El Mechtel Hotel Tunis
Mercure Hotel Tunis
Mercure Hotel El Mechtel
Hotel Style:
#12 Luxury Hotel in Tunis
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Questions & Answers

Questions? Get answers from Golden Tulip El Mechtel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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