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Monomotapa Hotel- Legacy

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259 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Reviewed 1 week ago via mobile

It is a very good place to stay close to twn,more or less right in town its very clean food is good service is awsome thy hve 24hr room service which I find is a bonus..stuff very friendly and will to help in any way thy can lots to choose from for break fast

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Helpful?
Thank Chard C
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Chard C Thank you for taking time to give us feedback on your recent stay at Monomotapa Hotel. We are pleased to have been of service to you, and that you enjoyed your stay with us. We thank you for your support, and look forward to welcoming you back to Monomotapa Hotel.

Bulawayo, Zimbabwe
Reviewed 2 weeks ago

While checking in late at the Monomotapa Hotel I was upgraded to a suite at the same price of the room that I had paid for. The well furnished sitting room that leads into the bedroom can be appropriate for discussions with a few people. The separate bedroom and additional toilet makes it convenient for guests; I usually avoid visiting...

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Helpful?
Thank richardwN732DH
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear richardwN732DH Thank you for taking the time to give us feedback of your recent experience at Monomotapa hotel. We are pleased that we were able to exceed your expectations, as we continuously strive to maintain the tradition of excellence and professionalism which Monomotapa is renowned for. Your feedback is an inspiration to us and we will continue to provide...

Malmö, Sverige
Reviewed 2 weeks ago

Choose an upper floor room for great views of Harare, and especially Harare Gardens. I had a room which seemed newly renovated, it was big, clean and absolutely nothing to complain about. Great hotel - great stay - best place I have stayed in in Harare.

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Helpful?
Thank Eriktorner
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Eriktorner The management and team at Monomotapa hotel would like to thank you for choosing as your hotel of choice. We at Monomotapa work to ensure that our entire guests are happy throughout their stay and we are pleased that we were able to deliver exceptional service on your recent stay with us. We look forward to hosting you...

Greater Johannesburg, South Africa
Reviewed 2 weeks ago

It has been a while since I last stayed at this premises. It appears to have undergone a change of management - now branded with the Legacy group. Check-in quick and efficient with bags taken to room. Wifi working reasonably as well. First morning went for breakfast at 0600 - very few tables to be had with serving queues outside...

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Helpful?
Thank Muzungu007
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Muzungu007 Thank you for taking time to give us feedback on your recent stay at Monomotapa Hotel.We also greatly appreciate your having chosen Monomotapa Hotel as your home away from home. We are pleased that you enjoyed your stay and that our staff were able to deliver a pleasant experience. We at Monomotapa work to ensure that all our...

Reviewed 2 November 2016

Legacy has done a great job in revamping one of my favorite places to stay when i visit harare, excellent food, clean rooms, and memorable service. A trainee called Rose, comes to mind, if trainees can be this good, i wont bother looking for another place to stay in the city

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Helpful?
Thank Tafadzwa C
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Tafadzwa C Thank you for choosing to stay with us at Monomotapa. We are pleased that you found your accommodation experience with us memorable and that Rose treated you as the valued guest that you are. We at Monomotapa work to ensure that all our guests are happy throughout their stay. We will definitely pass your comment to her...

Benoni, South Africa
Reviewed 1 November 2016 via mobile

I enjoyed my stay at Monomotapa. The most impressive was the staff - always offering to help ...carrying my bags, opening car doors, etc. The bar and room service staff were also excellent. So friendly and polite! Reception could be a bit friendlier... The bed was big, comfortable and clean. The rooms are a nice comfortable size and clean. Not...

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Helpful?
Thank Alidadv26
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Alidadv26 Thank you for taking time to give us feedback on your recent stay at Monomotapa Hotel. We also greatly appreciate that you chose Monomotapa Hotel as your home away from home. We are pleased that you enjoyed your stay and that our staff was able to deliver a pleasant experience and that you found our bar and room...

Harare
Reviewed 27 October 2016

I did not have the priviledge of staying in one of the rooms but I decided to have a cup of coffee with cake at the coffee shop. Unfortunately I waited about 10 minutes before anyone paid any attention to me or even took an order, It was only later on when I stood up to request for the menu...

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Helpful?
Thank Rubierox
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Rubierox Thank you for posting a review from your experience with us. We regret to see the dissatisfaction on the service you received at our coffee shop. Please accept our sincere apologies for any inconvenience this issue may have caused you. It is regrettable that these issues negatively impacted your overall experience with us. We always welcome all opportunities...

Victoria Falls
Reviewed 26 October 2016

Stayed at the Monomotapa Hotel-Legacy early September and was impressed with the changes there. The last time i stayed at this hotel, it was under the Crowne Plaza brand and this time around it was with the Legacy stable. I was allocated a king size bed room on the 12floor with wonderful views of the Harare Gardens. The bed was...

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Helpful?
Thank Gee66
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Gee66 Thank you for taking time to give us feedback on your recent stay at Monomotapa Hotel. We also greatly appreciate your having chosen Monomotapa Hotel as your home away from home. We really do appreciate your support, and we are delighted to have been of service and that you enjoyed your stay with us. We at Monomotapa work...

Fredericksburg, Virginia
Reviewed 19 October 2016 via mobile

I came by to schedule a business meeting in their bar and inquired about wifi access with three different people, one lady at Guest Reservation, then the front desk, and lastly with the Business Center upstairs. I was told once I purchase something in the cafe I would be given a code. When I requested a wifi code with my...

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Helpful?
Thank Aneesah A
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear Aneesah A Thank for your feedback as it allows us to improve in areas of dissatisfaction. However we wish to inform you that our WiFi is available for our in-house guest and those that will not be staying with us can use our business center on the 1st floor. We apologise for the inconvenience that was caused by miscommunication...

Harare, Zimbabwe
Reviewed 12 October 2016

Just like the Munhumutapa kingdom which was coined Monomotapa, there is a wealth of experience offered by this Legacy hotel formerly Crowne Plaza. Sipping from Top deck bar, dining at Parkview restaurant or function in the Great Indaba conference exposes you to an experience of a life time. Northern rooms facing Harare garden has better views. Bustling and hustling of...

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Helpful?
Thank John C
Cary_0706, Guest Relations Manager at Monomotapa Hotel- Legacy, responded to this review

Dear John C Thank you for your positive feedback, we really appreciate it. We at Monomotapa work to ensure that all our guests are happy throughout their stay. We are a 4 star hotel but we try by all means to operate as a 5 star hotel. We are happy that you liked the hospitality. We look forward to hosting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The facilities at Monomotapa are specially designed for the convenience of the guest. The hotel provides a one-stop service where accommodation and other services are concerned. We have a wide selection of food and beverage outlets with the restaurants and bars to the full conference and banqueting facilities. Fitness center and outdoor swimming pool allows the guest to rest and relax. ... more   less 

Additional Information about Monomotapa Hotel- Legacy

Address: 54 Park Lane | Julius Nyerere Way, Harare, Zimbabwe (Formerly Crowne Plaza Hotels Harare - Monomotapa)
Region: Zimbabwe > Harare Province > Harare
Price Range: RM524 - RM871 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Monomotapa Hotel- Legacy 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Hotels Harare - Monomotapa Hotel Harare
Crowne Plaza Harare
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Questions & Answers

Here's what travellers have asked, with answers from Monomotapa Hotel- Legacy staff and other travellers.
5 questions
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Questions? Get answers from Monomotapa Hotel- Legacy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors - views pleasant”
 of 5 bubbles Muzungu007, 20 Nov 2016 | Read review
“West wing is quieter, far from the main road”
 of 5 bubbles 447tafadzwac, 2 Nov 2016 | Read review
“Top floors give you beautiful of the Harare gardens and the night sky lights”
 of 5 bubbles Gee66, 26 Oct 2016 | Read review
“Rooms above fourth floor are quieter as there is distance between them and conferencing facilities.”
 of 5 bubbles N657MTjohnc, 11 Oct 2016 | Read review
“Check your bed linen, double check it before you jump into it!!!”
 of 5 bubbles Z3621TUbriand, 13 Sep 2016 | Read review
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