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New Ambassador Hotel Harare

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Traveller (4)
Room & Suite (6)
Dining (2)
Overview
  • Excellent6%
  • Very good29%
  • Average39%
  • Poor14%
  • Terrible12%
19 Jun 2018
“GOOD LOCATION BUT BUILDING NEEDS SOME ATTENTION”
25 Jan 2018
“Good location”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
All hotel details
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Reviews (48)
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1 - 5 of 44 reviews
Reviewed 19 June 2018

Ambassador has a very convenient location for business travellers. My appeal to RTG is to take into serious consideration some renovations to this good property, the hotel is getting delapidated by the day. You have a young, vibrant and helpful team of management and ever...More

Thank terrytheexplorer
Response from ManagementRep2016, Guest Relations Manager at New Ambassador Hotel HarareResponded 11 July 2018

A refreshing day to you for sharing your feedback on Tripadvisor terrytheexplorer. Thank you for indicating out areas that are in need of attention. It is through your feedback that we can continuously aim to do better as New Ambassador Hotel. We are very grateful...More

Reviewed 13 June 2018 via mobile

I went for a lunch meeting in this hotel and I must say I was very impressed with this place. The staff are highly professional, the hotel itself is in excellent condition and you can see it is well kept. Kudos to the staff and...More

Thank Seb D
Response from ManagementRep2016, Guest Relations Manager at New Ambassador Hotel HarareResponded 19 June 2018

Refreshing day to you Seb! Thank you for your kind review and generous rating of our Hotel. The review will go a long way in inspiring all the Associates at New Ambassador Hotel whom you describe as "proffesional" to maintain the refreshing smiles and service....More

Reviewed 1 June 2018

My first time accommodation and hosting of a business meeting at the New Ambassador Hotel in Harare. Very hospitable and courteous staff. Loved the rooms and customer care. May need a little colorful paints of the walls, remove carpet in the rooms. The food and...More

1  Thank Sam M
Reviewed 25 January 2018

The hotel is located in the CBD, very ideal if traveling for business in town. I had requested for a room with a shower but that never was. I was promised to be moved on the second to a room with a shower but guess...More

Thank EnockMan
Response from ManagementRep2016, Guest Relations Manager at New Ambassador Hotel HarareResponded 21 February 2018

Thank you for sharing your feedback on TripAdvisor EnockMan. Thank you for choosing to stay with us at New Ambassador hotel and thank you again for your review on TripAdvisor. We would like to apologize for any inconvenience that was caused during your stay at...More

Reviewed 25 November 2017 via mobile

Where else in the world can you eat breakfast to the sound of continuous rolling 80’s pop on half speed. The New Ambassador morning playlist consists of Cyndi Lauper, Paul Young and lots of other long forgotten western pop icons in a hypnotic soundscape that...More

Thank stevesmith127
Response from ManagementRep2016, Guest Relations Manager at New Ambassador Hotel HarareResponded 13 December 2017

Thank you for staying at New Ambassador Hotel stevesmith127 and for rating your experience on TripAdvisor. We were grateful to have you as our guest. Thank you for indicating out areas that are in need of attention. It is through feedback channels like this that...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Free Parking
Hotel Amenities
Room Service
Laundry Service
Meeting Rooms
Free Parking
Wheelchair Access
Dry Cleaning
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Pool
Tennis Court
Details
Price range
US$83 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Mid-range Hotel in Harare
#3 Quaint Hotel in Harare
#6 Budget Hotel in Harare
Room types
Non-Smoking Rooms
Details
Price range
US$83 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Mid-range Hotel in Harare
#3 Quaint Hotel in Harare
#6 Budget Hotel in Harare
Room types
Non-Smoking Rooms
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Traveller (4)
Room & Suite (6)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
David R
22 August 2016|
Answer
Response from ManagementRep2016 | Property representative |
Yes, all our rooms have mini fridges.
0
Votes
Room Tips
"Avoid room 212 and 321"
Read review
"Avoid ground floor and lower level rooms as the noise from the bar/club/church can be uncomfortable if you..."
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"Insist on a room with air-con!!!"
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"Higher rooms are quieter"
Read review
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