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Rainbow Hotel Victoria Falls

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455 Reviews from our TripAdvisor Community

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There are newer reviews for Rainbow Hotel Victoria Falls
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Showing 314: English reviews
Los Angeles, California
Reviewed 27 October 2016

I stayed at the Rainbow as part of a Nomad's group. My first impression after check in was how wonderful and welcoming the staff were. After traveling through South Africa, Namibia and Botswana, I have to say the the friendliness of the Zimbabwean folks sets them apart from their neighbors. The hotel was definitely built back in the 1970's and...

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Helpful?
Thank mamachompkin
Reviewed 26 October 2016 via mobile

had a great one night stay here - the staff were very friendly and helpful. we checked out and left our bags in their storage and came back and we were still allowed to use the facilities etc. rooms were clean comfortable beds, only thing is i didn't enjoy the pillows they wet too big and hard for me! and...

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Helpful?
Thank Robynjane123
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

A refreshing day to you Robynjane123 Many thanks for your feedback as we await for another chance to welcome you back at the Victoria Falls Rainbow Hotel. Regards Guest Relations Manager

Wellington, New Zealand
Reviewed 17 October 2016

The hotel isn't 5 star but it has good facilities, nice grounds and a very good breakfast. The rooms are fine, but the bathroom was very tired. An easy walk to the town and handy to the falls. The staff were helpful.

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Helpful?
Thank GeeDizzle
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

A refreshing day to you GeeDizzle Many thanks for your feedback as we await for another chance to welcome you back at the Victoria Falls Rainbow Hotel. Regards Guest Relations Manager

Sydney, Australia
Reviewed 16 October 2016

Review collected in partnership with Amoma.com
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Thank jordie2011
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

ermelo
Reviewed 9 October 2016

This is an very tired hotel, need badly some maintenance, it is like everywhere in Zimbabwe much to high in price. Freindly staff , in the evening they come and soray your room that was nice. The pool is wel maintenence, but more possitive is not to note! The helicopters are noisy the hole day, everything everywhere is way overpriced....

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Thank pietje1
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day to you pietje1 We appreciate your valuable feedback regarding your recent stay at the Rainbow Hotel. We have taken note of all the issues highlighted as we rely on guest feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Thank you so much for choosing to stay at the Victoria...

Melbourne, Australia
Reviewed 7 October 2016

This is the second time I have been farmed off to another hotel in Victoria Falls by this hotel despite having booked two weeks prior and having received confirmation of the booking. Reservation Staff advised me that they never refuse a booking even if the hotel is fully booked. On check in your told you have been upgraded and or...

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2Thank Anne T
La
Reviewed 2 October 2016

Missing shower curtain, mouldy walls, torn netting, etc. A la carte dinner was poorly cooked, but service was good. It; There seems little point in providing feed back when the stock response is "Refreshing day to you xxx, your concerns have been noted...". Fixing the problems may be a better approach.

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2Thank glajones
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day glajones Thank you so much for your valuable feedback which, as management, we value so much. We have noted all your concerns and we are working on improving them as we hope to see you again at Vic Falls Rainbow Hotel. Regards Guest Relations Manager

Narre Warren, Australia
Reviewed 1 October 2016

3 nights booked & paid - I produced all receipts & proof that I had paid & 3 different staff members took copies of these documents. On our 3rd day after being out sight seeing all day, arrive back at the hotel exhausted & looking forward to kicking back & relaxing in our room to find we had been LOCKED...

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1Thank AlsMissus
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

A refreshing day to you AlsMissus We appreciate your valuable feedback regarding your stay at the Victoria Falls Rainbow Hotel. We have taken note of all the issues highlighted which will help us improve and avoid recurrence in future. Thank you so much for choosing to stay at the Victoria Falls Rainbow Hotel and we hope that you will be...

Johannesburg, South Africa
Reviewed 26 September 2016

The hotel has known better days and needs some upgrading but generally it is good value for money provided you are not paying the full price. Spacious rooms and clean with modern A/C but bathrooms urgently need an upgrade. Staff is very friendly and helpful but not always efficient. Small but pleasant pool with bar but no towels. Location is...

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1Thank Maria K
Johannesburg, South Africa
Reviewed 23 September 2016 via mobile

Spent four nights at Rainbow. Check in process was quick and we receive an welcome drink. We booked a room for 3 both got only a double bed. After complaining, they said they would put a mattress on the floor without any net protection. After complaining a lot and a lot of time spent, they decided to place a bed...

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1Thank edubimonte
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this review

Refreshing day edubimonte Thank you so much for your valuable feedback which, as management, we value so much. We have noted all your concerns and we are working on improving them as we hope to see you again at Vic Falls Rainbow. Regards Guest Relations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
A unique property of Moorish architecture conveniently located near town and 2km from the Victoria Falls. The Victoria Falls Rainbow Hotel offers a spectacular view of the rumbling mist, mosi-oa-tunya, meaning "the smoke that thunders". Enjoy a cocktail at the only Swim and Sip bar in town and efficient and friendly service. ... more   less 

Additional Information about Rainbow Hotel Victoria Falls

Address: 278 Parkway Drive | Selous Crescent, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: RM425 - RM1,059 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rainbow Hotel Victoria Falls 3*
Number of rooms: 85
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Also Known As:
Mercure Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from Rainbow Hotel Victoria Falls staff and other travellers.
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Questions? Get answers from Rainbow Hotel Victoria Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to reception as some of the rooms are a couple of minutes walk”
 of 5 bubbles dvinemsi, 17 Dec 2016 | Read review
“Try a newer hotel.”
 of 5 bubbles splitm, 29 Nov 2016 | Read review
“Evening entertainment can be noisy for those earlier sleepers, if bedroom facing the patio & swimming pool.”
 of 5 bubbles H7163XHchrisl, 27 Nov 2016 | Read review
“We were away from the main pool area and that was quite nice”
 of 5 bubbles dagmarsabat, 22 Nov 2016 | Read review
“Don't assume you will actually get a room.”
 of 5 bubbles annet534, 7 Oct 2016 | Read review
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