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BEST WESTERN PREMIER Accra Airport Hotel

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BEST WESTERN PREMIER Accra Airport Hotel
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274 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PREMIER Accra Airport Hotel
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Showing 259: English reviews
Pretoria
Reviewed 27 October 2015

Stayed one night in September. The breakfast was an improvement on past experiences, but services is still slow to no show. However the rooms are still in need of repair, broken mirror and loose fittings in the bathrooms. Staff are do not make one feel welcome as other hotels in Accra.

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Helpful?
1Thank Karrst
BestWesternPremier, Senior Sales and Marketing Executive at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Karrst, Thank you for giving us your comments regarding your recent stay with us. comments like this help us to continuously improve on our services. it is worth noting that you have seen an improvement in some areas of our service delivery and we are currently working on all the other areas to ensure that every guests' stay is...

Garching an der Alz, Germany
Reviewed 9 October 2015

The hotel is well located, close to airport, clean rooms, good breakfast buffet every day. Receptionists helpful, all staff friendly. Service in restaurant had slipped slightly since last stay, but still good. A short walk away from Azmeera restaurant which does excellent Ghanaian cuisine.

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Helpful?
Thank Julie M
BestWesternPremier, Senior Sales and marketing Executive at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Julie M, thank you for such positive comments. comments like this motivate us to do even better. we have taken your comments regarding our restaurant service on board and we are currently putting measures in place to ensure best service standards. I look forward to welcoming you once again to the Premier life in the near future. Your Sincerely,...

Reviewed 29 September 2015 via mobile

Best Western Premier is certainly the best place to stay. Good location from the airport. Wonderful staff and really good services. Will always stay here whenever am in accra. Love the view, the restaurant and most credit goes to the staff

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Helpful?
Thank Charles D
BestWesternPremier, Senior Sales and Marketing Executive at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Charles, Thank you sir for sharing your wonderful experience regarding your recent stay with us. We are very grateful and will continue to offer exceptional, quality service to ensure all our guests have a memorable experience with us. Thank you and I look forward to welcoming you once again to the Premier Life. Yours Sincerely, Cindy Odoi-Akersie

Sydney, Australia
Reviewed 26 September 2015

Proximity to Accra's airport and business sectors was a useful plus.Service was solid, with the folk in the restaurant making special effort. TV channels were sometimes fuzzy, internet was fine after some initial poor signal which was quickly attended to. Nice areas to sit and work outside and a ueful fitness centre

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Helpful?
Thank RoaminRod
BestWesternPremier, Senior Sales and Marketing Executive at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Thank you sharing your experience with us regarding your recent stay with us. We pride ourselves in offering excellent service and quickly attend to concerns and queries as you experienced. Our prime objective is to ensure 100% customer satisfaction and comments like this help us identify areas that need improving and improve accordingly. I can assure you that on your...

Toowoomba, Australia
Reviewed 19 September 2015

This hotel is ok. Not impressed with the policy. I had booked and paid for a room 2 months before arriving there was no problems here. As the aircraft arrived at 6.30 am in the morning I arrived at the hotel to book in no problems. They said the room would be ready at 12.00 noon. As I had been...

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Helpful?
Thank RobertClaydon
BestWesternPremier, Senior Sales and Marketing Executive at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Robert, Thank you for your comments. I would like to seize this opportunity to explain why we had to charge you the $83. it is the policy of the hotel that early check in will attract an extra cost of $83 as we have clearly stated in the room confirmation letter. Our check in time is 2pm and since...

Obuasi, Ghana
Reviewed 18 September 2015

This has been my 6th time of staying in this hotel and I am always in love with the friendly atmosphere. The staff are so professional and helpful and on most of my visits loved the infectious smiles of Richard( too bad I forgot the surname). The meals are so delicious, the rooms impeccably clean. I have been there with...

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Helpful?
Thank Catherine T
BestWesternPremier, Senior Sales and Marketing Executive at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Catherine, Thank you for sharing your pleasant experience at Best Western Premier Accra Airport Hotel. it delights us when our guests enjoy and appreciate our exceptional service and comment on it. This motivates us to do even more to continuously excel in what we do best. Thank you once again and I look forward to welcoming you the seventh...

Reviewed 15 September 2015

It was very wonderful back in Best Western Premier. Being the second time, I can tell you that there is an astronomical improvement from my first time as guest. The serene atmosphere, excellent staff wonderfully attending to every needs of guests with swift and promptness. Meals are very good and suitable for both foreigners and Ghanaians. It is gratifying to...

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Helpful?
1Thank Christopher Y. A
BestWesternPremier, Senior Sales and Marketing Executive at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Christopher, Thank you for such positive comments. Once again sincere thanks for coming back to our hotel to enjoy the Premier life once again. Our guest experience mean everything to us and we continuously improve on our services to ensure that our guests have an enjoyable, memorable experience with us. I look forward to welcoming you again to the...

Busia
Reviewed 9 September 2015

Clean rooms, courteous staff, nice and comfortable small bar near the reception area. Excellent cuisine including mouth watering local Ghanaian dishes. Have airport drop off and pick up. The waitresses are elegant and the waiters real gentlemen? Where did you get them from? Outside the hotel one can pick up curious if in a hurry and not able to visit...

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Helpful?
Thank Cta P
BestWesternPremier, Senior Sales and Marketing Executive at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Cta Thank you for your comments regarding your recent stay with us. Being a four star hotel, we take pride in offering excellent services to cater for all the needs of our guests. We appreciate your comments as positive comments like this motivate us to do even better to exceed guests expectations. Thank you once again and I look...

Reviewed 31 August 2015

Very professional and courteous staff. Prompt to provide service upon request and guests needs are at the uttermost for all staff. A very clean friendly environment, and I will recommend this hotel to anyone I know.

Review collected in partnership with Best Western
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Helpful?
1Thank Suhnoon A
BestWesternPremier, Senior Sales and Marketing Executive at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Suhnoon, Thank you for such positive comments about your recent stay with us. Our prime objective is to exceed customer expectations and we are very pleased to know that we met your needs and expectations. I look forward to welcoming you again to the Premier Life soon. Thank you once again. Yours Sincerely, Cindy Odoi-Akersie

Reviewed 26 August 2015 via mobile

My name is Ishmael and a television show producer and for the past 6 months that I've been doing business with the hotel I must say their services are simply world class standard. What's so captivating to me is the fact that they always welcome guests with smiles on their faces and always ask if you are okay and enjoying...

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Helpful?
1Thank Ishmael A
BestWesternPremier, Senior Sales and Marketing Executive at BEST WESTERN PREMIER Accra Airport Hotel, responded to this review

Dear Ishmael, Thank you Ishmael for sharing the memorable experience you had at Best Western Premier Accra Airport Hotel. Our aim is to ensure that all our guests receive excellent service and enjoy the Premier Life as all our guests deserve the best. Comments like this even motivate us to do even better and continue to excite our guests. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Zara Restaurant
Zara Restaurant
Cuisines: European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Whether on business or leisure, guests of the BEST WESTERN PREMIER Accra Airport Hotel will find every need catered for at their door step. The hotel is situated in the prime Airport Residential Area (a walking distance to the Kotoka International Airport) with easy access to road links leading out of the capital to most major cities and also mere seven kilometers to the city center. We are business hotel that caters to business travelers and leisure seekers. We offer complimentary free high speed internet and airport pickup. Conference and Banqueting support is also available to all our business clients who want to arrange meetings with their counterparts in Ghana. ... more   less 

Additional Information about BEST WESTERN PREMIER Accra Airport Hotel

Address: 17 White Avenue | Airport Residential Area, Accra 0000000, Ghana
Region: Ghana > Greater Accra > Accra
Price Range: RM660 - RM1,541 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PREMIER Accra Airport Hotel 4*
Number of rooms: 109
Reservation Options:
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Hotel Style:
#10 Luxury Hotel in Accra
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PREMIER Accra Airport Hotel staff and other travellers.
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Boston, Massachusetts

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Questions? Get answers from BEST WESTERN PREMIER Accra Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very accessible and near to the airport”
 of 5 bubbles SamuelA999, 14 Mar 2017 | Read review
“The hotel is in a quiet area, so all rooms seem to be OK.”
 of 5 bubbles 770steinm, 13 Mar 2017 | Read review
“western type hotel close to the airport, far from the beach and city center”
 of 5 bubbles 910yavuzd, 6 Feb 2017 | Read review
“Third floor at the back”
  • Premier room
 of 5 bubbles 766nigelb, 28 Jan 2017 | Read review
“Quieter rooms”
 of 5 bubbles phoebe152, 4 Aug 2016 | Read review
5 of 5