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Labourdonnais Waterfront Hotel

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Traveller (364)
Room & Suite (188)
Dining (30)
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Overview
  • Excellent67%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Reviews (406)
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201
81
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All reviewsexecutive floorfive star hotelexcellent hotelbusiness hotelpost boxexcellent customer servicestar servicesister hotelbusiness tripshopping mallspecial mentionwater frontnice viewrooms are spaciousspecial thankspleasant staygreat business
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81 - 85 of 310 reviews
Reviewed 20 September 2017 via mobile

I have stayed in this hotel several times before (about 4 times before i believe). However this time the service has improved tremendously. I would like to take this opportunity to commend a few people : Titanand who works in the restaurant remembered me from...More

Thank Suraj S
Response from IndigoHotels, General Manager at Labourdonnais Waterfront HotelResponded 26 September 2017

Dear Suraj S, Thank you for such sharing such a splendid review of your experience! I am very pleased to read that we have been able to improve on our services. We believe that our staff make all the difference within our hotel and they...More

Reviewed 20 September 2017 via mobile

Always a pleasure returning to this smart place. Reception stuff led by Jessica welcoming and cheerful. The location is good for business and is walking distance to a mall with in case you forget somwthing. The mall has more restaurants if one needs variety. The...More

Thank Munya M
Response from IndigoHotels, General Manager at Labourdonnais Waterfront HotelResponded 25 September 2017

Dear Munya, We are always thrilled to welcome you back. Thank you for having taken the time to rate and share your experience. We do hope that you've been able to try our Asian Fusion Restaurant Yuzu for a true culinary experience. We highly appreciate...More

Reviewed 19 September 2017

a great hotel which has been recently renovated. close to all the businesses and Ebene financial district. this hotel is a business hotel and not close to any beach. The breakfasts are outstanding with a variety of dishes including dim sum. the rooms are large...More

Thank sayedm306
Response from IndigoHotels, General Manager at Labourdonnais Waterfront HotelResponded 25 September 2017

Dear sayedn306, Thank you for your kind words. As you have mentioned, our location is in proximity to all of the business and financial districts. Although we are not close to the beach, you have the opportunity to discover a myriad of cultural and historical...More

Reviewed 18 September 2017 via mobile

Located on the waterfront in Port Louis. Very good large and comfortable room with an armchair for reading. Breakfast buffet good and I particularly enjoyed the delicious sweet pink grapefruit. I was unable to use the dining facilities in the evening as the menu was...More

Thank OldAfricaTravMan
Response from IndigoHotels, General Manager at Labourdonnais Waterfront HotelResponded 25 September 2017

Dear OldAfricaTravMan, Thank you for having taken the time to rate and share your lovely experience with us at the Laourdonnais Waterfront Hotel. The breakfast buffet has a vast selection of items and I'm pleased that you enjoyed it. Thank you for sharing your opinion...More

Reviewed 16 September 2017

Beautiful hotel in a great location with the coldest beers in town. Stayed with friends and both rooms were excellent with lovely views. Staff couldn't more helpful and special thanks to Addis for our very late checkout.More

Thank ChikoAdelaide
Response from IndigoHotels, General Manager at Labourdonnais Waterfront HotelResponded 25 September 2017

Dear Guest, Thank you for having taken the time to share your experience at the Labourdonnais Waterfront hotel. We strive to provide a personalized and memorable experience, with our team at the foundation of our operation. We thank you for your kind words and look...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$191 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$191 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (364)
Room & Suite (188)
Dining (30)
Pool & Beach (26)
Amenities (18)
Questions & Answers
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Mwah M
5 February 2018|
AnswerShow all 3 answers
Response from IndigoHotels | Property representative |
Dear Mwah M, As the other travellers have mentioned, the closest beaches are 30 mins away. Staying with us, you can enjoy access to the 'La Plage' Beach club at Trou aux Biches, that postcard perfect image that JeffLeong... More
0
Votes
priyanka t
Now the most important issue On 11 th of November we requested to meet miss Anne as we wanted to reserve a table at the lounge waterfront so that we could celebrate our 25 wedding anniversary dinner . Miss Anne was very hospitable and promised to reserve a good seat for us and she also recommended a vegetarian pasta option for me and a lobster for my husband. She promised that she will give necessary instructions to people responsible as she would not be on duty on 12 November at night. On the 12 November we got ready and reached our table at around 8 pm The waiter who attended us supposedly was already briefed by Anne so he immediately after around 40 to 45 mins brought our lobster and pasta . The pasta was edible but very cold. I requested the waiter for a change of bread as it was too crusty and I have a problem with chewing crusty bread. The waiter very unexpectedly retorted that this is the only bread I have and that he would reheat it and serve me. I again requested him that I have weak teeth and would not be able to eat it and if he can serve me even 2 slices of bread with butter I would be grateful . Finally he relented and brought a roundish brown bread which was a bit better . But no butter was served however that’s not an issue By this time however I had lost my appetite tho . Now my husband had ordered lobster with rice and salad as accompaniment and a complimentary wine was to be served with it. The lobster came with the rice and followed by the salad but the wine never arrived. We were sitting with another family so we did not wish to create any scene so we quietly managed to eat our cold dinner. My husbands lobster was very chewy and hard so presumably I feel that our food was cooked and either kept aside or they reheated something from the fridge that it was so cold hard and chewy. We then asked someone whether we are eligible for the wine that they forgot . The head waiter immediately rectified his error he apologised and served all of us wine and drinks. He also brought in a complimentary pastry with a candle. Finally we closed in on our wedding anniversary celebration. The next day however we spoke to Anne. She promised that she would look into what went wrong and promised to invite us for another dinner which would erase the bad memories . We requested her to just see to it that we don’t have to pay for a disaster meal of our anniversary as it was really not justified, however she tried her level best but those 1650 rs were not wAived off our hotel bill. Which I personally felt it was not right . Customer satisfaction is more important for a international hotel than a mere bill of 1650 We traveled all the way from Mumbai to Mauritius and stayed in this hotel for over a week, we spent over 3 lakhs in Indian rupees so obviously we could have spent another 1650, But this was about ethics not money. We spent over 2000 rs in tipping the staff before leaving. So obviously we were expecting some gesture from the hotel too. I would request the hotel authorities to kindly be more understanding in such situations.
27 November 2017|
AnswerShow all 4 answers
Response from IndigoHotels | Property representative |
Dear Priyanka, We appreciate you sharing your feedback with us. We have shared your review with our management as this does not reflect our hotel standards in any way. Rest assured that we are looking into this matter. We... More
1
Vote
priyanka t
30 October 2017|
AnswerShow all 11 answers
Response from IndigoHotels | Property representative |
Hello Priyanka, First of all I'd like to congratulate you on your 25th wedding anniversary. Rest assured that our Front Desk / Reception Teams will be able to assist or direct you in the right direction for each of the... More
1
Vote
Room Tips
"Ask for sea view or marina view, a Coast Guard vessel had a diesel engine running 24 hours a day with the..."
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"Try Taking Room with the market side view. Its give both feel the water front and Market view too.."
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"my review is on Yuzu restaurant at labourdonnais hotel"
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"We stayed at second floor. Same floor at the swimmingpool and fitness room. It was good. Looked at the..."
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