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Pestana Rovuma Hotel & Conference Centre

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Pestana Rovuma Hotel & Conference Centre
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229 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Reviewed 9 August 2013

A bit old-fashoioned hotel located in the city center. Clean and care. Rooms are austere but acceptable, without mini-bar mostly and small office with a kettle. Normal room sixe with comfortable beds. Free WiFi in the whole hotel with good quality. The restaurant is good but a bit expensive (western prices) Probably the best is the breakfast with a complete...

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Helpful?
Thank saprosky
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear valuable Guest, Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to share your experience with us, which is highly appreciated. Your kind comments have been shared with all the staff members. On behalf of all Pestana Rovuma Hotel staff I would once again like to thank you. Kind regards Vasco Manhiça - General Manager

Douala, Cameroon
Reviewed 5 August 2013

This hotel is not worth the money, room are in a bad condition some parts of the walls paint is pealling. Warderobe door is falling appart. not advisable at hotel restaurant have esuberant price not advisable.

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Helpful?
Thank minotricarico
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear Valuable Guest Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to complete our guest survey which was highly appreciated. We were all very happy to learn that you found the hotel's facilities and services satisfactory. Your kind comments have been shared with all the staff members. It is through guest feedback such as yours...

Stoke-on-Trent
Reviewed 29 May 2013

This hotel was not the easiest to reserve a room as emails do not seem to get answered. Eventually we made a reservation through a third party website at a more preferable rate than advertised on the official website. Although there isn't much in Maputo that offers the same value as neighbouring South Africa. Check in was quick and easy...

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Helpful?
1Thank Stephen M
Suporte, General Manager at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear s_v_murray76, We were pleased to receive your feedback regarding your stay at the Pestana Rovuma Hotel. It is with this feedback that we build on our positive areas and rectify our errors. Your positive comments regarding the check-in, the room cleanliness, and the standard of our breakfast at the hotel have been passed onto the relevant staff. We will...

new york
Reviewed 26 May 2013

I spent a week here in April and based on the reviews I expected thugs to be lurking in the hallways. It wasn't great, but it was better than I expected considering my low expectations. Room was fine. Location wasn't great for me but I had a nice view from the room. Only real downside are the elevators. There are...

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Helpful?
1Thank olavito
Suporte, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear olavito, Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to complete a review on trip advisor which was highly appreciated. We were all very happy to learn that you found the hotel's facilities and services satisfactory. Your kind comments have been shared with all the staff members. It is through guest feedback such as...

New York City, New York
Reviewed 9 May 2013

This hotel was definitely not a Western 4 star hotel, but I think the people writing some of these reviews are exaggerating a bit about how bad it is. This is definitely a hotel I would consider paying about $60 a night for in America, but at the same time there was nothing gross or egregiously wrong with it. Rooms...

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Helpful?
1Thank Rachel E
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review
Google Translation

Caro Hóspede, Em primeiro lugar, agradecemos desde já a sua observação construtiva feita em relação a sua estadia no Pestana...

Lisbon, Portugal
Reviewed 22 April 2013

Large hotel, very well located just across the street from one of the main squares in Maputo. However it clearly needs a thorough renovation, since the rooms look pretty basic and the materials quite worn.

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Helpful?
1Thank RG0482
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear Valuable Guest We received your feedback regarding your stay with us at the Pestana Rovuma Hotel . Firstly let us begin by thanking you for taking the time to let us know your sentiments regarding your experience with us. It is through guests such as yourself that we can rectify errors and fine tune our service in order to...

Arusha, Tanzania
Reviewed 11 April 2013

I can't quite believe the photos of this hotel...they aren't a real reflection of the place. The rooms are clean but stark, things kind of work...like the TV, but not the remote, or the kettle but you have to put it on the floor to plug it in. The food is way over priced and not very good.

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Helpful?
Thank AthanasA
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear Valuable Guest, Firstly thank you for bringing your concerns to our attention. It is through guests such as yourself that we are able to rectify our mistakes and put procedures in place to ensure that we maintain an excellent service to our guests. We understand fully the fact that your stay was not the great one, we truly apologise....

London, England, United Kingdom
Reviewed 7 April 2013

Don't be deceived by the photo's. The place is really a 2* hotel (european standard). The hotel and room is secure, basic, clean but you will definetely feel robbed for your money. The shower leaks onto the whole floor (poor set up) and apart from a bed, you are left confused onto why you have paid so much money. The...

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Helpful?
3Thank Vishna
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear valuable Guest, Firstly thank you for bringing your concerns to our attention. It is through guests such as yourself that we are able to rectify our mistakes and put procedures in place to ensure that we maintain an excellent service to our guests. We are greatly appreciating your comments. Kind regards, Vasco Manhiça - General Manager

Geneva, Switzerland
Reviewed 25 March 2013

Upon arrival, my booking had gotten cancelled. They even offered I share the double bed with my manager! So I guess they gave me a room which is their absolute last option: stay away from Room 717, there was a leaking shower, no working AC, broken buttons on the TV and the sound of the elevator all night. Luckily they...

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Helpful?
1Thank Tiger G
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear Valuable Guest Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to complete our guest survey which was highly appreciated. We were all very happy to learn that you found the hotel's facilities and services satisfactory. Your kind comments have been shared with all the staff members. It is through guest feedback such as yours...

Johannesburg, South Africa
Reviewed 24 March 2013

I think the average rating I have given the hotel is actually a bit generous. The welcome was good and the staff friendly. They upgraded me to a "suite' on checking in and so when going up the lift I thought I was on my way to pure luxury. Unfortunately the rooms were more than disappointing with old furniture, old...

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Helpful?
Thank Kerry H
VascoManhica, Gerente geral at Pestana Rovuma Hotel & Conference Centre, responded to this review

Dear valuable Guest, Thank you for choosing the Pestana Rovuma Hotel and taking the time to write about our service and experience. We take every comment very seriously and whether positive or negative we are greatly appreciate and we always aim to improve. It was an enormous pleasure having you as our Guest and to being of service. We look...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
After an intensive full year renovation the Pestana Rovuma in the center of Maputo is again the reference in the Mozambique capital. The renovation was total covering all the room types, the public areas, the WI FI coverage, a new management team and basic infrastructures like the lifts. In the city center the Pestana Rovuma is the obvious choice whether on business or leisure, allowing quick access to the key city spots and airport. ... more   less 

Additional Information about Pestana Rovuma Hotel & Conference Centre

Address: Rua da Se 114, Maputo 4376, Mozambique
Region: Mozambique > Maputo Province > Maputo
Price Range: RM473 - RM812 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Rovuma Hotel & Conference Centre 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Pestana Rovuma Hotel And Conference Centre
Hotel Style:
#7 Luxury Hotel in Maputo
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Rovuma Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Pestana Rovuma Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the 10th floor has good internet connectivity”
 of 5 bubbles chitombo, 12 Sep 2016 | Read review
“Top floor rooms have a nice view of the city”
 of 5 bubbles 332nelsonr, 6 Aug 2016 | Read review
“Go for 10th floor to get the views”
 of 5 bubbles liquidgiraffe, 27 Mar 2016 | Read review
“Choose a room overlooking the bay.”
 of 5 bubbles ricardobW2095ZL, 23 Mar 2016 | Read review
“A room on the side of the Citidal above the 9th floor is recommended for a great view over the church and port city.”
 of 5 bubbles Pilotdean, 9 Sep 2015 | Read review
5 of 5