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    Polana Serena Hotel

    Avenida Julius Nyerere 1380, Maputo 1100, Mozambique
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$335
    US$236
    SAVE US$99
    US$237
    Traveller (374)
    Pool & Beach (58)
    Room & Suite (49)
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    Overview
    • Excellent54%
    • Very good31%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “main building” (28 reviews)
    “grand dame” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Southern Sun Maputo
    470 reviews
    #1 of 23 hotels in Maputo
     
    Maputo AFECC Gloria Hotel
    24 reviews
    #16 of 23 hotels in Maputo
     
    Radisson Blu Hotel & Residence, Maputo
    551 reviews
    #3 of 23 hotels in Maputo
     
    Residencial Hoyo Hoyo
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    #20 of 23 hotels in Maputo
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (548)
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    There are newer reviews for Polana Serena Hotel
    See the most recent reviews

    11 - 15 of 407 reviews

    Reviewed 28 May 2017 via mobile

    We very much enjoyed our short stay at the Poland Serena hotel. The gardens and pool area are lovely. The rooms are well appointed and the room staff were very friendly. We found that we had to ask for some items such as face cloths...More

    Thank Brad G
    Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 8 June 2017

    Dear Brad G, Thank you for the comments you made on tripadvisor regarding Polana Serena Hotel. We are delighted to know that you enjoyed the experience of your short stay at Polana Serena Hotel, the meals at Varanda and Delagoa restaurants, the piano live music...More

    Reviewed 28 May 2017

    Polana Serana Hotel is one of these Institutions where you have to, at least, go to enjoy a lunch, tea or dinner. The staff is very welcoming.The rooms are beautiful, some with a balcony. High Quality Service.More

    Thank Steffie0506
    Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 8 June 2017

    Dear Steffie0506, We are humbled by your kind remarks on tripadvisor regarding Polana Serena Hotel as a “Wonderful Hotel”. A hotel that one can also visit to experience a lunch, tea time or dinner. Thank you kindly for the complement on our staff welcoming hospitality,...More

    Reviewed 11 May 2017

    My 4th visit to Maputo, and this is the first time to try this hotel. Rooms are clean, comfy and cozy. You will have a real silence while your stay. Breakfast is very important for my visits, and this hotel has delicious variety on breakfast....More

    Thank Gürkan K
    Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 12 June 2017

    Dear Gürkan K, Thank you for the comments you made on tripadvisor regarding our delicious breakfast variety and the well-appointed rooms. We are delighted to know that you enjoyed your first experience at Polana Serena Hotel. We look forward to welcome you back soon. Warm...More

    Reviewed 2 May 2017 via mobile

    It's undoubtedly one of the best hotel in the country. The pool looks outstanding over viewing the sea. The rooms are spacious and nicely decorated although they might need a refreshing and light renovation, literie is comfortable, location is good. The problem with Polana is...More

    2  Thank Mr Ruffo D
    Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 8 June 2017

    Dear Mr Ruffo D, It is truly an honor to be reading your remarks and your complements about our hotel on tripadviser as you took the time to write and share with us. We are humbled and we thank you for choosing to stay with...More

    Reviewed 1 May 2017 via mobile

    Thank you to your team ... right from Genor who fetched us at Maputo Airport🛬 for the terrific hospitality and exquisite cuisine, we have been most fortunate to have indulged in. 🍋🍇🍉🍒🥑🍆🌶🥖🍤🥓🍳🍗🍖🥗🥘🍜🍰🍨🍪☕️🍸🍽 Your wonderful dining staff with BIG SMILES 😁are so tremendous 👌🏻 The couples...More

    Thank Michelle v
    Response from SerenaHotels, Gerente de relações públicas at Polana Serena HotelResponded 12 June 2017

    Dear Michelle v, Thank you “ OBRIGADO “ for the comments you made on tripadvisor regarding Polana Serena Hotel. We are delighted to know that we managed to spoil you with our hospitality, cuisine, couples massage and the smiles of our helpful staff. We look...More

    Southern Sun Maputo
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    24 reviews
    #16 of 23 hotels in Maputo
     
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    551 reviews
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    Residencial Hoyo Hoyo
    36 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • US$218 - US$1,041 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Maputo
    • #2 Luxury Hotel in Maputo
    • #3 Business Hotel in Maputo
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, TripOnline SA, TravelClick, Travelocity, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Polana Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mozambique >
    • Maputo Province >
    • Maputo
    Add Photo Photos
    Traveller (374)
    Pool & Beach (58)
    Room & Suite (49)
    Dining (42)
    Hotel & Grounds (252)
    Business Centre & Event Rooms (7)
    Family and Play Areas (6)
    Bathroom (5)
    Nearby
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    1.38 km away
     
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    1.67 km away
     
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    1.94 km away
     
    Residencial Hoyo Hoyo
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    1.04 km away
     
    Nearby Restaurants
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    Nearby Attractions
    FEIMA - Feira de Artesanato, Flores e Gastronomica
    192 reviews
    .55 km away
    Iglesia de San Antonio de la Polana
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    .39 km away
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    1.42 km away
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    1.40 km away
    Ask a question
    Questions & Answers
    10 September 2016|
    Answer
    Response from RoninDC | Reviewed this property |
    When I was in Mozambique back in May, I also went to nampula and isle de Mozambique and they were both pretty safe. Beira is the 2nd largest city but I haven't been there. Based on trip advisor, the top 2-3 restaurants... More
    0
    Votes
    7 September 2016|
    AnswerShow all 7 answers
    Response from TravellingSMH | Reviewed this property |
    Or have the hotel meet you. It might not be expensive but that's the nicest way to arrive at night.
    0
    Votes
    15 October 2014|
    AnswerShow all 8 answers
    Response from SerenaHotels | Property representative |
    Dear Ryan, We do have Wi-Fi throughout the hotel not just in the business centre. Looking forward to have you staying with us.
    1
    Vote
    Room Tips
    "Good views can be had with rooms overlooking the bay. Stay away from rooms that are over the sometime noisy..."
    Read review
    "the king size & sea view was what i asked for. but the hotel has many other attractions."
    Read review
    "Avoid rooms starting with 400 or higher at all cost."
    Read review
    "First floor, corner room, facing the pool is perfect."
    Read review
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