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Hilton Windhoek

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Hilton Windhoek
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1,173 Reviews from our TripAdvisor Community

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Showing 908: English reviews
Klerksdorp, South Africa
Reviewed 20 July 2016

We had a lovely one night stay at the Hilton Hotel. They made special provision for the kids and the free WiFi was great bonus to. The rooms was so nice and clean and the decor and bed was very functional and sophisticated.

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Helpful?
Thank Esna1
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Our sincere thank you for your positive review. Believe me, it...

Johannesburg, South Africa
Reviewed 19 July 2016

I have stayed at this hotel a few times and the Internet seems to be a chronic problem. Experienced noisy neighbors as well, I suppose the hotel does not have a way of controlling this but be aware of rooms with interleading doors as noise can travel through to your room. Otherwise a pleasant experiance.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rui D
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Rui D, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We have noted your comments and your dissatisfaction about the...

Watford, United Kingdom
Reviewed 18 July 2016

The hotel is well placed for business travelers to Windhoek, apart from that convenience it is a very average hotel. There are better hotels in Windhoek for either leisure or business. Foe evening meals, the restaurant is OK but again the Avani and the Country Club are both better.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Leslie O
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Leslie O, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. Our sincere thank you for your review. Believe me, it is comment such as yours that make all efforts, at Hilton Windhoek, truly worthwhile. I will surely share...

Johannesburg, South Africa
Reviewed 12 July 2016

We arrived at Hilton same day as the Indian president delegation. Hotel was full of security checks, police officers and security guards. We booked a room for 2 adults and 1 child but the room was made only for the adults. We had to call reception for an extra bed and the room got very tiny for 2 beds. We...

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Helpful?
Thank edubimonte
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We have noted your comments and dissatisfaction with your overall accommodation...

Reviewed 11 July 2016

On check out I was hit for an unexpected $60 for parking overnight. There is nowhere else to park for miles around. It was not specified in the estimate before I booked. Felt stung by this uninvoiced little aftershock. The aircon is not individually controllable. You get a communal aircon setting. We got too hot and had a bad night...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 566lesm
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We have noted your comments and dissatisfaction with your overall accommodation...

United States
Reviewed 11 July 2016

Hotel is nice, great location, but make sure you have your booking confirmation with you. I had to resend mine to the reception twice before the issues I had was fixed. Hotel is very clean and rooms are comfortable. I can't argue with that. DO NOT USE THE SPA. Go somewhere else. The breakfast is amazing. High five to all...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tea W
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Tea W, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We have noted your comments regarding your dissatisfaction with our...

Reviewed 9 July 2016

Another excellent stay at this hotel. Breathtaking views from the sky bar and a warm pool, even in winter. Room was clean and everything working. Staff friendly and helpful. Only small complaint (from three visits in nine months)was trying to check in when no one knew when my room would be available but I was in by about 4pm. Will...

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Helpful?
1Thank skialpines
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Hilton Windhoek during your recent stay in Namibia and for taking the time to share your feedback with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Our sincere thank you for your positive review. Believe me, it...

Rehoboth, Namibia
Reviewed 8 July 2016

We stayed at the Hilton in Windhoek for our first anniversary and the overall experience was great. We arrived late Friday afternoon on the 1st of July and we were welcomed warmly by the staff and check in was easy because we only had to collect the key because we had already checked in online. We pretty much stayed at...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank MaryTheresa M
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear MaryTheresa M, Thank you for taking a moment to share your experience. I am pleased to hear that you found your overall stay at our hotel to your liking. We really appreciate all your positive remarks. Our goal being to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. We look forward...

Llandudno, United Kingdom
Reviewed 8 July 2016 via mobile

Visit this hotel for work but enjoyed a weeks stay. The roof top pool and bar were amazing lining across the whole of windhoek to the mountains. The restaurant had fantastic food doing a different style buffet every night. Would highly recommend.

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Helpful?
Thank lola_cherrycola_13
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Guest, Thank you for taking a moment to share your experience. I am pleased to hear that you found your overall stay at our hotel to your liking. Our goal being to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. We look forward to welcoming you back to our hotel in...

Johannesburg, South Africa
Reviewed 5 July 2016

Overall impressed by the Hilton though one incident had me leaving with a bad taste and I wont be returning to stay here again. The good bits first the breakfast was very good great choice of traditional and healthy breakfast items. Rooms were good and clean but that what I would expect. I dont appreciate having to pay for a...

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Helpful?
2Thank dave c
Megan Candice D, PA to the General Manager at Hilton Windhoek, responded to this review

Dear Dave C, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy, especially regarding the bad experience at the bar with other patrons, rest assured we are reviewing your comments to ensure they are used to improve our guest's...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hilton Windhoek

Address: Rev. Michael Scott St, Windhoek, Namibia
Region: Namibia > Khomas Region > Windhoek
Price Range: RM565 - RM930 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Windhoek 5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Travelocity and Agoda so you can book your Hilton Windhoek reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Windhoek Hotel Windhoek
Hotel Style:
#1 Spa Hotel in Windhoek
#1 Luxury Hotel in Windhoek
#3 Business Hotel in Windhoek
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Windhoek staff and other travellers.
6 questions
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Questions? Get answers from Hilton Windhoek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are here .. Just take care of your belongings . Don't ever use the safe...”
 of 5 bubbles Barun_228, 28 Dec 2016 | Read review
“Pick a high floor and not to the west side where they are currently have construction near the hotel.”
 of 5 bubbles SLBN, 20 Dec 2016 | Read review
“Rooms on the wing above reception will have better views.”
 of 5 bubbles sahsameer, 16 Dec 2016 | Read review
“Rooms on the wast side is currently better as there is a huge construction going on,at the other side.”
 of 5 bubbles 1959Hennie, 15 Dec 2016 | Read review
“Suggest avoid rooms near the back where building works are happening”
 of 5 bubbles ItsAllOne, 4 Dec 2016 | Read review
5 of 5
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