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AVANI Windhoek Hotel & Casino

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AVANI Windhoek Hotel & Casino
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425 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Castletown, United Kingdom
Reviewed yesterday NEW

Excellent facilities and great location when doing business in Windhoek, very comfortable room and bed, good night's sleep assured, friendly staff, breakfast is very good but expensive, could increase daily wi-fi data allowance

Review collected in partnership with Minor Hotels
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Helpful?
Thank WA7098
Reviewed 4 days ago NEWvia mobile

So we went to the wellness center for a couples massage.in brief it was disclaimers all the way.First the bed was broken.the part where i put my face.so they had to put a towel😩.Then there was no place to hang our clothes save for one hanger on the door. The rest of our items were on the floor. The actual...

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Helpful?
Thank Musa C
Management response:

Dear Musa, The core of what we are striving towards is to offer the highest standards of service excellence. It is a core value that we aim to express from the cleaner throughout all management. Just you taking your time giving us feedback is something that we do not take for granted and as such may I express my appreciation....

Province of Buenos Aires, Argentina
Reviewed 1 week ago via mobile

Very well located, on the Main Street of Windhoek. Room was good with a nice view of mountains, museum and church. Breakfast was good but very disappointed with the dinner, not recommended even if you are starving. Serving buffet, if you are late, better not taking your time there, also grilling inside the restaurant, smelling really bad and smoke around...

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Helpful?
Thank fcolognese1973
Management response:

Dear Guest, Thank you for providing us with your valuable feedback during your stay at AVANI Windhoek Hotel and Casino. Please accept our apology for not meeting your expectation with regards to the dinner buffet experience. I would like to ask that you give me more feedback as I would like to investigate the issue. You may send me an...

Gaborone, Botswana
Reviewed 1 week ago

Overall it was a perfect stay. Staff are welcoming, the food is good and the rooms are also perfect, spacious and relaxing.i will very much recommend the hotel to my friends and family and will come back for my 15% welcome back discount.

Review collected in partnership with Minor Hotels
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Helpful?
Thank karabol2017
Management response:

Dear karabol2017, Thank you for taking your valuable time to review our hotel. Your comments and feedback are appreciated, we are glad that you have enjoyed your stay with us. We look forward to welcoming you back on your next visit. Sincerely, Management

Johannesburg, South Africa
Reviewed 2 weeks ago

Friendliest reception staff.Very helpful. Great service. Breakfast is a lovely spread. Beautiful rooms and excellent beds. Value for money . The hotel is centrally located and within walking distance to top restaurants.

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Helpful?
Thank nirupas2015
Management response:

Dear nirupas2015, Thank you for the review of Avani Windhoek Hotel and Casino in relation to your recent stay. Your feedback is greatly valued, as we strive to continually improve on our product and service levels. We are delighted to note that you have enjoyed our breakfast buffet and the comforts of our rooms. We hope you will choose to...

Windhoek, Namibia
Reviewed 3 weeks ago

Returned back with most expectations and Hotel lived to its promise. Great seafood buffet with Live Kalamari and fish grilling . Breakfast selection was awesome and service esp in front office was 7 star! never diappoints- Junia/Anna/samantha/Theresa and Phia a winning team. Absolute helpful and very professional. Rooms were super clean and great! will be back!!

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Helpful?
Thank OL-Leisure
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the review of Avani Windhoek Hotel and Casino. We value your patronage and hope to welcome you back soon to experience even more of our establishment as we keep innovating to elevate the guest experience. Kind Regards, Rudie Putter

Reviewed 3 weeks ago

Centrally located ideal for business and sight seeing in a city that offers so much. The Avani Windhoek provided me with great service, great amenities and friendly staff that made my stay memorable for all the right reasons.

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Helpful?
Thank Dr Mark M
Management response:

Dear Dr Mark M, We are glad to read your review, thank you for choosing AVANI Windhoek hotel and Casino. We believe in service excellence and are happy to read that you have received that. Thank you ones again for your review, we hope you will stay with us again on your next visit to Namibia. Sincerely, General Manager

Reviewed 3 weeks ago

Windhoek is such a small and friendly city and Avani is located smack in the middle of it. No matter where you are going you are close. The room I got was great (I had a 2 room suite) and I slept so well in the bed. The staff was very friendly and nice and service was more like you...

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Helpful?
Thank Fredrik H
Management response:

Dear Fredrick, We would like to thank you for taking your valuable time to review our hotel. It is great to hear that you have enjoyed your visit with us, and that you stayed at AVANI Windhoek hotel and Casino as your hotel of choice, as such making your trip to Namibia memorable. We wish you the best on any...

Pretoria, South Africa
Reviewed 3 weeks ago

I have stayed many times in Avani, Windhoek for business and pleasure- central in the main street within walking distance of shops and city attractions. I regard their breakfast buffet as the best in town (I have stayed in many hotels in Windhoek). Rooms are spacious with a view over Windhoek - from any room. Beds big and comfortable. I...

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Helpful?
Thank GustavGous
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Sir, Thanks for the great review of Avani Windhoek with regards to your recent stay. We value your patronage and your feedback and hope to welcome you back soon.

Harare, Zimbabwe
Reviewed 3 weeks ago

I stayed at The Avani Hotel, Windhoek, Namibia from 19 - 22 January, 2017, then the night of 24-25 January, 2017. I stayed initially in Room 1406, then the Suite, Room 1408 on the top floor in the 14th Floor just below the Roof top where there is the Conference Centre. Both rooms had a bird's eye view of Windhoek...

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Helpful?
Thank Elizabeth L
Management response:

Dear Elizabeth, Thanks for taking the time to review our Hotel, but also on our lovely city views. I am glad that you enjoyed your stay and look forward to your next visit to our beautiful city. Sincerely General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the hub of the city center. The newly re-branded AVANI Windhoek Hotel & Casino offers you a place to pursue both business and pleasure. All rooms are decorated to blend into their earthy surroundings and there's only one aspiration: to give you an unparalleled hospitality experience. So wherever you're coming from and wherever you're going, let the AVANI Windhoek Hotel & Casino in Windhoek be your first port of call. ... more   less 

Additional Information about AVANI Windhoek Hotel & Casino

Address: 129 Independent Ave, Windhoek 9000, Namibia (Formerly Kalahari Sands Hotel & Casino)
Region: Namibia > Khomas Region > Windhoek
Price Range: RM524 - RM1,120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AVANI Windhoek Hotel & Casino 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Kalahari Sands Hotel Windhoek
Kalahari Sands Hotel And Casino
Hotel Style:
#2 Spa Hotel in Windhoek
#2 Luxury Hotel in Windhoek
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Questions & Answers

Here's what travellers have asked, with answers from AVANI Windhoek Hotel & Casino staff and other travellers.
3 questions
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Questions? Get answers from AVANI Windhoek Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoyed the Namibian sunrise and sunsets - get a room with an East or West view.”
 of 5 bubbles , 2 Feb 2017 | Read review
“Higher up in the hotel: better view - east (or North) facing rooms have the best views of city architecture.”
 of 5 bubbles GustavGous, 2 Feb 2017 | Read review
“I had best views of Windhoek, Hilton Hotel and the Namibian Supreme Court.from 14th floor rooms facing East & S. East”
 of 5 bubbles elizabethlS146TE, 2 Feb 2017 | Read review
“Great place for Business..”
 of 5 bubbles augustusg2017, 13 Jan 2017 | Read review
“Same experience after all this years. so exciting”
 of 5 bubbles magdalenamm1956, 23 Nov 2016 | Read review
5 of 5