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AVANI Windhoek Hotel & Casino

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AVANI Windhoek Hotel & Casino
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446 Reviews from our TripAdvisor Community

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Showing 254: English reviews
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Luanda, Angola
Reviewed 1 week ago

Good hotel! Good service and a central location! Nice staff! Very pleasant to stay for a nice relaxing weekend with children!! I would just improve the entrance from the garage ! It's important for safety reasons

Review collected in partnership with Minor Hotels
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Helpful?
Thank isabelf506
Management response:

Dear Guest, Thank you for your pleasant review. It is a pleasure reading that you have enjoyed your stay. We could not agree with you more, the safety of our guests is very important, therefore we are busy changing the arrival experience. Thank you ones again for your feedback, it was a great reading it. We hope to welcome you...

Pretoria, South Africa
Reviewed 2 weeks ago via mobile

Visited Windhoek for a weekend. Convenient location. Walking distance to the main tourist attractions and there are some coffee shops and restaurants in the vicinity. Check-in probably took longer than it should have. Room was clean and comfortable. Buffet breakfast was very good. Had room service on one night which was also surprisingly tasty. Staff were generally pleasant.

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Helpful?
Thank SoloSouthAfrican
Management response:

Dear Christine K, Thank you for taking your valuable time to review our hotel. It is with great pleasure that we read your feedback, your comments help us improve on our product and service levels, as such we would like to guarantee you that we are working on improving our check in experience. We are glad that you have enjoyed...

Augusta, Georgia
Reviewed 2 weeks ago

The location is very central and there's plenty of restaurants and shops within walking distance but it's very odd having to go into a mall to enter the hotel. It gives it a very corporate feel. There is also construction going on next door and I asked whilst checking in if I should prepare myself for noise, they said there...

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Helpful?
Thank Undaunted_Courage
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the review posted and the detailed feedback on the post. We value the feedback and I am glad to report that we are in the advanced stages of planning for a project that will address the arrival experience as well as the elevator capacity issue. On the construction noise from across the street there is a...

Reviewed 2 weeks ago

Avani offers a comfortable stay in the center of Windhoek - walking distance to restaurants and the nearby craft market. The rooms are clean and spacious with all the normal hotel amenities expected. Breakfast is buffet and offers a good selection of food - from cold to hot breakfast, coffee, juice and more. If you want dinner, have a look...

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Helpful?
Thank Rya-Mari M
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the positive review of Avani Windhoek Hotel and Casino. We are delighted to note that you enjoyed your stay with us and hope to welcome you back soon, Kind Regards, Rudie Putter General Manager

Reviewed 3 weeks ago via mobile

It is a very clean and organized hotel. It is not expensive if you consider all services. People a very friendly, teh restaurant is good enough. The internet works very well and it is free if you are a host.

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Helpful?
Thank Marco Aurelio O
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the review posted on Avani Windhoek Hotel and Casino. I am delighted to see that you enjoyed your stay with us and hope to welcome you back in the near future, Warm Regards, Rudie Putter General Manager

Harderwijk, The Netherlands
Reviewed 4 weeks ago

Good rooms, good beds. But: if you have a swimming pool, please, the temparature of the water must be 'swimmable'. This was much to cold! And only one bar was open (in the casino). Not a very pretty place to sit. The noise of the casino and all the prostitutes which approaching you... not nice

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Helpful?
Thank Evert279
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the review of your recent stay. Please accept my apology for the cold pool. During our summer months the normal temperature of the pool is very pleasant but a early cold spell over the last two weeks did result in below average pool temperatures. Please accept my apology for the Oasis Bar not being available. As...

Cagliari, Italy
Reviewed 4 weeks ago

Average venue, though the proximity of the shopping centre helps and does not (we took 20' in the labirinth of the parking, climbing too many floors prior to reaching ours. Buffet in the restaurant was very average and with ups and downs. Rooms clean we cannot complain, but all in all we probably paid the good position in Windhoek downtown

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Helpful?
Thank Pietro B
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for taking the time to post a review on your recent stay. We highly value your feedback and actively use guest feedback to improve our service. On your observation on the parking I would like to point out that there are directional signs in the parking directing Avani guests to the 4th floor of the parking where...

Ridgecrest, California
Reviewed 4 weeks ago

Nice rooms, good views of town, great location right downtown. Casino, restaurant. Located in building with shopping center and other shops. Convenient. rooms large, well appointed, comfortable, convenient.

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Helpful?
Thank Janet W
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for the review posted on your recent stay at Avani Windhoek Hotel and Casino. I am delighted to note that you had a relaxed stay and enjoyed our hospitality. Thanks for staying with us and hope to welcome you back soon, Warm Regards, Rudie Putter General Manager

Hong Kong, China
Reviewed 19 March 2017 via mobile

The reception staff were very helpful and professional. The room was clean and I was pleasantly surprised at checkout to find breakfast package. I will definitely return. Breakfast buffet was excellent

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Helpful?
Thank Eddy05
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for taking the time to post a review on your recent stay at Avani Windhoek Hotel and Casino. We greatly value your feedback and I an delighted to note that you had a pleasant stay, we hope to welcome you back soon, Warm Regards, Rudie Putter General Mananger

Reviewed 19 March 2017

Hotel located in the mall, great food and great service, but thank you Hilya for welcoming us and booking us a game drive and yet help us check in. Food was plenty and good, rooms are fresh but Wi-Fi very slow and elevator sucks!!!!!

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Helpful?
Thank Marcell G
Rudie P, General Manager at AVANI Windhoek Hotel & Casino, responded to this review

Dear Guest, Thanks for taking the time to post a review on your recent stay with us, we greatly value your feedback and I do take note of your observations on the elevator and Wi-Fi. I am delighted that you enjoyed our hospitality and we hope to welcome you back soon, Warm Regards, Rudie Putter General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the hub of the city center. The newly re-branded AVANI Windhoek Hotel & Casino offers you a place to pursue both business and pleasure. All rooms are decorated to blend into their earthy surroundings and there's only one aspiration: to give you an unparalleled hospitality experience. So wherever you're coming from and wherever you're going, let the AVANI Windhoek Hotel & Casino in Windhoek be your first port of call. ... more   less 

Additional Information about AVANI Windhoek Hotel & Casino

Address: 129 Independent Ave, Windhoek 9000, Namibia (Formerly Kalahari Sands Hotel & Casino)
Region: Namibia > Khomas Region > Windhoek
Price Range: RM506 - RM1,444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AVANI Windhoek Hotel & Casino 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Kalahari Sands Hotel Windhoek
Kalahari Sands Hotel And Casino
Hotel Style:
#2 Luxury Hotel in Windhoek
#2 Spa Hotel in Windhoek
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Questions & Answers

Here's what travellers have asked, with answers from AVANI Windhoek Hotel & Casino staff and other travellers.
3 questions
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Questions? Get answers from AVANI Windhoek Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on top floor have a great view”
marcellg2017, 19 Mar 2017 | Read review
“Enjoyed the Namibian sunrise and sunsets - get a room with an East or West view.”
, 2 Feb 2017 | Read review
“Higher up in the hotel: better view - east (or North) facing rooms have the best views of city architecture.”
GustavGous, 2 Feb 2017 | Read review
“I had best views of Windhoek, Hilton Hotel and the Namibian Supreme Court.from 14th floor rooms facing East & S. East”
elizabethlS146TE, 2 Feb 2017 | Read review
“Great place for Business..”
augustusg2017, 13 Jan 2017 | Read review
5 of 5