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Standards of Mercure hotel, so no big surprise, a bit distant from city center but very nice view on pool and sea. Well sized room and diverse breakfast. Need some refurbishment as lifts, doors and light ( quite old stuff ). Polite staff.
The overall service is average. The food is good. There is a wide variety of choice for breakfast.
However, the room is too small with very small shower cabin.
There is free wifi everywhere in the hotel.
Exactly what you would expect from an Accor Mercure hotel - nothing to complain about and nothing to rave about. A big characterless concrete building but everything clean, well maintained and in working order. Room comfortable and plenty of hot water in the shower. The...More
Great week end above Saint Denis, got the feeling you will jump into the Indian Ocean. Stunning view.
Excellent dinner, on the terrace along the pool, nice service by Jean Louis and Jeffrey. Congrats to Jeffrey who is deaf and find a nice way to...More
We selected the hotel because it was a known international brand, amidst a selection of local hotels with mostly questionable TripAdvisor reviews.
The hotel is situated atop a hill with great, panoramic views.
It is difficult to locate without GPS assistance!
The building is old....More
Thank Phillip P
Response from MERCURECreolia, Directeur général at Mercure Creolia Saint-Denis La ReunionResponded 13 March 2017
Thank you very much for sharing your experience at the MERCURE Creolia. We are pleased to hear that you enjoyed the great panoramic view, the breakfast and the overall service. We take into consideration the feedback you gave us in order to improve...More