We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Manor Hotel

Expedia.comUS$127*
View Deal
#9 of 47 Hotels in Kigali
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$127*
US$127*
US$127*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
The Manor Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

160 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Manor Hotel
See the most recent reviews
Showing 153: English reviews
Reviewed 13 March 2017

Excellent experience for the price. Clean, spacious room with an excellent view. I have stayed at a few other upscale hotels in Kigali, and they usually charge 30-50% more for the same level of service. This made me a very happy customer. I particularly enjoyed the wide variety of top-notch food available in the hotel's three restaurants. I didn't use...

 Report
Helpful?
1Thank Luke J
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Tripadvisor Reviewer We all here at the Manor Hotel are so happy to see that you enjoyed your recent visit to our hotel and that you found the property and our services to your liking; it is also great to see that our lovely staff contributed by making your visit more enjoyable. Once again thank you very much for...

Colombo, Sri Lanka
Reviewed 5 March 2017

Room service and staff at the resturents are behave well and helpful.. Reception is help and organize the necessities. Rooms, bath room, and beds are clean. The location also great over looking the city view. Place is not noisy. Good for relaxation.

 Report
Helpful?
1Thank sam64ep
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Tripadvisor reviewer Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We all here at the hotel are extremely happy to see you lovely comments, we are also very pleased to hear that our staff made your...

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
2 helpful votes
Reviewed 26 February 2017 via mobile

The Manor I found was exquisite, a quiet surrounding, with lovely gardens. The management of the Manor were professional and ensured our stay was pleasant. Breakfast was fantastic in the garden with views overlooking Kigali city. The rooms were neat and very spacious and comfortable. Views form the room balcony simply breathtaking.

 Report
Helpful?
Thank A TripAdvisor Member
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Tripadvisor member Thank you so much for your appreciation of our hotel and surroundings. I will be sure to let the whole team know how much you enjoyed your stay. Looking forward to welcoming you back again soon Kind Regards Imran Alam The Manor Hotel

Nairobi, Kenya
Reviewed 25 February 2017

Great experience, home away from home, owners gave our stay a personal touch. Fantastic breakfast the chef made superb pancakes. The beds were huge and comfortable The views are stunningly beautiful, the swimming pool was pristine and the gardens immaculate.

Review collected in partnership with this hotel
 Report
Helpful?
Thank lisa_macharia
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Lisa Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We all here at the hotel are extremely happy to see you lovely comments, we are also very pleased to hear that our staff made your...

Menlo Park
Reviewed 24 February 2017

My stay was pleasant. The food was terrific and the staff was very welcoming and attentive to any matters that required assistance. The views are great from the pool and Indian restaurant as well. It is moderately priced also. Definitely a good value. I workout a lot and they have a HUGE gym will all free weights! Bonus!

Review collected in partnership with this hotel
 Report
Helpful?
Thank ruya70
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Ruya We all here at the Manor Hotel are so happy to see that you enjoyed your recent visit to our hotel and that you found the property and our services to your liking; it is also great to see that our lovely staff contributed by making your visit more enjoyable. Once again thank you very much for your...

Reviewed 23 February 2017 via mobile

Excellent stay ! Fabulous view from the front lawn. My room was clean and presentable. I found the owners gave very personal service and wanted to know how they could improve the hotel. I'd certainly stay here again.

 Report
Helpful?
Thank Matt W
Imran A, General Manager at The Manor Hotel, responded to this review

Thank you for your lovely comments and for choosing our hotel for your stay while in Kigali We all here at the property are extremely happy that you found the property to your liking and that you enjoyed your stay with us! Please feel free to contact us directly if there is anything else you want to add to your...

London
Reviewed 14 February 2017

A lovely hotel run by an English manager. Made us feel very welcome. Positive side: wifi worked and the pool was great with good service. Negative side: coffee took a while to be made at breakfast! Some nights there is live music on the lawn, we visited in October 2016.

 Report
Helpful?
Thank Dan797979
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Dan Thank you for taking time out to share your experience with the viewers of trip advisor. Thank you for your appreciation of the services and WIFI. With regards to breakfast with have undergone retraining our breakfast team and can assure you that on your next visit you will have piping hot coffee in minuites Kind Regards Imran Alam...

Manhattan Beach, California
Reviewed 12 February 2017

We arrived a bit late after traveling from Tanzania. Could not get air conditioning to work neither could the help. Terrible lighting in the bathroom. When we turned on the shower it sprayed out into the floor. Chinese dinner at the restaurant was quite good. Breakfast was just ok. Hotel seemed quite empty. Great view of the city from room...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Monique Pearl M
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Monique Thank you for taking the time to give your feedback. I'm sorry to hear the rooms were not up to the standard you have come to expect from us. May I kindly ask you to share more details about your stay with us so we could rectify relevant areas in order to ensure seamless future experience for all...

Kigali
Reviewed 2 February 2017

The hotel has a very nice view. The hotel is very clean and quiet. Very friendly staff Very good food in three different restaurants. The hotel has an excellent Gym in house. The hotel has a nice pool area.

Review collected in partnership with this hotel
 Report
Helpful?
Thank ralphb422
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Ralph Thank you so much for your comments following your recent visit to our hotel. Your comments helps us to improve our services and meet your needs and expectations. I was happy to see your overall positive scoring and comments! Please be assured that they will be shared with the entire team directly. Please feel free to contact us...

Waldshut-Tiengen, Germany
Reviewed 2 February 2017

Our room 307 was absolutely a Desaster. May be other are ok, not this one. We spend one night at the hotel. Just one bulb was working. Even after a goodnwhile the shower was still cold, really cold. Just one towel was there, electrical sockets were not properly installed, no Moskito protection at the windows. Door was not closing properly....

 Report
Helpful?
Thank Werner W
Imran A, General Manager at The Manor Hotel, responded to this review

Dear Werner W We would like to thank you for taking the time to advises of your recent stay at the manor hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I am sorry to hear that the rooms...

149 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (71)
Viewed
Dining (11)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (10)
Viewed
Pool/Beach Area (12)
Viewed
Bathroom (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (78)
Viewed
Hotel & Grounds (34)
Viewed
Room/Suite (14)
Viewed
Dining (10)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (9)
Viewed
Other (9)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Kigali hotels
4.2 km away
Hotel Des Mille Collines
4.7 km away
Kigali Serena Hotel
Kigali Serena Hotel
#1 of 47 in Kigali
697 reviews
3.9 km away
Heaven Restaurant & Boutique Hotel
Show Prices
Show Prices
Show Prices
2.9 km away
Five to Five Hotel
Five to Five Hotel
#14 of 47 in Kigali
115 reviews
2.5 km away
Radisson Blu Hotel & Convention Centre, Kigali
4.6 km away
Kigali Marriott Hotel
Kigali Marriott Hotel
#5 of 47 in Kigali
98 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sitting grandly in Kigali, within close proximity to Kigali's most exclusive addresses. A two minute walking distance from the golf club, five minutes drive from the Genocide Memorial Center and a ten minutes walk from Rwanda's newest landmark the Kigali Convention Center. At The Manor Hotel, the magnificent décor and the contemporary design of the lobby welcomes you to an experience to remember.. Our rooms are tastefully designed with an emphasis on comfort and style. Chic and contemporary, the bedrooms come complete with state of the art amenities including complimentary broadband and Wi-Fi, LCD TV with international and satellite channels, Air conditioned rooms, minibar, and room service. The Manor Hotel has three gourmet restaurants and a roof top Bar. Choose from mouth-watering Indian and Pakistani cuisine at Shere Sardar Restaurant or a quintessentially English tradition of afternoon tea at Marcos Restaurant & Lounge. Where you can find Italian and continental cuisine to choose from. If that is not enough to choose from why not try or famous Chinese cuisine at Silks restaurant The O'connells Bar and pub offers a selection of alcoholic and non-alcoholic drinks and appetisers in a stylish atmosphere. Home to a fitness centre, sauna, steam room, , swimming pool, and Spa at The Manor Hotel is a beautiful sanctuary of wellness and fitness, offering Hair cuts and hair treatments, facial, body treatments and massages by talented therapists. The Manor Hotel has two meetings and events rooms. The meeting and events rooms, one of Kigali luxury event spaces, is an ideal venue for a business meeting, private dinner, grand ceremony or wedding. Shere Sardar or Marcos is a perfect venue for a more intimate event. * Please note that the check-in time is 10:00am and check-out time is 11:00am. An early check in or late check out can be requested depending on availability. ... more   less 

Additional Information about The Manor Hotel

Address: Nyarutarama | 64 KG 552 ST, Kigali, Rwanda
Region: Rwanda > Kigali Province > Kigali
Price Range: RM511 - RM653 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manor Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, Hotels.com, Priceline, Cheap Tickets, Hotwire, Cancelon, Jovago.com and TripOnline SA so you can book your The Manor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Business Hotel in Kigali
#4 Spa Hotel in Kigali
#7 Luxury Hotel in Kigali
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Manor Hotel staff and other travellers.
3 questions
Ask a question
Anchorage, Alaska
2 months ago
San Francisco, California

See all questions (3)

Questions? Get answers from The Manor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are spacious and beautiful”
ensonm, 24 May 2017 | Read review
“Owsam View with good Food..”
1naveenb, 21 May 2017 | Read review
“all rooms are amazing ours was outstanding.”
bradnsammy16, 18 Mar 2017 | Read review
“Top floor has the best views”
trashm2017, 12 Mar 2017 | Read review
“request for city view side”
sam64ep, 4 Mar 2017 | Read review
5 of 5
Expedia.com
US$127* /night
View Deal
TravelocityUS$127
Booking.comUS$127
PricelineUS$127
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates