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Urban by CityBlue Kigali, Rwanda

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Traveller (23)
Room & Suite (21)
Dining (6)
Overview
  • Excellent29%
  • Very good33%
  • Average20%
  • Poor14%
  • Terrible4%
Travellers talk about
“nice desk”(2 reviews)
“huge room”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Reviews (103)
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29
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14
3
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LanguageEnglish
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28
29
19
14
3
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All reviewsrooftop restaurantnice deskhuge roomnice hotelhotel roomrooms are spaciousinternet connectionhot waterloungeindian
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1 - 5 of 93 reviews
Reviewed 1 week ago via mobile

As overnight stay to airport fine Hotel clean. Food ok and roof top bar With reasonably priced food and drink Tried to charge for prepaid airport transfer and had to get agent to intervene; even though he had confirmed twice with them

Thank bobcont
Reviewed 9 July 2018

The hotel was great - my room was spacious and clean and had a great space to relax in, The hotel food was also excellent - both the breakfast and i had supper there once which was also delicious (so many great veg options). The...More

Thank Carmel M
Reviewed 26 May 2018 via mobile

Good Hotel at the centre of town. All major offices are nearby. All good restaurants like Indian Chinese are also at a walking distance from the hotel. Rooms are good and spacious. Though property is old but well maintained and well kept. Service is good...More

Thank Snehal22
Reviewed 19 February 2018

This is a nice hotel in good location. It has large comfortable rooms with plenty of closet space, nice desk, good internet connection most of the time, and rooftop restaurant that is the best feature of the hotel. The restaurant provides nice views of the...More

Thank Glen W
Response from City_Blue_Hotel, Laura at Urban by CityBlue Kigali, RwandaResponded 28 February 2018

Dear Glen, Thank you for your kind words and the input on our facilities. We are sorry to hear that on some days your wash cloths and hand towels weren't proper restocked. We will pass this information on! Hope to welcome you back the next...More

Reviewed 10 February 2018

I had booked the hotel thru agoda.com for 2 nights. i checked in at 11.30pm and was not aware that they had 2 wings. when i told them i cannot use stairs as have been operated than i had no option but to pay $20...More

1  Thank YOGESH B
Response from City_Blue_Hotel, Customer Service at Urban by CityBlue Kigali, RwandaResponded 16 February 2018

Dear Yogesh, We take note of your review and will make sure to check the things stated in it. We at CityBlue take it very serious to provide the best possible service for our guests, it is unfortunate that you seemed to have had a...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Wheelchair Access
Business Centre with Internet Access
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$79 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Kigali
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$79 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Kigali
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (23)
Room & Suite (21)
Dining (6)
Questions & Answers
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Posting guidelines
Room Tips
"a room with a balcony"
Read review
"room 304 was noisy from the kitchen area located on the floor just above. also had a leak in the ceiling..."
Read review
"try to get a bigger room in the main building"
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"book the Club rooms that have been fully renovated"
Read review
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