We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Kigali Serena Hotel

    KN 3 Ave | P.O. Box 7469, Kigali, Rwanda
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$630
          US$285
          Great Deal
          US$290
          US$290
          Traveller (275)
          Room & Suite (83)
          Pool & Beach (30)
          Kigali Marriott Hotel
          109 reviews
          #4 of 47 hotels in Kigali
           
          Hotel Des Mille Collines
          692 reviews
          #8 of 47 hotels in Kigali
           
          Heaven Restaurant & Boutique Hotel
          173 reviews
          #3 of 47 hotels in Kigali
           
          Radisson Blu Hotel & Convention Centre, Kigali
          115 reviews
          #5 of 47 hotels in Kigali
           
          Overview
          • Excellent54%
          • Very good37%
          • Average7%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
          Kigali Marriott Hotel
          109 reviews
          #4 of 47 hotels in Kigali
           
          Hotel Des Mille Collines
          692 reviews
          #8 of 47 hotels in Kigali
           
          Heaven Restaurant & Boutique Hotel
          173 reviews
          #3 of 47 hotels in Kigali
           
          Radisson Blu Hotel & Convention Centre, Kigali
          115 reviews
          #5 of 47 hotels in Kigali
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          Show available rooms for Kigali Serena Hotel
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 14 partner sites to see rooms from US$285.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Kigali hotels with availability
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          {"BOOKING_FEATURES": ["ROOM_GRID_HSX_BACK_TO_CONTROL","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "b0a42d8e9d45499c9582309340e5c26a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":667720,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32646724],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":285,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"b0a42d8e9d45499c9582309340e5c26a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":630,"lowestMetaPrice":285,"additionalPartner":false,"highestMetaPriceDisplay":630,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":630,"lowestMetaPrice":285,"highestMetaPriceDisplay":630,"hotelName":"Kigali Serena Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImIwYTQyZDhlOWQ0NTQ5OWM5NTgyMzA5MzQwZTVjMjZhIiwiQUlLIjoiMGRkYmM1N2Y2NzYxNDNjNDlkNGRkY2I5NGQwNmYxYzgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$285", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79876976":"AgodaIB","109353063":"HotelsCom2IB","71620000":"IB_TravelClickDS_1F1TuYDN","32646724":"Expedia","79470747":"CheapTicketsEWS","66568623":"BookingCom","65768448":"Hotwire","78915865":"OrbitzEWS","53947449":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (703)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 657 reviews

          Reviewed 3 days ago

          Just completed a 3 country trip (Rwanda,D.R. Congo, and Uganda). This was our 10th African safari but we were anxious to add several new countries to our list and to see both kinds of gorillas. We book-ended the trip with the Serena. Our first and...More

          Thank Dale D
          Reviewed 1 week ago

          We just returned from our African Safari. After the Serengeti, etc., and before Rwanda, we spent one night here. It was a pleasant break from being in a bush camp. Mongolian buffet for dinner is wonderful. Fresh stir fry options; good buffet selections, etc., and...More

          Thank FloridaRetiredProf
          Reviewed 2 weeks ago via mobile

          Kigali in Rwanda was a very pleasant surprise for us. We had the impression that Rwanda was going to be dirty and unsafe. This could not have been further from the truth. Rwanda has a very checkered past with the terrible genocide that took place...More

          1  Thank Terry d
          Reviewed 2 weeks ago

          Very nice stay at Serena . Definitely upped up their game from the past. Nothing to fault on the room and staff on different level was very helpful and accommodating.As a regular traveller to Kigali I ll be back.More

          Thank Eric A
          Response from SerenaHotels, General Manager at Kigali Serena HotelResponded 2 days ago

          Dear Eric A, Thank you for taking time to share your experience. Kindly note that we were delighted to host you and are glad that you found our offer and service delivery to your satisfaction. We sincerely thank you for your loyalty, and look forward...More

          Reviewed 3 weeks ago via mobile

          We stayed at the Kigali Serena during a trekking/safari trip to Rwanda and Tanzania. So, we weren't really dressed for this beautiful hotel, but it's casual with very helpful staff. Our room was large, with a desk, a sitting area with a couch and chairs,...More

          Thank lous652
          Response from SerenaHotels, General Manager at Kigali Serena HotelResponded 2 days ago

          Dear lous652, We appreciate the time taken to share your wonderful review of our hotel following your recent stay with us. Our constant strive is to ensure that our guests' stay is both comfortable and memorable and your high rating will motivate us to continue...More

          Kigali Marriott Hotel
          109 reviews
          #4 of 47 hotels in Kigali
           
          Hotel Des Mille Collines
          692 reviews
          #8 of 47 hotels in Kigali
           
          Heaven Restaurant & Boutique Hotel
          173 reviews
          #3 of 47 hotels in Kigali
           
          Radisson Blu Hotel & Convention Centre, Kigali
          115 reviews
          #5 of 47 hotels in Kigali
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$289 - US$410 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Luxury Hotel in Kigali
          • #1 Business Hotel in Kigali
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 104
          • Reservation Options
          • TripAdvisor is proud to partner with TravelClick, Booking.com, Orbitz, Expedia, Jovago.com, Hotels.com, Travelocity, Hotwire, Agoda, TripOnline SA, Cancelon, getaroom.com, Priceline and HotelQuickly so you can book your Kigali Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Rwanda >
          • Kigali Province >
          • Kigali
          Add Photo Photos
          Traveller (275)
          Room & Suite (83)
          Pool & Beach (30)
          Dining (28)
          Hotel & Grounds (103)
          Bathroom (43)
          Nearby
          Eminence Hotel
          15 reviews
          .49 km away
           
          Park Inn by Radisson Kigali
          3 reviews
          .78 km away
           
          Hotel Des Mille Collines
          692 reviews
          .96 km away
           
          Kigali Marriott Hotel
          109 reviews
          .29 km away
           
          Nearby Restaurants
          Khana Khazana
          427 reviews
          1.06 km away
          Heaven Restaurant & Boutique Hotel
          708 reviews
          1.08 km away
          Bourbon Coffee Ltd -Rwanda
          462 reviews
          1.02 km away
          New Cactus
          154 reviews
          .28 km away
          Nearby Attractions
          Camp Kigali Memorial
          25 reviews
          .38 km away
          Avenue du Commerce
          28 reviews
          1.42 km away
          Kandt House Natural History Museum
          21 reviews
          1.15 km away
          Union Trade Center
          5 reviews
          .70 km away
          Questions & AnswersAsk a question
          marycjenks
          Do you have blow dryers? And converter/adaptors we can use?
          29 March 2017|
          Answer Show all 7 answers
          Response from Amrita J | Reviewed this property |
          Yes
          0
          Votes
          otienodavid
          What are your week night and weekend night rates?
          5 March 2017|
          Answer Show all 3 answers
          Response from SerenaHotels | Property representative |
          Dear Otieno David, Further to your query, we do have midweek and weekend rates however they vary based on occupancy levels. Please visit our website to view the latest rate offers.
          0
          Votes
          Temi A
          Hi I am visiting with my husband and baby. Would you be able to arrange airport pick up and a crib for us. Thank you.
          31 December 2016|
          Answer Show all 9 answers
          Response from SerenaHotels | Property representative |
          Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +250 788 184 500
          0
          Votes
          Room Tips
          "On our return, We asked for an upgrade, and got placed on the top floor overlooking the pool. Nice view and..."
          Read review
          "Not a vacation hôtel, more of a business hôtel."
          Read review
          "Ask for a room with a big balcony."
          Read review
          "Ask for a room facing the pool."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing