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It’s my first time in Rwanda, and this hotel was recommended to me, especially that I was attending a conference in the same hotel, and the recommendations were on point!
First of all, let me start with the service, it’s truest exceptional and is what...More
The Serena Kigali is the oldest 5star hotel in Kigali. Located in the leafy suburbs of Kiyovu, Serena offers you an alternative to home...the service, and rooms cannot be faulted.
I’ll always stay here.
This hotel is beautiful! Food was fantastic, rooms were beautiful, nice bottle of wine waiting for us in the room!! Staff was beyond friendly. I have to say that I fell in love with Rwanda! What a beautiful country with such strong and amazing people....More
I thoroughly enjoyed my three nights at Serena Hotel. The hotel is well kept and clean. It is a professional hotel, hosting business meetings, with great wi-fi everywhere and I could print documents. It is also a resort hotel with a great pool area, fitness...More
Lovely well appointed rooms, staff friendly enough. Breakfast very good but staff over eager to clear tables - ours was cleared while we were at the buffet, including removing my jacket from my chair!More
Response from SerenaHotels, General Manager at Kigali Serena HotelResponded 3 November 2017
Thank you for taking the time to share a review following your stay at Kigali Serena Hotel.
We are delighted that you enjoyed your stay and appreciate your compliments on our well appointed rooms, breakfast and friendly staff. We have noted your feedback...More