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Al Salam Rotana Hotel

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07/05/2017 08/05/2017
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Al Salam Rotana Hotel
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413 Reviews from our TripAdvisor Community

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Showing 344: English reviews
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Dubai, United Arab Emirates
Reviewed yesterday NEW

very clean rooms excellent food selection good location hospitality of the staff was average management discussions with hotel staff in public places is not acceptable charges are slightly over average very expensive mini bar

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Hatan Fadl Elsi... E
Cairo
Reviewed 3 days ago NEW

please give reasonable rate per night to encourage more people to book with your hotel and take good care of your bed sheets and pillows. Compare your rate with other similar hotels, like Hilton, Sheraton.

Review collected in partnership with Rotana Hotels
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Helpful?
1Thank hossams294
Frankfurt, Germany
Reviewed 3 days ago NEW

am a businessman and I traveled a lot and am living in Germany. my advice to your hotel to offer more services to compete with the international 5 stars you have to add more for the buffet and meals. the breakfast isn't suitable and all the times are same

Review collected in partnership with Rotana Hotels
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1Thank 290hussains
Khartoum, Sudan
Reviewed 3 days ago NEW

Me and my wife was very happy to spend a wonderful days with this hotel from the beginning everything was perfect and we loved that I wish you further progress and success.. thanks again and I wish to come back soon

Review collected in partnership with Rotana Hotels
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Helpful?
Thank alfadila2017
Nairobi, Kenya
Reviewed 5 days ago NEW

My stay at the Rotana was very pleasant. The hotel is very well designed and the rooms are nice and spacious. The gym is very good and the reastaurant is able to cater tyo various dietary needs. Staff very helpful and friendly.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Barbara-Anne K
Amman, Jordan
Reviewed 1 week ago

Very impressive hotel and very well managed facilities. Very consistent in dealing with its customer and very hospitable people. The hotel is clean, the food is great, the process is smooth. It was perfect comfortable stay!

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Mohamad K
Adnan D, General Manager at Al Salam Rotana Hotel, responded to this review

Dear Mr. Mohamad, Thank you for choosing Al Salam Rotana Hotel and for sharing your feedback on Trip Advisor. We are delighted that you mentioned that our Hotel is impressive, and that you liked our food, hotel cleanliness and overall you had enjoyed your stay at Al Salam Rotana Hotel. Thank you once again for your praise and your testimony...

Sarajevo, Bosnia and Herzegovina
Reviewed 2 weeks ago

Good new hotel, comfortable beds, good restaurant with wide choices, well equipped gym with both machines and free weights, friendly staff, good location not far from the airport and shops, recommended

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Helpful?
Thank babafly2017
Adnan D, General Manager at Al Salam Rotana Hotel, responded to this review

Dear Mr. Babafly, On behalf of our entire team, I would like to thank you for staying with us and taking the time to post your review on Tripadvisor. It was a great pleasure to read your review and I would like to thank you for your kind words and for recommending our Hotel. We look forward to welcoming you...

Brussels, Belgium
Reviewed 2 weeks ago via mobile

Spacious rooms, well maintained facilities and a great breakfast buffet! The best hotel in Khartoum! It is close to the airport as well, far enough from the main road not to hear too much traffic. Of course, rates are rather high

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Helpful?
Thank gtschulting
Adnan D, General Manager at Al Salam Rotana Hotel, responded to this review

Dear Mr. Gtschulting, Thank you for choosing Al Salam Rotana Hotel and for sharing your feedback on Trip Advisor. We are delighted to know that you enjoyed your stay with us, and that you liked our breakfast, rooms and facilities. We look forward to welcoming you again and assure you of our best attention and services at all times. Best...

Wells, United Kingdom
Reviewed 2 weeks ago

Very pleasant stay in Khartoum ,the hotel is an oasis ,a little bit of greenery around the good pool is ideal for relaxing at the end of the day. Great adequately equipped gym ,good friendly staff. The buffet every evening represents very good value excellent food ,superb salads varied styles daily.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Jeremy S
Adnan D, General Manager at Al Salam Rotana Hotel, responded to this review

Dear Mr. Jeremy, Thank you for choosing to stay with us and for taking the time to write your detailed comments on Trip Advisor regarding your experience. I am glad to read that you did enjoy your stay with us and my team was able to deliver the highest hospitality services and you have enjoyed the Al Nuba restaurant buffet....

Khartoum, Sudan
Reviewed 2 weeks ago

Please review the prices in the mini bar and also the food in side rooms because it is very expensive when you transfer it to sudanese pound , i think evey thing else is good and i feel very comfortable

Review collected in partnership with Rotana Hotels
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Helpful?
Thank elfatih76
Adnan D, General Manager at Al Salam Rotana Hotel, responded to this review

Dear Mr. Elfatih, Thank you for taking the time to write on Tripadvisor after your recent stay at Al Salam Rotana Hotel. It is our goal to maintain the highest standards of service to all our guests; we have also noted your comments & we will look into this matter accordingly. We look forward to welcoming you again and assure...

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Management photos: Courtesy of the property manager

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Room/Suite (11)
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Al Salam Rotana Hotel

Address: Africa Road, Khartoum, Sudan
Region: Sudan > Khartoum State > Khartoum
Hotel Class:5 star — Al Salam Rotana Hotel 5*
Number of rooms: 236
Also Known As:
Al Salam Rotana Khartoum
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Questions & Answers

Here's what travellers have asked, with answers from Al Salam Rotana Hotel staff and other travellers.
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Questions? Get answers from Al Salam Rotana Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a non smoking room. If not you might end up with nicotine stinch all over your clothes”
476ghassanc, 5 Apr 2017 | Read review
“Non-smoking, on the pool side of the building.”
jima816, 12 Dec 2016 | Read review
“Pool side view”
om282016, 20 Nov 2016 | Read review
“Non smoking rooms are far away from the elevators, so request for a room closer to the elevators to limit walking.”
Srini055, 14 Nov 2016 | Read review
“All rooms are well appointed”
gleno599, 2 Nov 2016 | Read review
5 of 5