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On arrival at the hotel, my colleague and I knew that we were in trouble. The reception staff were cold, bored and disinterested. At 1.15 am, guests would expect swift response (no queue and almost no arrivals expected. Our plan was to spend 5 nights...More
Stayed here for 3 nights and can not really recommend this hotel. To many problems occur during ones stay. There are some positive things about the hotel, the staff being the best asset. Really trying to help but when the hotel is so badly coordinated...More
I was in Uganda on business for 2 nights and stayed at the Imperial Royale. Here are my impressions of the hotel.
At check-in, the front desk staff were very friendly and helpful.
We had lunch at the hotel restaurant on the day we arrived....More
Quite soulless. At least 4 top floors are not used. It feels like a mausoleum with concrete features and monolithic structure with vacant space to float around in.
Feature Rating out of 10 Comment
Wifi – an essential at all hotels 2 Not worth trying...More
Horrible smell in the rooms. Poor reception and the air conditioning was not working. Reception has no clue services available and breakfast was terrible
In the bathroom the lights failed . Water in the bathroom is not proper in the shower.
US$142 - US$264 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#17 Luxury Hotel in Kampala
Non-Smoking Rooms ,
Number of rooms
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