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Lake Victoria Serena Golf Resort & Spa

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Traveller (225)
Room & Suite (56)
Dining (20)
Overview
  • Excellent37%
  • Very good42%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“lake victoria”(74 reviews)
“golf course”(39 reviews)
“dirt road”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
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Reviews (289)
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263 results
Traveller rating
98
105
35
17
8
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LanguageEnglish
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98
105
35
17
8
Show reviews that mention
All reviewslake victoriagolf coursedirt roadpro shopentebbe airportthe main hotelbusiness conferencerooms are beautifulgolf clubinternet connectivityconference facilitieslobby areaswimming poolrooms are bigtennis courtstilapiabeautiful resort
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1 - 5 of 263 reviews
Reviewed yesterday

Great booking team, event grounds, gym, service, and food. The marina is my favorite place to sit and enjoy a meal and the bar is open 24/ 7 by the poolside. I had my wedding here and 3 night stays for my honeymoon and we...More

Thank Ochwo N
Reviewed 3 days ago

An establishment that adds to Serena's allure. Excellent service, good accommodation, good dining and fantastic grounds, pillars that all the Serena resorts/hotels i have visited seem to be modeled on . This consistency leaves no room for doubt when it comes to the selection of...More

Thank Kiragu N
Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 2 days ago

Dear Kiragu N, Thank you for taking time to share this wonderful review! Your fantastic description of the Resort leaves nothing to imagination. We gladly appreciate rating us highly in regards to service, accommodation, dining, and a world class 9-hole golf course and for encouraging...More

Reviewed 1 week ago

We stayed at the Serena Golf Resort for two nights for a wedding. As other reviewers noted, there is a very rough, dirt road that you take to get to the grounds. The location on Lake Victoria is the best part about this place. The...More

Thank SummerTrips2
Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 1 week ago

Dear SummerTrips2, I sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and also sparing time to share your experiences with us. It is quite unfortunate that you had to go through a rough and dusty road to the...More

Reviewed 1 week ago via mobile

So, we have never stayed in the hotel but been twice for dinner. The hotel looks very impressive with a stunning golf course as well. Really beautiful outlook over Lake Victoria. Restaurant we visited was "Citadel" Really quiet, we went on a Saturday evening and...More

Thank Britishtraveller2
Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 1 week ago

Dear Britishtraveller2, First and foremost, I thank you for choosing to dine at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us. We have taken your feedback positively and promise to use it to provide excellent...More

Reviewed 1 week ago via mobile

We made reservations to have dinner down by the dock at the golf club. When we arrived it seemed that there was no one to even check that we had reservations. I assume none are needed. We sat outside with a lovely view of the...More

Thank Ingrid L
Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & SpaResponded 1 week ago

Dear Ingrid L, I most sincerely thank you for sparing your valuable time to share your experience and for giving us a detailed and constructive feedback. It is indeed regretful that we were not able to meet your expectations even after making reservations with us....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$179 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Kampala
#4 Spa Hotel in Kampala
#5 Luxury Hotel in Kampala
#7 Business Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$179 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Kampala
#4 Spa Hotel in Kampala
#5 Luxury Hotel in Kampala
#7 Business Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (225)
Room & Suite (56)
Dining (20)
Pool & Beach (11)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Ben K
29 December 2016|
Answer
Response from Safariafficionado | Reviewed this property |
Guests staying at the resort have the use of the pool and gym for free. Spa treatments are charged according to what guests require. The golf course charges reduced green fees for guests. Specific prices are available from... More
0
Votes
Ben K
29 December 2016|
AnswerShow all 3 answers
Response from SerenaHotels | Property representative |
On weekdays, a day pass for swimming for adults is at UGX 30,000 while children UGX 20,000. Weekends adults pay UGX 40,000 and children the same. These payments include accessing the gym, aerobics, steam and sauna.
1
Vote
max110
11 February 2016|
AnswerShow all 2 answers
Response from Nelly K | Reviewed this property |
A meal will be between 20 dollars and 65 dollars, depending on what you pick. Drinks range between 4 and 7, for non-alcoholic, didn't try the alcoholic ones.
0
Votes
Room Tips
"Always book ahead of arrival and always give your preferences"
Read review
"all rooms are great"
Read review
"I stayed in a suite, it was beautiful, I can't think of why a room anywhere wouldn't be good."
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"I believe all rooms are good"
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