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Grand Global Hotel

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18 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Enschede, The Netherlands
Reviewed 4 weeks ago

We booked this hotel due to its location: we organized/participated on a short course at the Makerere University, just across the street, and this hotel seemed to be a good choice. This is a simple hotel (not a luxury hotel, as they define themselves on their web page), with a reasonable restaurant. My first impression was very positive, they even...

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Thank Zoltán V
The Hague, The Netherlands
Reviewed 24 July 2016

We stayed here as we had a meeting in Makerere University next door. The hotel is very convenient for that location and it is cheap. Apart from the food and beverage manager who didn't seem to have a clue the staff was very helpful and the airport pickups and other transport worked very well without problems. The rooms were all...

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Thank Nossim
Elliston, Newfoundland, Canada
Reviewed 18 May 2016

My time at the Grand Global was exceptional!! Peter and the staff there were incredible. Wonderful room and so clean. No bugs at all. Not enough room to put in all the wonderful things the hotel. The food was great. The service was beyond awesome. The staff went out of their way to make each day memorable. See you again...

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1Thank Betty G
Reviewed 7 March 2016 via mobile

We stayed here twice, the first time the bed was far too soft and wasn't comfortable, the second time we first got put in a room which had a broken air conditioning unit so they moved us into another room which although smaller was actually far more comfortable. The mattress was great in the last room so they do vary!...

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2Thank gltraveller32
A TripAdvisor Member
Level Contributor
3 reviews
3 helpful votes
Reviewed 12 December 2015 via mobile

I stayed here for 18 days. The entire staff is nice from the front to the food to the bar .. However they have very horrible beds. For an entire week I asked and complained about my bed but know one changed it. For $35 - $45 a day spent on accommodation only I hope for better rest.

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1Thank A TripAdvisor Member
Pietermaritzburg
Reviewed 24 November 2015

I had 8 nights here. The hotel is conveniently situated near to Makerere University but as a base from which to work it's terrible. The rooms have uncomfortable little desks and chairs, very variable WiFi, and no facility for making tea or coffee. Worst of all, especially on weekends, there are rowdy festivities (graduation celebrations, wedding reception, corporate parties). Election...

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1Thank Ken H
Abbotsford, Canada
Reviewed 18 November 2015

Stayed here in July with a group of 20 travelers from Canada Every room was a bit different but they were all quite spacious. Noisy on the weekends due to the 24 hour Church services taking place nearby Friendly staff Rooms could be cleaner for sure!

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Thank Amanda R
Cape Town, South Africa
Reviewed 5 September 2015

I recently spent 2 nights at the Grand Global Hotel in Kamapala. Overall, the staff were very friendly and helpful. My allocated room was neat and clean. The hotel is under construction in some parts so expect a bit of building noise. Nonetheless, the overall experience was satisfactory. The hotel is located very close to Makerere University and is ideally...

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1Thank SGStuart
Emmy B, Owner at Grand Global Hotel, responded to this review

Dear Esteemed guest Thank you very much for your kind words and for choosing to stay at the Grand Global Hotel. We regret the construction related disturbance. This renovation will be completed by end of September. Management is implementing all measures to minimize the disturbance. Thanks again for finding time to provide the valuable feedback. We shall be pleased to...

Abbotsford
Reviewed 30 July 2015 via mobile

We stayed at this hotel for about a week. It was decent for the price. The staff was all very friendly and did there best to accommodate our needs as we were in a large group. It can be a bit loud at times because of its busier location. Everything was clean and working a/c and Wifi was a plus....

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Thank Momto2monkeys
Nairobi, Kenya
Reviewed 24 July 2015

Kikoni is not your typical space to put up a large hotel like the Grand Global. But there you have it, they did. The road to the hotel will not impress you. The buffet meals are good. The 40USD rooms not. Why they insist on carpeting the rooms in this climate - is a mystery to me. The carpet is...

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Thank Maflosah
Emmy B, Owner at Grand Global Hotel, responded to this review

Dear Maflosah First and foremost, on behalf of the hotel management, I would like to wholeheartedly thank you for choosing to stay with us while in Uganda. I regret aspects of your stay that did not meet your expectation. Allow me to thank you for finding time to give us a feedback and share with us your opinion on areas...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
Official Description (provided by the hotel)
Our mission is to redefine the hospitality industry so that The Grand Global Hotel remains a symbol of excellence providing practical solutions to diverse accommodation needs. Around Kampala, the Hotel offers the most diverse and fairly priced accommodation options. Ideal for: budget travellers; long term stay with self-catering; conferences, parties. Our luxurious facilities, personalized service and experienced staff guarantee guests a blissful stay. Generous discounts offered depending on duration of stay/number of people. ... more   less 

Additional Information about Grand Global Hotel

Address: Plot 801 Sir Apollo Kagwa Road, Makerere, Kampala 28951, Uganda
Region: Uganda > Central Region > Kampala
Price Range: RM196 - RM304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Global Hotel 3.5*
Number of rooms: 50
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Grand Global Hotel staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No garden side if you do not enjoy weekend music. No main entrance side, if you are not interested in the chanting of the congregation.”
 of 5 bubbles zolt_nv, 4 Nov 2016 | Read review
“My room had a walk in shower rather than a bath which was pleasant as I have a mobility problem. On the 3d floor however without elevator.”
 of 5 bubbles Nossim, 24 Jul 2016 | Read review
“Rooms on the west side are seriously noisy”
 of 5 bubbles KenH82, 23 Nov 2015 | Read review
“All rooms are quiet and clean.”
 of 5 bubbles yogibernd, 26 Feb 2015 | Read review
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