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Kampala Serena Hotel

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Traveller (376)
Room & Suite (132)
Dining (52)
Overview
Kintu Road, Kampala 256 Uganda See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (751)
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Traveller rating
479
188
18
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6
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LanguageEnglish
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All reviews lakes restaurant leading hotels of the world the pearl five star hotel beautiful hotel east africa main gate business trip business center beautiful grounds room service busy city airport transfer breakfast buffet an oasis main restaurant rooms are spacious
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1 - 5 of 704 reviews
Reviewed 1 week ago

As usual, I'm staying at Serena Kampala. Very nice design (African style). Good restaurants. Staff is professional. Rooms are nice, modern, comfortable. The hotel has all services you can look for (gym, pool, airport private shuttle....).

Thank Arno75116
Reviewed 2 weeks ago via mobile

I was recently privileged to stay at this hotel, which is probably regarded as Uganda’s premier hotel. This is my third or forth stay here, and as always the service was first class. I also used the Spa on this occasion and found the service...More

Thank markrN2950QP
Reviewed 4 weeks ago

The serene environment at the hotel just gives a conducive space to the visitor for a total mind relaxation so as to concentrate on the purpose of your visitation. The services too are really good!!!!More

Thank TraverseAfricaTours
Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 3 weeks ago

Dear TraverseAfricaTours, Thank you for taking time to review our property and services. I am very delighted to hear that your overall experience was excellent and that you found our Hotel an Oasis from the bustling city. Management will be sure to share your encouraging...More

Reviewed 10 October 2018

Hotel was built in the late "naughties" (started 2006). Breathing all African culture and style. Hotel rooms are correct and bear all amenities of a 5 star hotel. I have never ever seen such a well equipped gym in any hotel I have previously visited....More

Thank AntonV432
Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 3 weeks ago

Dear AntonV432, Wow, what an amazing and detailed review. Thank you very much for sharing these wonderful experiences with the travel community. We are indeed very privileged to have such a prime location, positioning our Hotel as an Oasis from the bustling Kampala City. And...More

Reviewed 7 October 2018

I stayed at this hotel for six nights on a business trip. This a indeed a star hotel in every sense. The hotel is nested in a beautiful green garden which is well maintained. Check in was quite swift with no hustles at all. My...More

Thank Caspian C
Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 3 weeks ago

Dear Caspian C, Thank you very much for sharing this wonderful feedback, we are very delighted to hear that your overall experience was excellent and you found our Hotel an Oasis in the middle of a bustling topical city. I will share this wonderful feedback...More

View more reviews
About
Description
An inspirational blend of 5-star polish and pan-African panache, this world-class hotel will showcase the cream of Ugandan culture while delivering the ultimate in personalized service, international More cuisine, social style and business reliability.Drawing its architectural inspiration from the abundance of Uganda's lakes and rivers, the hotel has been created around a central water theme, which manifests itself both in the extensive water gardens and in the hand-carved panels and shimmering mosaics with which it is decorated. The hotel has free wireless internet as well as international cuisine spiced up with an African cuisine served up at the stunning gourmet fine-dining restaurant, The Pearl of Africa Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
152
Price range
US$277 - US$489 (Based on Average Rates for a Standard Room)
Location
Uganda > Central Region > Kampala
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
152
Price range
US$277 - US$489 (Based on Average Rates for a Standard Room)
Location
Uganda > Central Region > Kampala
Photos
Traveller (376)
Room & Suite (132)
Dining (52)
Pool & Beach (26)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
temiville
31 December 2016|
AnswerShow all 5 answers
Response from SerenaHotels | Property representative |
Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
0
Votes
Amy0202
22 December 2015|
AnswerShow all 5 answers
Response from Ajei2000 | Reviewed this property |
I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
0
Votes
Room Tips
"There is a new extension = more modern rooms"
Arno75116
1 week ago
Read review
"Enjoy the garden"
hle2018
22 Sep 2018
Read review
"My recommendation will always be upper rooms with garden view"
Ajei2000
8 Aug 2018
Read review
"my room on the 6th floor was quiet and with a good view over the city."
Juanvv_13
26 Jul 2018
Read review
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