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Kampala Serena Hotel

689 reviews
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Traveller (318)
Room & Suite (119)
Dining (43)
Overview
  • Excellent70%
  • Very good26%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (689)Write a Review
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All reviewslakes restaurantleading hotels of the worldthe pearlbeautiful hotelfive star hoteleast africamain gatebusiness tripbusiness centerbusy cityairport transferexcellent facilitiesspacious roomsan oasisthe food is greatmain restaurantbeautiful grounds
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1 - 5 of 647 reviews
Reviewed 4 days ago via mobile

The hotel offers rich stone design, very good staff service and food. Outdoor Park and pools are inviting also the strongest workaholic to relax. Pretty rich breakfast, not stunning. Carefully plan any early check in as you could be asked to pay a second day...More

Thank stefano s
Reviewed 1 week ago

Lovely hotel, nice rooms, good sized balcony, great restaurants and service. The only negative I left with was the fact that my camera went missing during our stay (and it was in the room the whole time - I had used it on a gorilla...More

Thank Marie B
Reviewed 2 weeks ago

Excellent choice, attentive service, large and comfortable rooms, good location, clean. Nothing spectacular, but delivers a good business room with all necessary amenities. Good breakfast. No surprises.

Thank Gazap0
Reviewed 2 weeks ago

The best hotel in Uganda with excellent accommodation facilities, bar and restaurant. Located in the heart of Kampala city, the Kampala Serena hotel is one of most accessible hotels in Kampala city attracting both local and foreign guests.

Thank Abaasa B
Reviewed 2 weeks ago

Due to flight complications, I had a free day to spend at the majestic Kampala Serena Hotel. I love the authentic African decor of this hotel. The service leaves one feeling like a queen. I manged to squeeze a quick massage at Maisha and it...More

Thank Samantha M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$270 - US$498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kampala
#2 Luxury Hotel in Kampala
#2 Romantic Hotel in Kampala
#2 Spa Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$270 - US$498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kampala
#2 Luxury Hotel in Kampala
#2 Romantic Hotel in Kampala
#2 Spa Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (318)
Room & Suite (119)
Dining (43)
Pool & Beach (25)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Temi A
31 December 2016|
AnswerShow all 5 answers
Response from SerenaHotels | Property representative |
Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
0
Votes
Amy0202
22 December 2015|
AnswerShow all 5 answers
Response from Ajei2000 | Reviewed this property |
I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
0
Votes
Room Tips
"Some rooms look out over the pool area which might be quieter (we faced a busy street - and was quiet - but..."
Read review
"All rooms have great city views"
Read review
"After you get back to your hotel room always check that your sliding glass door is locked properly."
Read review
"Always upper floors, always garden view - you can't go wrong with that choice!"
Read review
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