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01/10/2017 02/10/2017
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    Kampala Serena Hotel

    P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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    01/10/2017 02/10/2017
    US$359
    US$302
    SAVE US$57
    US$322
    US$322
    Traveller (278)
    Room & Suite (90)
    Dining (28)
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    Overview
    • Excellent70%
    • Very good26%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “pillow menu” (9 reviews)
    “the pearl” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Dolphin Suites
    74 reviews
    #20 of 103 hotels in Kampala
     
    Speke Resort and Conference Centre
    541 reviews
    #3 of 103 hotels in Kampala
     
    Protea Hotel by Marriott Kampala
    244 reviews
    #12 of 103 hotels in Kampala
     
    Urban by CityBlue Kampala, Uganda
    110 reviews
    #14 of 103 hotels in Kampala
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (660)
    There are newer reviews for Kampala Serena Hotel
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    11 - 15 of 620 reviews

    Reviewed 9 August 2017

    I have been visiting Kampala regularly and always stay at Kampala Serena , which is the best hotel property in Kampala and service is one of the best . The staff are courteous and the quality of rooms is A1More

    Thank Pratul S
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 10 August 2017

    Dear Pratul S, Thank you very much for taking the time to share this wonderful review of our property and service but most importantly for making the Kampala Serena Hotel your second home during your visits to Kampala. I will be sure to share your...More

    Reviewed 4 August 2017

    Serena chain of hotels pride itself in quality of service, good food and comfortable beds. The rooms are sizeable and comes with shower, separate from bath tab, TV with satellite channels, pay per view in room movies, tea/coffee making facilities. It has a gym, a...More

    Thank Ajei2000
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 7 August 2017

    Dear Jerim O, Thank you very much for always choosing the Kampala Serena Hotel as your preferred place of residence during your visits to Uganda but most importantly for sparing valuable time to share such a glowing review of our property, staff and their exceptional...More

    Reviewed 1 August 2017

    This hotel is great in so many ways. The restaurant food is amazing, the rooms are great, the service is superb and most importantly it really feels warm and welcoming. Excellent hotel for business and leisure.More

    Thank Andrew G
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 10 August 2017

    Dear Andrew G, We are very delighted and honored to have exceeded your expectations in so many ways making your stay with us remarkable. Thank you for sharing this amazing review. Providing our guests with the best possible Serena hospitality and service has always been...More

    Reviewed 28 July 2017

    Kampala Serena is quite expansive hence a great venue for business events - launches , dinners. Staff are warm , welcoming and helpful. Food is excellent. Great choice if looking for luxury and African hospitality.More

    Thank Christine M
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 10 August 2017

    Dear Christine M, We sincerely appreciate your amazing review of the Kampala Serena Hotel and delighted to hear that you enjoyed your stay with us. Yes the Hotel was truly designed to offer our guest with the best in dining, accommodation and meeting spaces and...More

    Reviewed 24 July 2017 via mobile

    Had a wonderful weekend stay at the hotel. The staff were friendly especially Joseph and Prozzy (check-in) who upgraded our room and allowed us a late check out as our flight was late at night and Prozzy of lake restaurant who was very resourceful. The...More

    Thank monica m
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 4 weeks ago

    Dear Monica M, We are very delighted to hear that the Kampala Serena Hotel feels very much like a second home to you, thank you so much your support and great trust in our product and services. I am also very delighted to hear that...More

    Dolphin Suites
    74 reviews
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    244 reviews
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    Urban by CityBlue Kampala, Uganda
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$300 - US$482 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kampala
    • #2 Romantic Hotel in Kampala
    • #7 Spa Hotel in Kampala
    • #8 Luxury Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Agoda, Hotels.com, Travelocity, Priceline, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
    Add Photo Photos
    Traveller (278)
    Room & Suite (90)
    Dining (28)
    Pool & Beach (23)
    Hotel & Grounds (170)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Nearby
    Protea Hotel by Marriott Kampala
    244 reviews
    1.10 km away
     
    Speke Resort and Conference Centre
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    .75 km away
     
    Urban by CityBlue Kampala, Uganda
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    1.46 km away
     
    Dolphin Suites
    74 reviews
    3.70 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Temi A
    31 December 2016|
    AnswerShow all 5 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
    0
    Votes
    Amy0202
    22 December 2015|
    AnswerShow all 5 answers
    Response from Ajei2000 | Reviewed this property |
    I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
    0
    Votes
    Room Tips
    "I prefer upper floor rooms with garden view."
    Read review
    "All rooms are overlooking the pool and have a view of the city."
    Read review
    "Get the executive rooms with the pool view"
    Read review
    "pls. avoid this hotel"
    Read review
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