We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/10/2017 30/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Kampala Serena Hotel

    P. O. Box 7814, Kintu Road, Kampala 256, Uganda
    Lowest prices for your stay
    29 Oct 30 Oct
     3 people are viewing this hotel
    SAVE US$37
    Traveller (278)
    Room & Suite (90)
    Dining (28)
    • Excellent70%
    • Very good26%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “pillow menu” (9 reviews)
    “the pearl” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    29 Oct30 Oct
    1 room, 2 adults, 0 children
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    View all 23 deals
    Write a Review
    Reviews (663)
    There are newer reviews for Kampala Serena Hotel
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    • More languages

    191 - 195 of 623 reviews

    Reviewed 26 January 2016

    Hotel transfer from Entebee was on point. Check in was painless and i got an upgrade! Beautiful room with an excellent view of the Kampala City Skyline! The food was amazing and so was the service. I definitely would recommend this hotel as this was...More

    Thank Martin M
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 27 January 2016

    Thank you very much for finding time to share this great feedback about your recent stay and we are very delighted to hear that we exceeded your expectations. I surely will share your positive recognition with the staff because it goes a long way in...More

    Reviewed 25 January 2016

    Spent a night and a day here.The hotel is 5 star and is situated on spacious grounds with excellent ambience.Check in was swift albeit no welcome drink.Food excellent with variety.It was buffet for breakfast,lunch and dinner with an option of a la carte. I was...More

    1  Thank Munir T
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 27 January 2016

    We appreciate the time you took to share this amazing review and detailed feedback with regards to your recent visit to the Kampala Serena Hotel and are all very delighted to hear that you found our property as well as the service impeccable. I will...More

    Reviewed 6 January 2016

    Peaceful, clean and comfortable hotel. Great staff, very helpful and always smiling. The food was superb and so was the service.Compared with my previous stay at lake victoria serena,i found kampala serena to be the the better option.

    Thank Robert K
    Reviewed 6 January 2016 via mobile

    Fantastic food in impressive surrendings for only 75.000ugs. Very friendly staff and so much different food and fantastic desserts and cases so we need to come back to try some more. Maybe we also next time will enjoy live orcestra Music

    Thank Litta A
    Reviewed 1 January 2016

    This is a true five star resort in the middle of Kampala and we loved it. We attended the New Year celebration. Great music, superb service, amazing food choice and tastes, many families with well behaved children. Each guest was greeted with a little present....More

    Thank TravelF0rW0rkAndFun
    The Mackinnon Suites
    39 reviews
    #36 of 104 hotels in Kampala
    Speke Resort and Conference Centre
    550 reviews
    #3 of 104 hotels in Kampala
    Mosa Court Suites
    70 reviews
    #29 of 104 hotels in Kampala
    Protea Hotel by Marriott Kampala
    246 reviews
    #15 of 104 hotels in Kampala
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Price range
    • US$220 - US$506 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kampala
    • #2 Luxury Hotel in Kampala
    • #2 Romantic Hotel in Kampala
    • #2 Spa Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, Priceline, Agoda, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
    Add Photo Photos
    Traveller (278)
    Room & Suite (90)
    Dining (28)
    Pool & Beach (23)
    Hotel & Grounds (170)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Protea Hotel by Marriott Kampala
    246 reviews
    1.10 km away
    Speke Resort and Conference Centre
    550 reviews
    .75 km away
    Mosa Court Suites
    70 reviews
    .31 km away
    The Mackinnon Suites
    39 reviews
    .31 km away
    Nearby Restaurants
    Yujo Izakaya
    242 reviews
    .45 km away
    The Lakes Restaurant
    47 reviews
    .06 km away
    Cafe Pap
    105 reviews
    .58 km away
    Masala Chaat House
    51 reviews
    .56 km away
    Nearby Attractions
    Independence Monument
    85 reviews
    .66 km away
    Gorilla Bookings
    11 reviews
    1.17 km away
    Mayfair Casino & Club
    17 reviews
    1.15 km away
    Kampala Walking Tours
    285 reviews
    1.24 km away
    Ask a question
    Questions & Answers
    Temi A
    31 December 2016|
    AnswerShow all 5 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
    22 December 2015|
    AnswerShow all 5 answers
    Response from Ajei2000 | Reviewed this property |
    I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
    Room Tips
    "I prefer upper floor rooms with garden view."
    Read review
    "All rooms are overlooking the pool and have a view of the city."
    Read review
    "Get the executive rooms with the pool view"
    Read review
    "pls. avoid this hotel"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing