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09/07/2017 10/07/2017
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    Best Western Plus Lusaka Grand Hotel

    Great East Road, Plot 8018A | Thorn Park, Lusaka 10100, Zambia
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$74
          US$105
          US$74
          Traveller (82)
          Room & Suite (33)
          Pool & Beach (7)
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          Overview
          • Excellent39%
          • Very good36%
          • Average15%
          • Poor7%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          Babysitting
          4.0 Star Hotel
          All hotel details
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          InterContinental Lusaka
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (181)
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          1 - 5 of 169 reviews

          Reviewed 5 days ago

          We stayed again at the Best Western last week and we are seeing great improvements. This hotel is transforming as time goes by with facade changes and amenity improvements. It is still the best value for money hotel in Lusaka with other 4/5 star hotels...More

          Thank Thirstie
          Response from Michael H, General Manager at Best Western Plus Lusaka Grand HotelResponded 4 days ago

          Dear Thristie, Thank you so much for your kind comments they are greatly appreciated. I will be sure to share them with the staff. We all look forward to welcoming you back to the hotel soon. Kind Regards Michael

          Reviewed 1 week ago

          The hotel offers you value for money. The staff are friendly enough although they may take time to respond to a request. Ask for a room facing away from the main road if you are a light sleeper like me. Get enough internet vouchers when...More

          Review collected in partnership with Best Western
          Thank archiechep
          Response from Michael H, General Manager at Best Western Plus Lusaka Grand HotelResponded 6 days ago

          Dear Archichep, Thank you so much for taking the time to to give us your feedback. All guest comments are looked into. The Internet vouchers are valid for your entire stay and can be used again if logged out. This will now be explained to...More

          Reviewed 1 week ago

          At first this looked to be a good place. But I was rather disappointed. When you shower, the whole bathroom is flooded. The bed was very hard and uncomfortable. The phone in the room was not working. The TV connection was terrible at its best....More

          Thank Jakes N
          Response from Michael H, General Manager at Best Western Plus Lusaka Grand HotelResponded 1 week ago

          Dear Jakes, Thank you for taking the time to review the hotel it is greatly appreciated. Your feedback has been taken seriously and we will make every effort to improve our guest experience. We would be very grateful to welcome you back to the hotel...More

          Reviewed 2 weeks ago

          The rooms where dirty, the act made a hell of a noise and all instructions are in Chinese, the breakfast where slow to come from the grilled and really tasteless and bland food. The bedroom lights are not clearly marked how to switch them on...More

          Review collected in partnership with Best Western
          Thank richardwJ6871LC
          Response from Michael H, General Manager at Best Western Plus Lusaka Grand HotelResponded 2 weeks ago

          Dear Sir, I am very surprised by the comments you have made about our hotel on different platforms as they do not reflect the experience that other guests have at this hotel. Although it feels a bit unfair I apologies for the inconvenienced caused to...More

          Reviewed 4 weeks ago

          It is the second time that I used the Best Western (I avoid the term "Grand Hotel", because the hotel has nothing to do with this) -- only because a reservation had been made without my knowledge. I wouldn't have booked it, because the first...More

          Thank York L
          Response from Michael H, General Manager at Best Western Plus Lusaka Grand HotelResponded 1 week ago

          Dear York, Thank you for taking the time to review the hotel, all guest feedback is taken seriously as we try to improve our hotel. We offer high speed internet at the hotel, and have know serviced all our door locks. I do apologies for...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Shuttle Bus Service
          • Multilingual Staff
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$74 - US$153 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Best Value Hotel in Lusaka
          • #6 Luxury Hotel in Lusaka
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Smoking rooms available
          • Number of rooms
          • 92
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, TripOnline SA, Cancelon, Cheap Tickets, Travelocity, Priceline, Agoda and HotelQuickly so you can book your Best Western Plus Lusaka Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Zambia >
          • Lusaka Province >
          • Lusaka
          Add Photo Photos
          Traveller (82)
          Room & Suite (33)
          Pool & Beach (7)
          Dining (5)
          Hotel & Grounds (48)
          Bathroom (7)
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Shamma J
          hi just posted a query on charges and service of transport from the airport .I also want to know your check in and check out times.
          16 June 2016|
          Answer
          Response from Michael H | Property representative |
          Airport transfer is US$30 per trip. Check-in at 14h00, Check out at 11H00
          0
          Votes
          Shamma J
          do you do airport transfers and are they available at certain times as we will be arriving at 0030hrs Can you please advise on the charge for the transport from the airport t the hotel. Thank you
          16 June 2016|
          Answer
          Response from Michael H | Property representative |
          Airport transfer is US$ 30 each way. Please book directly with hotel.
          0
          Votes
          Manndw
          Can tours be arranged fro your hotel for the Lower Zambezi National Park?
          11 June 2016|
          Answer
          Response from Michael H | Property representative |
          Yes they can be booked at our Concierge Desk at reception.
          0
          Votes
          Room Tips
          "Upgrade to a suite for extra roominess."
          Read review
          "If you want a good room don't choose tgis hotel"
          Read review
          "Good views centrally located and close from Airport approx 30-45 minutes drive"
          Read review
          "Rooms facing the pool have a better view, and of course higher rooms experience less noise!"
          Read review
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