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Shangri-La Hotel Kathmandu

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Traveller (275)
Room & Suite (51)
Dining (22)
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Overview
  • Excellent19%
  • Very good48%
  • Average21%
  • Poor8%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (516)
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98
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22
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11 - 15 of 438 reviews
Reviewed 6 March 2018 via mobile

We didn't stay here only went to have a nice dinner. The service level was sub par at best compared to their other hotels- with only the hostess seaming to care about customer service making the dinner not enjoyable. The food was pretty good and...More

Thank Kert F
Response from Samir B, General Manager at Shangri-La Hotel KathmanduResponded 8 March 2018

Dear Guest, Thank You for sharing your feedback. Your comments are well taken, will ensure that you experience the best on your next visit. Best Regards, Samir Banerjee

A TripAdvisor Member
31
Reviewed 25 February 2018 via mobile

The hotel is undergoing some outside maintenance, it is the quite season. I have stayed here several times since 2012 and several other hotels nearby in different seasons, but i have to say it is still as good as ever. It has a very nice...More

Thank A TripAdvisor Member
Response from Samir B, General Manager at Shangri-La Hotel KathmanduResponded 28 February 2018

Dear Guest, Thank You for your kind feedback. Happy to know you have enjoyed our ambiance and services. Thank you again for your visit and look forward to welcoming you back to our hotel. Best Regards, Samir Banerjee

Reviewed 4 January 2018

This hotel is located in Lazimpat alongside other 4 star hotels like Ambassador, Radisson. What makes Shangri-La stand out is its hospitality! We were having trouble with contacting our local tour agent and the hotel staff provided immediate assistance in co-ordinating with the local operator...More

Thank Hiral Z
Response from Samir B, General Manager at Shangri-La Hotel KathmanduResponded 10 January 2018

Dear Guest, Thank you for sharing your experience at Shangri~La Hotel, Kathmandu. I am glad to know you enjoyed our service and facilities. We always endeavor towards our guest satisfaction. Please do let us know, your next plan of visit. Team Shangri~La would be happy...More

Reviewed 31 December 2017 via mobile

This place was disgusting. I'm a frugal backpacker and this one was not worth it. The bathroom situation was terrible in the room and in the hall way(community bathroom). The meal was one of the best I've had but then a cat came out of...More

Thank Ambroselli
Reviewed 17 November 2017 via mobile

Hotel rooms are in need of renovation. Rooms are old and grouts in bathrooms are mouldy, including back of bathroom door, towels are rough. Toiletries are reasonable. Beds are in the firm side. There is pillow menu but I did not request. Bedroom look out...More

Thank Bazz J
Response from Samir B, General Manager at Shangri-La Hotel KathmanduResponded 2 January 2018

Dear Guest, Thank You for sharing your feedback. Your reviews are well noted. We value your feedback as it allows us to look for improvements. Once again, Thank You for your visit and look forward to welcoming you back to our hotel. Best Regards, Samir...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$95 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Casino Hotel in Kathmandu
#20 Luxury Hotel in Kathmandu
#37 Spa Hotel in Kathmandu
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$95 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Casino Hotel in Kathmandu
#20 Luxury Hotel in Kathmandu
#37 Spa Hotel in Kathmandu
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (275)
Room & Suite (51)
Dining (22)
Pool & Beach (15)
Family and Play Areas (5)
Business Centre & Event Rooms (3)
Questions & Answers
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Faith B
9 April 2018|
AnswerShow all 2 answers
Response from Samir B | Property representative |
Dear Guest, Thank you for your query. Conferences at Shangri~La Hotel, Kathmandu offers facilities of video conferencing, internet access ,audio /visual equipment with technical support and 9x12 ft screen.
1
Vote
Wendy M
29 January 2018|
AnswerShow all 3 answers
Response from Bazz J | Reviewed this property |
I had the buffet which had reasonable spread with a good amount of local dishes for just under US$20. Visit the millionaire’s club casino next door and sign up for free and you can have a free meal there, might even win if... More
1
Vote
Room Tips
"I'd say all rooms would be good, as it's not on a really busy road, the noise wasn't an issue."
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"Rooms facing the garden are quieter"
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"get a garden view"
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"Choose something closer to the elevator if you're going to make multiple up and downs!"
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