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Shangri-La's Far Eastern Plaza Hotel Tainan

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Shangri-La's Far Eastern Plaza Hotel Tainan
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1,165 Reviews from our TripAdvisor Community

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Showing 490: English reviews
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London, United Kingdom
Reviewed 1 week ago via mobile

This hotel isn't as good as the average shangri la; it is a little dated. However, the staff are really lovely and the breakfast was excellent. They also very kindly upgraded us to a palatial suite as we were on our honeymoon. The location is also good for exploring the city.

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Helpful?
Thank JamesF_London
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear JamesF_London, Thank you very much for taking your precious time and sharing your valuable comments with us. We are delighted to learn that you enjoyed your stay and the city. Your kind comment is greatly appreciated and we shall certainly pass this on to all our teams. Safe travels and we wish you a soon return to Tainan! Best...

Hong Kong, China
Reviewed 3 weeks ago

Excellent service and value for money staff here all are friendly n helpful.Fresh and delicious foods serve for breakfast at 10 flood cafe. All staff here are always anticipate the guest needs with happy smiling face. Very enjoy the stay and with good memories.........last but not least Exellent !

Review collected in partnership with shangri-la.com
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Helpful?
Thank longchaw
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Longchaw, Thank you very much for sharing your wonderful experience with us. We are thrilled to learn that you enjoyed your stay and your precious feedback will definitely motivate us to keep up a high hospitality standard. We truly look forward to welcoming you back again soon. Best Regards, Ross Miles-Cadman General Manager

Singapore, Singapore
Reviewed 3 weeks ago

Great and convenient location! Take a high-speed rail to Tainan HSR station, hop onto the Taiwan Rail to Tainan station with just NT$20 per pax (it will cost NT$420 if you take the cab) and a 2-min walk to the hotel. A bit inconvenient for those with big luggage as there is no escalator at the train station. Once you...

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Helpful?
Thank Gary C
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Gary C, Thank you very much for sharing your staying experience with us. We appreciate your review and look forward to welcoming you again soon. Best Regards, Ross Miles-Cadman General Manager

Reviewed 3 weeks ago

Luxury hotel, asian style very friendly with foregn people Lobby area very big. Concierge very helpful. Big rooms, with bath. Confortable room for working and resting. Fitcenter and swimming pool amazing.

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Helpful?
Thank Patrizia D
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Patrizia D, Thank you very much for sharing your wonderful experience with us. We are thrilled to learn that you enjoyed your stay and your precious feedback will definitely motivate us to keep up a high hospitality standard. We truly look forward to welcoming you back again soon. Best Regards, Ross Miles-Cadman General Manager

Hong Kongstaymonth=11
Reviewed 4 weeks ago via mobile

This is my most preferred hotel in Tainan. I usually stay for business trip but this time I was with family for X'mas! Next to Far Eastern Department Store and opposite to one of Taiwan's top university campus. Convenient for shopping snd food, also good neighborhood. Absolutely very high value for the spacious room compared to Taipei and Taichung. Half...

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Helpful?
Thank laichul
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Laichul, Thank you very much for taking your precious time and sharing your valuable comments with us. We are delighted to learn that you enjoyed your stay and the city. Providing authentic services and up-to-date facilities is the hotel’s long-term commitment to our guests. Thank you again for your continuous support and we look forward to welcoming you back...

Austin
Reviewed 4 weeks ago

Great hotel experience. Service was great from front door, reception and concierge. Everyone was very helpful. Breakfast at cafe was very good with a wide spread of choices from western and eastern food. Rooms are large with very comfortable beds and views of the city.

Review collected in partnership with shangri-la.com
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Helpful?
Thank lr786
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear lr786, Thank you very much for sharing your staying experience with us. We are pleased to learn that you had a fantastic stay. Your kind comment is greatly appreciated and we shall certainly pass this on to all our teams. We look forward to seeing you back to your home away from home here in Tainan again soon. Best...

nice
Reviewed 4 March 2017

Nice hotel in the city center, good location to visit Tainan. The pool is nice and the rooms as well. We enjoyed breakfast. We have had a good rate for a convenient family room. Very efficient service. Recommended for anyone visiting or working in Tainan.

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Helpful?
Thank fabriceetpaola
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Fabriceetpaola, Thank you very much for sharing your wonderful experience with us. We are thrilled to learn that you enjoyed your stay and your precious feedback will definitely motivate us to keep up a high hospitality standard. We truly look forward to welcoming you back again soon. Best Regards, Ross Miles-Cadman General Manager

Singapore
Reviewed 27 February 2017 via mobile

Nice hotel managed by Shangri-La group- a brand that can be trusted. The Horizon Club lounge is located on the 24th floor. Staff at the club lounge are professional, diligent and attentive. Special credits and thanks to the club lounge manager- Winnie Chen for her exemplary service. She is very helpful in any way she could. When we left for...

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Helpful?
Thank Edward T
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Edward T, Thank you very much for taking your precious time and sharing your valuable comments with us. We are honored to learn that you had a fantastic stay with us. Your kind feedback and recognition to Winnie are highly appreciated and we sincerely look forward to welcoming you back in the near future. Best Regards, Ross Miles-Cadman General...

Singapore, Singapore
Reviewed 14 February 2017

Stayed there one night after Chinese New Year. It is across from the old train station and right next to the University. Room we stayed in was really big with 2 full size beds and a sitting area with TV, desk. Bathroom was big with bidet, bathtub. The lounge on the 24th floor was definitely worth the upgrade. It served...

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Helpful?
Thank Sherry Y
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Sherry Y, Thank you very much for taking your precious time and sharing your experience with us. We are glad to learn that you enjoyed dining at our Horizon Club. Thank you again for your continuous support and we look forward to welcoming you back to Shangri-La Far Eastern Plaza Hotel, Tainan, your residence in Tainan, in the very...

Kuala Lumpur, Malaysia
Reviewed 12 February 2017

The staff were helpful, from checking in to the arrangement of a chartered taxi for us. Their ability to communicate in English, made things a lot easier. The room was spacious and well equipped. Unfortunately, we did not have sufficient time to explore further.

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Helpful?
Thank Juliana_Goh
SLTNGM, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Juliana_Goh, Thank you very much for sharing your wonderful experience with us. We are thrilled to learn that you enjoyed your stay and your precious feedback will definitely motivate us to keep up a high hospitality standard. We truly look forward to welcoming you back again soon. Best Regards, Ross Miles-Cadman General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown Tainan, Shangri-La Far Eastern Plaza Hotel, Tainan is the first internationally-affiliated deluxe hotel outside Taipei which offers an idea base for both business and leisure travelers. The hotel has the largest guest rooms among Tainan hotels, with various choices of restaurants and first rate facilities and services. Shangri-La's Far Eastern Plaza Hotel, Tainan, sets a new benchmark for luxury in Southern Taiwan. ... more   less 

Additional Information about Shangri-La's Far Eastern Plaza Hotel Tainan

Address: No.89 West Section, University Road, Dong District, Tainan 70146, Taiwan
Region: Taiwan > Tainan
Price Range: RM634 - RM1,056 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Far Eastern Plaza Hotel Tainan 5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Shangri-La Hotels and Resorts, Hotwire, Agoda, Travelocity, Ctrip TA, Hotels.com, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Shangri-La's Far Eastern Plaza Hotel Tainan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Luxury Hotel in Tainan
#1 Family Hotel in Tainan
#1 Spa Hotel in Tainan
#1 Business Hotel in Tainan
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Far Eastern Plaza Hotel Tainan staff and other travellers.
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Questions? Get answers from Shangri-La's Far Eastern Plaza Hotel Tainan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent ”
longchaw, 2 Apr 2017 | Read review
“Higher floor with city view”
RLMarkham, 1 Feb 2017 | Read review
“Higher floor might get the nicer view.”
285jenn, 17 Jan 2017 | Read review
“Facing the pool might be a better choice than facing the city view”
jennytR6024TI, 10 Jan 2017 | Read review
“Top floors have great views over Tainan”
jabc, 24 Nov 2016 | Read review
5 of 5