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Sheraton Grand Taipei Hotel

Ctrip.comUS$151*
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#63 of 570 Hotels in Taipei
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$402*
US$151*
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US$193*
US$192*
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Sheraton Grand Taipei Hotel
Sheraton Grand Taipei Hotel
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1,316 Reviews from our TripAdvisor Community

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Showing 736: English reviews
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Athens, Georgia
Reviewed 2 days ago NEW

This is a classy 5 star hotel. The rooms are large, very well appointed and very clean. The front desk and the concierge are extremely helpful in assisting with any travel inquiry. The morning breakfast buffet is outstanding. The MRT station is right out outside the door and the main Taipei station is only a 10 minute walk. Great stay.

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Helpful?
Thank ugaworldtraveler
Hong Kong
Reviewed 3 days ago NEWvia mobile

Sheraton is always my first choice during my stay in Taipei because of its reasonable price among most of the 5 star hotel. Easy to go from airport as close to Taipei Train Station. Great breakfast. Big and comfortable room. Even it is not a new hotel but maintenance is still very good in terms of the lobby, room decor...

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Thank LuLu_HK
Pierre, South Dakota
Reviewed 1 week ago

The Sheraton is a very comfortable business oriented hotel. We had access to the top floor lounge with food and drinks available which was very convenient and the customer service and amenities were excellent. The room was very clean, had good toiletries and the dry cleaning service was prompt and done well. Overall this hotel was efficient and exceeded our...

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1Thank freddd2017
Hong Kong, China
Reviewed 1 week ago

Stayed for a weekend at this hotel. Arrival experience was very nice. Very service focused staff at the front desk. The room was nice and spacious. Nice large bathroom with separate shower and bathtub. Wifi worked fine through out the hotel. Dined in The Lounge, food was good and the staff offered 5 star service. Unfortunately we wanted to eat...

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Thank Andreas N
Jersey, United Kingdom
Reviewed 1 week ago

I thoroughly enjoyed staying at this hotel. The rooms are clean and very well appointed. Great wifi. Breakfast was excellent with a huge variety to suit every taste. Location is good, within easy walking distance of the Chiang Kai Shek memorial hall and gardens. The best thing about this hotel are the staff who were all superb. Very helpful, always...

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Thank Julian S
Reviewed 2 weeks ago via mobile

Had excellent service in the member lounge. The staff make a point to remember the customer and address by name, particularly friendly Ms. Yo made me feel welcome and made an otherwise stressful trip tolerable, would definitely return. Rooms are generally cleaned well, great view of taipei, though the carpets really need an overhaul, either deep cleaning or replacement. Friendly...

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Thank Kuo A
Reviewed 2 weeks ago via mobile

We have 2 days sales meeting here.We pay for a "meeting package",it was including one night guest room, one day meeting room and 3 meals.The room was clean, the facility of the meeting room was met our requirement, the meal (Chinese, Western style) also were good. I encourage they can always keep their current level.

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Thank winnie_diageo
Chicago, Illinois
Reviewed 2 weeks ago

Sheraton grand is located steps from the nearest subway station and less than 10 minute walk from Taipei main train station. Quite convenient. Lobby staff were attentive without being overbearing, I have not experiences more than a minute wait on 4 occasions I happened to need the front desk service. The hotel is clearly older than the latest crops of...

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Helpful?
Thank ObviousMan
Seabeck
Reviewed 3 weeks ago

Check In was done at the Concierge level which I never understand as it takes much longer to get up there and check in than doing it on the main level. I received an upgrade to a Suite which was nice. Service was excellent. Friendly and perfect English which I appreciate very much. The Suite had a nice main area,...

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Helpful?
Thank Wala69
SheratonGrandTaipei, Front Office Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Wala69, Warm greetings from the Sheraton Grand Taipei Hotel! I would like to extend my most grateful thank you on your valuable feedback. It is the motivation for us to boost efforts to achieve higher and more consistent levels of guest service. I have shared your comment with related departments. Again, thank you very much for your support to...

Sydney, New South Wales, Australia
Reviewed 4 weeks ago via mobile

Sheraton Grand in Taipei was great for many reasons. It is in walking distance to the well known Fuhang doujiang (for Taiwanese breakfast) and also convenient stores like 7/11, Starbucks, McDonalds etc. It is also only a two minute walk from Shandao Temple MRT, so transport is never an issue. Also being one stop away from Taipei Main Station isn't...

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Helpful?
Thank Anita C
SheratonGrandTaipei, Front Office Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Anita C, Thank you for sharing your details feedback regarding your recent stay with us and we are looking forward to welcoming you back in the very soon future. Best Regards, Peggy Huang Front Office Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Lounge At Sheraton Grand Taipei Hotel
The Lounge At Sheraton Grand Taipei Hotel
Cuisines: International, Sushi, Asian, Fusion, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grand Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Region: Taiwan > Taipei
Price Range: RM885 - RM1,328 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Ctrip TA, Agoda, Hotwire, Cancelon, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Sheraton Grand Taipei Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#12 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#26 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Taipei Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Grand Taipei Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in an Executive Room. The lounge has nice open spaces and some private areas for quieter conversations.”
CBinKC, 7 Apr 2017 | Read review
“Cleanliness a strong focus in this hotel”
Gleeky78, 6 Apr 2017 | Read review
“West Wing for quieter rooms.”
fxm8, 19 Mar 2017 | Read review
“Keep your curtains closed daytime, otherwise the AC may not keep up.”
jw900, 6 Mar 2017 | Read review
“The club is in one tower - try to get your room on this side - to cut down walk and travel time to the club room”
garyp582, 12 Feb 2017 | Read review
5 of 5
Ctrip.com
US$151* /night
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Prices are for 1 room, 2 adults
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