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Sheraton Grand Taipei Hotel

Ctrip.comUS$158*
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#63 of 568 Hotels in Taipei
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$253*
US$158*
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Sheraton Grand Taipei Hotel
Sheraton Grand Taipei Hotel
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1,313 Reviews from our TripAdvisor Community

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Showing 735: English reviews
San Francisco, CA
Reviewed 20 February 2013

I like the location and service of this hotel and stay here every time in Taipei. The 17th floor club lounge is great, the breakfast more than adequate and the happy hours are full dinners. The staff is very friendly and accomodates every need. I also had the best iced latte in the lounge, suits my tastes better than Starbucks!...

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Helpful?
Thank sfgirl3
SheratonGrandeTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear sfgirl3, Welcome back to Sheraton Grande Taipei again and thank you for the comprehensive review. We are glad that you chose to stay with us and that this time you tried out nearly all of our restaurants! Every year Sheraton Grande Taipei arranges a special Chinese New Year Feast in our banquet hall. This year we featured traditional Chinese...

Calgary, Alberta, Canada
Reviewed 19 February 2013

First trip to Taiwan and found the hotel to be alright. Stayed in a SPG room on the 11th floor. Nothing spectacular or of notable mention however (positive or negative). Carpet in the room was well worn. I would probably try a different hotel next time just for comparison.

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Helpful?
Thank Michael F
SheratonGrandeTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Michael, Thank you for reviewing our hotel and raising the issue of the worn carpet. We will perform thorough inspection and fix any minor or major issues as soon as possible. We have been constantly upgrading our facilities over the years. We appreciate any feedback on how we can make the guestrooms and public areas more accommodating and comfortable...

USA
Reviewed 18 February 2013

This property rates about a 3.5. While it has some positives there are also plenty of 'other' features that do not accommodate the Western business traveler very well. Rooms are nice, and despite their close proximately to the street are quiet. The exception is noise from the hallways seem to creep in under the doors. While the rooms are nice,...

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Helpful?
Thank vincepapale
SheratonGrandeTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear vincepapale, Thank you for taking time to share your experiences with us. The level of detail of your review is of extreme importance to us so we know how we can improve for future experiences. Sheraton Grande Taipei aims at delivering not only comfortable accommodation but also state of the art fine dining experience. Due to the dedication of...

Copenhagen, Denmark
Reviewed 18 February 2013

A very large hotel, well managed hotel. Room are clean, quiet and very comfortable. They are generously sized. Nice, large bathrooms. Very good beds. The club floor offers a quiet place to relax with good food and drinks. Their happy-hour food can pass as a decent dinner. The hotel lobby feels a bit like a train station with too much...

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Helpful?
Thank elber2
SheratonGrandeTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear elber2, We appreciate your feedback regarding our hotel and services. October was a very busy month due to several exhibitions and conventions going. We thank you for your understanding and consideration. To provide room guests with a serene and peaceful rest after a full day of excitement, the Lobby Lounge on the first floor closes at 1:00 AM. Guests...

Jakarta, Indonesia
Reviewed 17 February 2013

It is easy to get to this hotel from the airport as there is a direct bus (although it is not the usual tourist bus as it's a bit smelly) and there is also subway station located in front of hotel and within walking distance you can reach Taipei Main Station which is very helpful if you would like to...

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Helpful?
Thank Fenny G
SheratonGrandeTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear FennyG77, We appreciate your feedback regarding your stay at Sheraton Grande Taipei. We would like to know more about the direct bus you took to our hotel. Should it be our hotel's shuttle bus, we will take immediate action to eliminate the odor and reevaluate cleaning procedures. Please feel free to email us at sheratongrande.taipei@sheraton.com. As you mentioned, there...

Melbourne, Australia
Reviewed 9 February 2013

I've stayed at the hotel during a business trip to Taipei. The room was clean, big, nicely designed (for business purpose) and well equipped. The bad was very comfortable as well as the bathroom. The room was located in the 20th floor, and it was very quiet (if you take in consideration the the hotel is located on a main...

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Helpful?
Thank Adir C
SheratonGrandeTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Adir C, Thank you for taking time to review our hotel. We appreciate you giving us and other travelers valuable feedback and description of our facilities and services. Location-wise, we encourage business travelers who wish to find alternative transportation methods to utilize MRT day pass to get around the city. Of course, if you have the exact address of...

san francisco
Reviewed 1 February 2013

We visited Taipei for New Years and spent 6 nights at the Sheraton. Overall it was a nice hotel. The rooms were decent sized, and relatively modern. Bathrooms were relatively simple, but fine. Standard nice bathroom amenities. There is a pretty decent fitness center with quite a few cardio machines and decent selection of weights and machines. There is also...

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Helpful?
Thank ebcb
SheratonGrandeTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear ebcb, Thank you for sharing your experience. We are pleased to hear that our services and facilities have met your needs. Aside from the breakfast buffet you mentioned, the other restaurants in the hotel are extremely popular among local residents and international patrons. We encourage you to give it a try should you visit Taipei again! Our club lounge...

Singapore, Singapore
Reviewed 26 January 2013

The location is 1 min to the Shandao Temple MRT station so getting around Taipei is really easy and stress free. The buffet spread is also awesome. The room is comfortable. Wifi throughout the hotel as well.

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Helpful?
Thank Erico2709
SheratonGrandeTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Erico2709, Thank you for your comments regarding our property and services. Complimentary WIFI is one of our latest feature at Sheraton Grande Taipei. We want all our guests to have seamless connectivity within the hotel, so guests can share their travel stories and photos whenever, wherever they are! We appreciate you sharing your comments with us and we hope...

New York City, New York
Reviewed 18 January 2013

This is one of my favorite SPG hotels. I stayed here for work for 3 months. I tried all the restaurants and almost everything on the room service menu. The Guest House restaurant is my favorite. The breakfast buffet was not bad but could have more variety. Staff at the lobby had always been helpful and nice. The suite I...

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Helpful?
Thank uptown_girlNY
SheratonGrandeTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear uptown_girlNY, We are delighted to hear that your stay with us was satisfactory. We are glad to know that you had the chance to try out all of the restaurants and in-room menu items in our hotel, and that you enjoyed the food and services. It is our mission to exceed our guests' expectations in every aspect, whether it...

Manila, Philippines
Reviewed 17 January 2013

There's a metro station just outside the front door that will take you anywhere in Taipei. The hotel is beautiful, the rooms large and new and the staff as friendly as any I've ever encountered. They exude an amazing level of customer service, always smiling and greeting you in the hallway. The concierge is efficient and helpful. But here's the...

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Helpful?
Thank adastreetgang
SheratonGrandeTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear adastreetgang, We appreciate you taking the time to review our hotel and share your experiences with us. We are pleased to hear that your tie was returned to you clean and stain free. However, we would still like to apologize to you about the iron. We believe the iron has been cleaned immediately after receiving the note you left...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Lounge At Sheraton Grand Taipei Hotel
The Lounge At Sheraton Grand Taipei Hotel
Cuisines: International, Sushi, Asian, Fusion, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grand Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Region: Taiwan > Taipei
Price Range: RM896 - RM1,327 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
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Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#12 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#26 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Taipei Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Grand Taipei Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in an Executive Room. The lounge has nice open spaces and some private areas for quieter conversations.”
CBinKC, 7 Apr 2017 | Read review
“Cleanliness a strong focus in this hotel”
Gleeky78, 6 Apr 2017 | Read review
“West Wing for quieter rooms.”
fxm8, 19 Mar 2017 | Read review
“Keep your curtains closed daytime, otherwise the AC may not keep up.”
jw900, 6 Mar 2017 | Read review
“The club is in one tower - try to get your room on this side - to cut down walk and travel time to the club room”
garyp582, 12 Feb 2017 | Read review
5 of 5
Ctrip.com
US$158* /night
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Booking.comUS$193
Hotels.comUS$192
HotelQuicklyUS$253
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Prices are for 1 room, 2 adults
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