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Smart Suites

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780 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 days ago NEW via mobile

Hotel was clean .room 409 is the best room in hotel if you paid big amount . Beds were clean and comfortable. Hotel location great easy to get everything . 7/11 convenient store just next to hotel . Thanks to sunny to made our stay better. Also rooms were not nosing . All great Surely will be back next time... More 

Helpful?
Thank Nuttida S
Vietnam
1 review
Reviewed 4 days ago NEW via mobile

I had 4 night in this hotel. The room in this hotel is non-refund room. When i checking to leave 1000bath as a deposit on belongings in that room. Staff very friendly and helpful. The standard room very clean. Room small but have many mirrors. Room downgrade and old. Toilet small. Towels look not clean. Location is normal. From hotel... More 

Helpful?
Thank JunDang
SmartSuites, Manager at Smart Suites, responded to this review

Dear JunDang, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel, especially our friendly staff. Again we would like to thank you very much for the... More 

2 reviews
Reviewed 4 days ago NEW

If you're using this hotel to transfer or have light baggage/family requirements, then this might work out for you. Hotel staff are reasonably friendly, but no more so than any other hotel. Reasons for the low rating: Room I stayed in was unsuitably small for myself, wife and son (baby) -- the bathroom was incredibly small (unusable without careful maneuvering),... More 

Helpful?
Thank Perry N
Kolkata (Calcutta), India
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

Thankfully I stayed at this place for only a night. The purpose of booking this hotel was because of their proximity to metro station Nana, which we liked. Otherwise nothing was good about it. The rooms ended before starting. They were incredibly small. The bathroom was most pathetic, it had fungus all over, the commode was place in such a... More 

Helpful?
Thank Prkt
1 review
Reviewed 6 days ago NEW via mobile

i Booked 2 night first. later i like here then 8 nights. my room number 203. mr vicky gave me free upgrade to big room. i will tell my friends to stay here in smartsuites because location is very good.

Helpful?
Thank Faizel O
SmartSuites, Manager at Smart Suites, responded to this review

Dear Faizel O, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel, especially our location and staff. Again we would like to thank you very much... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

This hotel is a joke. We arrived here after almost nine hours of travelling up from Koh Lanta. It was the last night of our holiday before we flew back to the UK the next day. The surrounding area looked amazing - full of lively bars and restaurants, and we were really excited to have one last night of fun... More 

Helpful?
2 Thank Grace E
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

We were checked in by Mr Fred who was very friendly and helpful for our literally first stop in Thailand. Fred upgraded us for free to the bigger bed room since it was available. Room was nice. Bed was comfortable. Bathroom had a glass shower enclosure very close to the toilet which bumped a lot of knees. Some black mold... More 

Helpful?
Thank Matt V
SmartSuites, Manager at Smart Suites, responded to this review

Dear Matt V, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel, especially our helpful staff. Again we would like to thank you very much for... More 

Düsseldorf, Nordrhein-Westfalen, Germany
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

The room is less then half the size of what we see in the pictures. Only a small space to go around the bed... the entire ceiling is mouldy, the bathroom is very old and dirty, with mould and dirt deeply rooted everywhere. The duvet was smaller than the size of the bed. The wifi does not work, impossible to... More 

Helpful?
Thank sophie725
Dhaka City, Bangladesh
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Me and my wife stayed at Smart Suites for a couple of nights.excellent service,nice and big room.there is a 7 Eleven just right next to the hotel.closest BTS Skytrain station is Nana which is about 10-15 minutes walk from the hotel.staffs are super friendly and informative about everything that you need to know about places in and around Bangkok.there is... More 

Helpful?
Thank Candlemass
SmartSuites, Owner at Smart Suites, responded to this review

Dear Candlemass, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel, especially our location and staff. Again we would like to thank you very much for... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

The service at this hotel was fine but it was horribly maintained. There was what appeared to be mildew on the ceiling of the bathroom (2 separate places) and clear water damage on the ceiling in the bedroom area. The walls also had damage/extreme wear and the area around the lock on the bathroom door was badly damaged. Like most... More 

Helpful?
1 Thank Megan K

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Smart suites The boutique Hotel, the hotel for both business and leisure travelers. Our friendly atmosphere is evident the moment you arrive. The friendly and courteous staff is always ready to greet you with a smile and Sawadee, Thai custom for a warm welcome.Situated in a quiet location, the Smart suites Hotel located in the heart of Bangkok. The hotel provide its guests with 26 rooms modern, bright. All rooms have windows private bathrooms with hot & cold showers,telephone with IDD, color TV with satellite, refrigerator. Our rooms also offer in-room safety deposit box and hairdryer. ... more   less 

Additional Information about Smart Suites

Address: 43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: RM103 - RM237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart Suites 3*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Hotels.com, ACCOR, TripOnline SA, Agoda, Expedia, Odigeo, Priceline and HotelTravel.com so you can book your Smart Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#13 Best Value Hotel in Bangkok
#54 Business Hotel in Bangkok
#109 Family Hotel in Bangkok
#160 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Smart Suites staff and other travellers.
45 questions
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Questions? Get answers from Smart Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very small room, bathroom full of fungus”
 of 5 bubbles Prkt, 28 Nov 2016 | Read review
“The delux rooms are very good with Big windows”
 of 5 bubbles Esakki1972, 13 Oct 2016 | Read review
“Smoking room is at the rooftop. Not recommended for people carrying heavy luggage since lift doesn't operate up to this floor.”
 of 5 bubbles salminaa, 11 Oct 2016 | Read review
“High floor and rear room is O.K.”
 of 5 bubbles SUTHON, 22 Aug 2016 | Read review
“Book a superior room for a few more Bhat and a bit more space.”
 of 5 bubbles CliveandJills, 5 Aug 2016 | Read review
5 of 5
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