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Citin Pratunam Hotel by Compass Hospitality

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Citin Pratunam Hotel by Compass Hospitality
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1,001 Reviews from our TripAdvisor Community

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East London, Eastern Cape, South Africa
Reviewed yesterday NEWvia mobile

I would definitely not recommend this hotel! The location is down a very narrow alleyway that is extremely congested and taxis battle to negotiate to deliver you to the entrance. The buffet breakfast consists of Indian vegetarian food and is located in a building across the road from the hotel you are staying in! There are no breakfast options available...

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Helpful?
Thank sandralee635
Reviewed 1 week ago via mobile

I book this hotel second time .is good hotel , clean n good services that I haven't seen it before. The staffs of ink , Sarah , kung , eak is very good person that serve us in good service .I like their smile ,i feel so happy when I saw them smiles,hope next year when I come back this...

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Helpful?
Thank Jacqueline N
Sirima T, General Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear Jacqueline N, Thank you very much for excellent feedback. We're delighted to read you enjoyed stay and beloved smiling service from our staffs as Khun Ink, Khun Sarah, Khun Kung and Khun Eak. Theirs performance will be rewarded and sharing to Hotel's Facebook. Absolutely, we're happy and look forward to welcome you back again in the next year. Thank...

Dubai, United Arab Emirates
Reviewed 1 week ago

We were booked in this hotel on April 2017, the lobby was quite a bad impression and we just hoped that the 3 rooms we have booked should be more better that the Lobby. When we got the rooms, though small in size, they were just what we had not expected, the cleanliness level was amazing, the bathroom very clean,...

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Helpful?
Thank sutr2017
Sirima T, General Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear sutr2017, Thank you for review Citin Pratunam with Trip Advisor. We're apologized for inconvenienced as lobby have no first impression and slow wifi. Lobby was in plan for renovation with in this year and wifi will be upgrade to fiber optic soon. Our rooms 80% was done for renovation and nice to hear you happy with our new room....

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

Except of good location other sector need to improve Eventhough they have published free shuttle to nearest MRT but when we required they staff not willing to send...Said that no staff and traffic..... The check in procedure is efficient...Room is spacious and clean and wifi is strong enuf....We get the room at another building which have serve breakfast Breakfast is...

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Helpful?
Thank Ally3511
Sirima T, General Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear Ally3511, Thank you for feedback Citin Pratunam on Trip Advisor. We're very disappointed to read our staff did not willing to do shuttle tuk tuk service. Please accepted our sincerely apologized and we give you a commitment. it will not be happen again. Sorry we did not recovery service during stay but please let us know when you have...

Hue, Vietnam
Reviewed 2 weeks ago

Had booked 2 nights via Agoda and got a affordable price for triple room. The room was clean and comfortable, the housekeeping did a very good job. The staff is not so professional but helpful, they also offered us late check out upon request that I really appreciated. Just one thing to consider that is the location, it is located...

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Helpful?
Thank Helena_Ton
Sirima T, General Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear Helena_Ton, Thank you for sharing Citin Pratunam on Trip Advisor. We're very glad to read you got a good experience on this trip and enjoyed stay with us. Then you got a nice cleaned room with reasonable price and also our staff offered you free late check out. Thank you for compliment our housekeeping Khun Wan. She will be...

Reviewed 2 weeks ago

Situated in a very crowded narrow street, Citin Pratunam is an average hotel. I stayed here in the 2nd week of February 2017. Check in took time and they asked for USD 40 deposit. The rooms are spacious but the decor is old style, the wall paint was also peeling off at a few places inside the room. The staff...

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Helpful?
Thank stuti s
Sirima T, General Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear stuti s, Thank you for sharing your feedback as recent stay Citin Pratunam. We're apologized as you got some inconvenient during stay with us. Our location was quite busy as in the middle Pratunam market and good for walking shopping. The security deposit will be refund on the day check out. Coco walk is 10 minutes from the hotel...

Reviewed 3 weeks ago

Good location, the hotel is just beside the 7-11, Good shopping area.Receptionist name Ms Sarah is very kind & helpful, the bellboy name Mr Kung is very efficient. Good hotel, will stay on our next visit.

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Helpful?
Thank Sharon C
Sirima T, General Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear Sharon C, Thank you for compliment our staffs Khun Sarah and Khun Kung was very "kind and helpful" This excellent review from you will be shared to our team and keep in his performance profile. We look forward you will revisit Citin Pratunam again in very soon. Best wishes Pisit C. Hotel Manager

Mumbai, Maharashtra, India
Reviewed 3 weeks ago via mobile

We had a short stay of three days at Citin Pratunam and were really awestruck by the politeness of staff. Really appreciate Rung for providing other card when I lost one for the bags in storage. As well as appreciate the help and service provided by Sarah and Nim. Had a great time guys 😃

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Helpful?
Thank ashu271989
Sirima T, General Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear ashu271989, "Great Service by the staff" Good to read you have a great time with Citin Pratunam. This feedback will make our big inspiration for their roles and responsibility. Very Thank you for loved our service and compliment our staffs as Kung, Sarah and Nim Hope our team will have a chance to welcome you back again in very...

Phoenix
Reviewed 3 weeks ago

We stayed at CITIN Pratunam Hotel for one week beginning of March but will never ever stay at this hotel nor in any hotel in the same alley on any future visit to Bangkok. We reached hotel at around 7pm and on seeing the driver taking the a narrow road leading to the hotel, my first impression was WHERE THE...

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Helpful?
Thank FS_MU
Reviewed 3 weeks ago

We stayed there for two consecutive nights Our taxi driver had a hard time finding the hotel since it is located in a side a small ale street. Tea/coffee making facilities and mini Bar was available in my room. It provides accommodation at reasonable. Breakfast buffet included in the room Breakfast is served in another building and breakfast is pure...

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Helpful?
Thank Sumit S
Sirima T, General Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear Sumit S, Thank you for the best rating score for Citin Pratunam We're delight to read overall you like our hotel and facility service with reasonable price, room cleaning, pure vegetarian breakfast, Coffee and tea service in room and our hotel staffs were very polite and helpful. We're looking forward with our warm welcome you back again in very...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Nestled in the heart of the city's vibrant Pratunam neighbourhood, Citin Pratunam features 126 studios designed in a modern style. Facilities and services include 24-hour reception and security, WiFi Internet connection, in-room electronic safe, LCD flat screen TV with satellite channels and more. Additional facilities include Citin Cafe which serves vegetarian fusion cuisine, Citin Spa for those tired feet, a sauna and gym. Within walking distance or a short ride by our free tuk-tuk shuttle service are Pratunam Market, Platinum Mall, Pantip Plaza, Central World and more. ... more   less 

Additional Information about Citin Pratunam Hotel by Compass Hospitality

Address: 117 Soi Chunladit | Thung Phayathai, Ratchathewi, Bangkok 10400, Thailand
Region: Thailand > Bangkok
Price Range: RM163 - RM286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citin Pratunam Hotel by Compass Hospitality 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Citin Pratunam Bangkok
Hotel Citin Pratunam
Hotel Style:
#97 Spa Hotel in Bangkok
#176 Business Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Citin Pratunam Hotel by Compass Hospitality staff and other travellers.
17 questions
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Questions? Get answers from Citin Pratunam Hotel by Compass Hospitality staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Since it is located in a side a small ale street. Suggest keeping the hotel number and map handy”
, 29 Mar 2017 | Read review
“The rooms have thin walls but it's relatively quiet. Experienced fluctuating air condition temperatures but nothing major.”
, 26 Mar 2017 | Read review
“central location, near pratunam market which is good for shopping”
qubly, 26 Mar 2017 | Read review
“very good hotel”
rupalkaria, 20 Mar 2017 | Read review
“Request for higher floors and quiet room for less noise, non-smoking room for non-smokers”
  • standard bathroom
  • safe deposit box
  • Hair dryer, electric flask, coffee, tea, water
  • standard bathroom
  • Bed
  • TV, desk, chair, wardrobe
fruivial, 13 Feb 2017 | Read review
5 of 5