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Mercure Bangkok Sukhumvit 11

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1,360 Reviews from our TripAdvisor Community

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Showing 1,110: English reviews
Brussels
Reviewed 28 February 2011

The location is a bit surprising upon arrival: small and dirty street, not romantic at all. But one soon realizes that it very convenient and equivalent to other spots in the city. The basic room is already quite big and has all the necessary amenities. It feels very comfortable. The lower floors are quieter than the upper ones, but the...

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Helpful?
Thank Chris-Belgium
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear Chris-Belgium, Greeting from President Palace Hotel! Many thanks for your nice review. We are delighted that you were able to enjoy an exceptional experience that my team provides at President Palace. In regard to our staff’s English skills, your message has been shared with the team and we are preparing an English courses training to improve the English skill...

Reviewed 26 February 2011

We stayed in this hotel for 3nights. First important thing, it has a Manchester united themed bar/restaurant....which could be either a pro or con depending! We only had breakfast in the hotel. This was poor,but to be honest I never had a decent breakfast the whole time I was in Thailand. Opposite the hotel there are loads of restaurants and...

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Helpful?
Thank Jasminelayla
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear Jasminelayla, Greeting from President Palace Hotel! We appreciate the time you have taken to provide the feedback on your stay with us. We regret to learn that we were not able to make your stay more comfortable. In regard to your comment about the Breakfast quality, your comments have been shared to our team and directly to the restaurant...

Dubai, United Arab Emirates
Reviewed 26 February 2011

Unfortunately I did not find anything good from the hotel. Either the reviews posted here are incorrect or the bad experiences of people are not posted by customers. One of the worst experiences, where the quoted details and the actuals were totally inconsistent including the billing. Good I carried all my email communications and the booking details with me or...

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Helpful?
Thank ExplorerJames
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear ExplorerJames Greeting from President Palace Hotel! Thank you for your kind review. We regret to learn that our team did not take better care of you on your first trip to Bangkok and for this we apologize. This has been shared with our associates and all the hotel Management team in particular, is very anxious to demonstrate improvements and...

Melbourne, Australia
Reviewed 23 February 2011

We stayed at this hotel for 4 nights and it is located in Soi 11 Sukhumvit. Great choice of hotel. Just a short stroll to Nana BTS. Great base to get anywhere. We purchased a 300 Baht BTS card and did most of our travel this way. Tuk tuks can be slimy operators and taxis dont always want to use...

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Helpful?
1Thank tommomelbourne
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear Tommomelbourne Greeting from President Palace Hotel! I certainly appreciate the time you have taken to provide such detailed feedback on your stay with us. Our location is very convenient to access to Sky train 5 minutes walk and subway for 10 minutes walk which mean that you can access to many Bangkok attractions places such as Grande Palace, Temple...

Tokyo, Japan
Reviewed 22 February 2011

The hotel is comfortable enough in terms of cleanness and service. It is also placed in a good area that is easy access to the sky train station. I have to say that its service in the executive lounge is very generous. Especially like the happy hour there! Both foods and drinks are good enough to enjoy the happy hour...

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Helpful?
Thank Shaggycom
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear Shaggycom, Greeting from President Palace Hotel! I certainly appreciate the time you have taken to provide such detailed feedback on your stay with us. I am glad to learn that the team provided you with an excellent services at Executive Club Lounge. Thanks again for your nice review and we look forward to welcoming you in the near future...

London, United Kingdom
Reviewed 22 February 2011

Stayed in a superior club room at the President Palace for three nights in Feb 2011. Rooms were fine, as expected in a hotel of this class. Free evening drinks in the club lounge were a nice touch. Breakfast was good. Concierge team in the lobby were very friendly and helpful. The hotel is in a great location in Sukhumvit,...

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Helpful?
Thank SuS001
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear SuS001, Greeting from President Palace Hotel! I certainly appreciate the time you have taken to provide such detailed feedback on your stay with us/ As Executive Club Guest you can have access to the Club Lounge and enjoy a lot of benefits as free coffee and tea with fresh bakery all day, in the evening you can enjoy happy...

Boston, Massachusetts
Reviewed 21 February 2011

This is a very good place to stay in Bangkok. It's connected to everywhere you might want to visit or partake in; yet it's tucked away nicely and the service is excellent.

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Helpful?
Thank ThankyouG
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear Thankyoug, Greeting form President Palace Hotel! I appreciate the time you have taken to give us a nice review on your stay at President Palace Hotel. We appreciated your nice comment and we look forward to welcoming you again in the very near future. Best regards, Zaki Baz General Manager

Manchester, United Kingdom
Reviewed 21 February 2011

This was our 4th time to Thailand and we have stayed in many different hotels. What sets this hotel apart is the excellent service. Stay in a club room and for only £65 benefit from great room, free drinks all day by the pool, free wifi, free drinks in mini bar, free laundry, free predinner cocktails and snacks and the...

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Helpful?
Thank Anj_Ahmed
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear Anj_Ahmed, Greeting from President Palace Hotel! I appreciate the time you have taken to give us a nice review on your stay at President Palace Hotel. We appreciated your nice comment and we look forward to welcoming you again in the very near future. Best regards, Zaki Baz General Manager

Phnom Penh, Cambodia
Reviewed 20 February 2011

Stayed here on honeymoon package. Very happy with everything. Club floor privileges well worth going for.

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Thank dtm39
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear dtm39, Greeting from President Palace Hotel! Thank you for taking time to provide us a nice review. We are glad to know that you had enjoyed your honeymoon stay with us. Again. We appreciate your nice comment and we look forward to welcoming you in the near future. We wish you all the best. Regards, Zaki and team.

United States
Reviewed 17 February 2011

No secret that Bangkok has MANY good hotel options. Tempting as it is to keep trying new ones, the Presidential Palace is worth going back to. Room, breakfast, location, facility all nearly first rate in large 4-star category. Not for people who want charming boutique, this is a general tourist hotel. Tremendous value for $70. Booking on their website was...

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1Thank Paubranco
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear Paubranco, Greeting from President Palace Hotel! Thank you for taking time and writing nice review of your visit to President Palace Hotel. At President Palace we provide our guest with all facilities as Swimming Pool, Fitness Center, Restaurants, Business Center and Club Lounge moreover; we always focus on our services culture, warm friendly and consistent attitude at every interaction....

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in Sukhumvit Soi 11, one of the most happening lanes off the fabled Sukhumvit Road. Restaurants, bars, entertainment, and awesome shopping surround the hotel. BTS Skytrain Nana station is a five-minute walk, so easy to scoot around the city. We have 236 spacious rooms, with Superior, Deluxe, Superior Club and Deluxe Club categories, all with either city or pool views. Families on vacation? The hotel has plenty of connecting rooms and also rooms with all the conveniences needed for the disabled. A private Club Lounge, on Level 16, is for guests who prefer extra perks. Wi-Fi access is provided free in the rooms and the public areas. At leisure, guests can take a relaxing dip in our outdoor swimming pool or work out at the fitness centre. Meeting or social gatherings for up to 80 guests can be easily arranged at our banquet room. ... more   less 

Additional Information about Mercure Bangkok Sukhumvit 11

Address: 18 Sukhumvit Soi 11 | Nana, Bangkok 10110, Thailand (Formerly President Palace Hotel)
Region: Thailand > Bangkok > Sukhumvit
Price Range: RM332 - RM621 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bangkok Sukhumvit 11 4*
Number of rooms: 236
Reservation Options:
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Hotel Style:
#123 Business Hotel in Bangkok
#142 Family Hotel in Bangkok
#155 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bangkok Sukhumvit 11 staff and other travellers.
11 questions
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Questions? Get answers from Mercure Bangkok Sukhumvit 11 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“never had a bad room”
 of 5 bubbles jamieh565, 14 Sep 2016 | Read review
“The room we had faced the street but was still very quiet.”
 of 5 bubbles PeterTadvisor, 21 Mar 2016 | Read review
“Try and ask for the higher room in the hotel overlooking the main road”
 of 5 bubbles Amrapal, 7 Jan 2016 | Read review
“Take it as it comes - LOCATION - Enjoy - Value for Money”
 of 5 bubbles kiwimotorsport, 28 Nov 2015 | Read review
“cannot say any advantage from one room to another”
 of 5 bubbles keitha262, 25 Nov 2015 | Read review
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