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Mercure Bangkok Sukhumvit 11

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1,361 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Bangkok Sukhumvit 11
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Showing 1,111: English reviews
Taiwan
1 review
Reviewed 13 December 2010

I reserved a room and we stay 4 days at the hotel on 4 December, we are very happy with the service. and enjoy with a great drink at swimming pool bar and enjoy with fitness center. and the staff at the Fitness he's speak English is very well and Speak a little Mandarin. I can have more knowledge about... More 

Helpful?
Thank Sean1128
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear Sean1128, Greeting form President Palace Hotel, Many thanks for your kind review and complement the service at our hotel. All staff speak good English, Japanese, Arabic, and some mandarin. We do our best to insure a very enjoyable and memorable stay for all our guests. We offer very attractive promotions for online booking for both standard and Club rooms.... More 

Liverpool, United Kingdom
Level Contributor
138 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 13 December 2010

Stayed here on my way from Phuket and before we flew to Australia as I have used the Grand President next door in the past thought this would be more up to date it was OK stayed in Exec Rooom supposedly upgraded the room was OK as I said but nothing special. The restraunt well I think they special training... More 

Helpful?
Thank wirral69
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear WirralLiverpool_UK, Greeting from President Palace Hotel! I am sorry for your inconvenient. We'll inform MU to train more the staff for faster service. Thanks for your kind review. Regards, Zaki Baz General Manager More 

Hamburg, Germany
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 December 2010

Stayed at the President Palace recently for a long weekend. This is a rather new hotel, located very conveniently about 5 walking minutes from Nana skytrain. The staff was a mixed bag; some very helpful, others basically ignoring customers. The good: *Close to skytrain, but still in a relatively quite side street *Good location to explore Bangkok *Nice outdoor swimming... More 

Helpful?
Thank FrequentTravellerAll
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear FrequentTrevaler Greeting from President Palace Hotel! Thanks for your kind review. The hotel is new and just opened in the middle of last year. Located in Sukhumvit Soi 11 and very close to Nana BTS (Sky-Train). Soi 11 considered as the most prime location in Bangkok since it is in the middle of everything (Shopping, Clubs, markets, etc.). The... More 

Essex, United Kingdom
Level Contributor
66 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 December 2010

Stayed for 4 nights in November 2010 in a Club Room on 14th floor. I would recommend paying the extra for the club room as you enjoy a separate sit down check-in service, breakfast in the club lounge area on 15th floor , free pre-dinner cocktails from 5:30 until 8:30 and also free tea & coffee and snacks/cake throughout the... More 

Helpful?
1 Thank denhamania
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear denhamania, Greeting from President Palace Hotel! Thanks for your kind and great review. At President Palace Hotel we have standard and Club floors. the rate different is very little with a lot added benefits. The hotel is 5 minutes walk to Nana sky train where can have access to all over Bangkok. Many thanks again for recommending our hotel... More 

Songkhla
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 December 2010

For value for money and service this hotel is one of the best that i use for the many business trips i make. The club floor is excellent and you are always remembered by all the staff evertime you arrive, I stay there at least once every 2 weeks and have never had reason to complain yet.

Helpful?
Thank rmasson
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear rmasson, Greeting from President Palace Hotel! Thanks a lot for your great review. We appreciate your complement our hotel, the Club floor, and the Club team. Thanks again and wish you the best. Cheers, Zaki Baz General Manager More 

London, United Kingdom
Level Contributor
6 reviews
Reviewed 11 December 2010

I had stayed at the President Palace already earlier this year in February and found it very good (at the time I had received a free upgrade for the "Club Floor") . Hence my decision to come back. Unfortunately this time the experience wasn't as pleasant. The regular room (unlike the ones on the Club floors) was somewhat worn out... More 

Helpful?
Thank The_Leg77
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear Fgamba, Greeting from President Palace Hotel! Thanks for kind review of our hotel. I am very surprise of this review about President Palace! However, I am sorry for the bad experience that you had. As Club rooms and Standard rooms... sir. yes the Club rooms are bigger and nicer than the standard. plus with more benefits since the rates... More 

Bangsaen
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 December 2010

The de Lux Rooms on excecutive floors are spacious, clean and have a very good standard. The pool is very nice and everything around the pool is perfect. Best of all is the friendly staff in the club lounge. We feel as beeing att home every time we return to the club lounge.

Helpful?
Thank Bula45
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear Bula45, Greeting from President Palace Hotel! Thanks for your kind review! The rooms at the Club floors are large and a higher standard than the standard floor. The Club Lounge add a lot of value and benefits to the club guests' stay as happy hour, free mini bar, early C-in and late C-out, and etc. Thanks again for your... More 

Colombo, Sri Lanka
1 review
Reviewed 9 December 2010

I stayed for three days in this hotel. On arrival they were very kind to allow me early check in. The conceirge service and other staff are very courteous and well mannered. The superior room I booked was upto standard. Large bathroom without bath. Breakfast was very good with a wide variety but more to the western tastes i think... More 

Helpful?
Thank sanjeedil
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear sanjeedil, Greeting from President Palace Hotel! Normally we allow early C-in if there are rooms available and without any extra charge. One of our hotel main signature is the service . All staff are very friendly and well mannered with very efficient service. The superior rooms are without bathtub and just shower. but large bathroom and all rooms up... More 

Sydney, Australia
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 6 December 2010

Hotel is a great deal. Clean rooms, spacious for my bottom of the rung pick, a great price for 10 days stay. Buffet breakfast every morning was good, choice a plenty and always fresh tasting. Hotel staff were friendly and helpful. Nice pool area which was never overcrowded. Location wise: Very central to everything. I stayed here for 10 days... More 

Helpful?
Thank GosfordMoo
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear GosfordMoo, Greeting from President Palace Hotel! We manage the room rates & benefits to be a great value for our guests. The rooms are large, very clean, and very comfortable for all kind of travelers. The buffet breakfast as you mention has plenty of choices with excellent quality. The swimming pool is very big with small outlet to serve... More 

London, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 December 2010

Arrived at the hotel very tired after a hectic few days in Cambodia climbing the temples around Siem Reap. Staff were superb,very attentive without being overbearing and went out of their way every day to check I was happy. Room was huge with two King size beds,couch,great bathroom with seperate shower. Good city view from my window on the 16th... More 

Helpful?
Thank baggy67
GMPPH, General Manager at Mercure Bangkok Sukhumvit 11, responded to this review

Dear baggy67, Greeting from President Palace Hotel! Thanks for your kind & nice review. The hotel team and I thank you very much for complementing the staff and the service. Deluxe room is big 42-48 sqm. all beds in the rooms are king and queen beds. Deluxe rooms have big sofas, and large bathrooms. All hotel rooms have nice city... More 

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in Sukhumvit Soi 11, one of the most happening lanes off the fabled Sukhumvit Road. Restaurants, bars, entertainment, and awesome shopping surround the hotel. BTS Skytrain Nana station is a five-minute walk, so easy to scoot around the city. We have 236 spacious rooms, with Superior, Deluxe, Superior Club and Deluxe Club categories, all with either city or pool views. Families on vacation? The hotel has plenty of connecting rooms and also rooms with all the conveniences needed for the disabled. A private Club Lounge, on Level 16, is for guests who prefer extra perks. Wi-Fi access is provided free in the rooms and the public areas. At leisure, guests can take a relaxing dip in our outdoor swimming pool or work out at the fitness centre. Meeting or social gatherings for up to 80 guests can be easily arranged at our banquet room. ... more   less 

Additional Information about Mercure Bangkok Sukhumvit 11

Address: 18 Sukhumvit Soi 11 | Nana, Bangkok 10110, Thailand (Formerly President Palace Hotel)
Region: Thailand > Bangkok > Sukhumvit
Price Range: RM335 - RM625 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bangkok Sukhumvit 11 4*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, HotelTravel.com and Travelocity so you can book your Mercure Bangkok Sukhumvit 11 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#123 Business Hotel in Bangkok
#142 Family Hotel in Bangkok
#155 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bangkok Sukhumvit 11 staff and other travellers.
11 questions
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Questions? Get answers from Mercure Bangkok Sukhumvit 11 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“never had a bad room”
 of 5 bubbles jamieh565, 14 Sep 2016 | Read review
“The room we had faced the street but was still very quiet.”
 of 5 bubbles PeterTadvisor, 21 Mar 2016 | Read review
“Try and ask for the higher room in the hotel overlooking the main road”
 of 5 bubbles Amrapal, 7 Jan 2016 | Read review
“Take it as it comes - LOCATION - Enjoy - Value for Money”
 of 5 bubbles kiwimotorsport, 28 Nov 2015 | Read review
“cannot say any advantage from one room to another”
 of 5 bubbles keitha262, 25 Nov 2015 | Read review
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