We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS @ 20 Sukhumvit

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS @ 20 Sukhumvit
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

433 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 348: English reviews
Start your review of BEST WESTERN PLUS @ 20 Sukhumvit
 Click to rate
Macau, China
Reviewed 3 days ago NEWvia mobile

The staff was amazing and helpful- good place for a fair price to stay near Bumrungrad hospital. No facilities but as it is located on a central area is ok. By taxi easy to access restaurants and shopping mall.

 Report
Helpful?
Thank Mafalda M
Dongducheon, South Korea
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

Full disclosure, we did not actually spend a full 24 hours here. We used this hotel as a place to shower and drop our luggage for an 8 hour layover. However from the short time we spent at the hotel I can tell you the following. The staff was super friendly, we were upgraded to a very large suite in...

 Report
Helpful?
1Thank Chickenlips79
About Hotel's Favourite Review
Teambwplus20, Guest Relations Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Thank you so much for your great review, we are delighted to hear that you enjoyed your time with us even if was not for so long. We look forward to welcoming you back again in the future, hopefully we will be able to look after you for longer next time.

Melbourne, Australia
Reviewed 1 week ago via mobile

Went for a beer as it was happy hour and looked like a nice place to sit and watch world go by! 69 baht was also reasonable price for a pint. The singa was watered down. When I asked and said I could not drink it as it was flat and bad taste to it, not fresh beer at all....

 Report
Helpful?
Thank Savblanc3
Teambwplus20, Guest Relations Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Savblanc3, Sorry to hear you experienced bad service from our bar staff, we will certainly look into this and take appropriate action where necessary. Singha beer is supplied to the hotel direct from the supplier and I can assure you it is no way watered down by the hotel as it is a sealed keg. If you go to...

Sydney, Australia
Reviewed 1 week ago

Awesome location Awesome staff Awesome room Definitely a must stay if your in bangkok The staff were super friendly, always have a genuine smile on them and eager to make your stay worth while. √√√√√√√√

Review collected in partnership with Best Western
 Report
Helpful?
Thank timrawling1992
Teambwplus20, Guest Relations Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Timrawling1992, Many thanks for your review, we are delighted to hear you enjoyed your stay with us, your comments will be passed onto the team. We hope to have the opportunity to welcome you back again in the future.

Ho Chi Minh City, Vietnam
Reviewed 1 week ago

It is located near subway and sky train and many good restaurants and bars around this area. It takes only five minutes to walk to subway and sky train. The staffs here are very friendly and helpful. The room is very clean and comfortable. Also the price is very reasonable.

 Report
Helpful?
Thank alex03whitehead
Teambwplus20, Guest Relations Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Alex03whitehead, Many thanks for taking the time to review our hotel, we are happy to see you enjoyed your stay with us and found our team to be friendly and helpful. We look forward to welcoming you back again in the future.

Reviewed 2 weeks ago via mobile

I have checked in early of April 2017. Was greeted by the hotel staff and did a fast check in. I was escorted by the hotel staff and bring my luggage to my room. The room is quite modern design with a nice big bed. More like a business class hotel. The air-conditioner temperature control was excellent. I able to...

 Report
Helpful?
1Thank Hans2555
Teambwplus20, Guest Relations Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Hans2555, Many thanks for taking the time to review our hotel. We are happy to see that you liked our location for its convenience for travelling around Bangkok. Your comments regarding the friendliness and helpfulness of our staff is much appreciated and we will ensure your comments are passed onto the team. Looking forward to having the opportunity to...

Schindellegi, Switzerland
Reviewed 18 March 2017 via mobile

This hotel is located very close to Sukhumvit. It's just a short walk and not much farther to the closest skytrain station (Asok) and MRT station (Sukhumvit). The rooms are clean and spacious. We will be back.

 Report
Helpful?
Thank Icedancer1
Teambwplus20, Guest Relations Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Icedancer1, Many thanks for taking the time to review our hotel. Delighted to see you enjoyed your stay with us. Look forward to seeing you again soon,

bkk
Reviewed 18 March 2017 via mobile

A very honest hotel with superb staff and management, I was rushing around and totally forgot my watch in a case , I emailed them and they said they had found it ! Stayed here many many times , never found a fault , clean tidy smart and the best part is the wonderful staff !! Many thanks BWplus 20...

 Report
Helpful?
Thank spacemanBkk
Teambwplus20, Guest Relations Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear SpacemanBkk, Many thanks for taking the time to write a review, guest feedback is always important to us. We are happy to see that you enjoyed your stay and that we were able to locate your watch. Hope to see you again soon

Liberia, Costa Rica
Reviewed 11 March 2017

I stayed here in 2015 and really enjoyed the room, service and staff. Returning in 2017 was a disappointment. Rooms were not as well kept, lots of young people working here now and don't have a clue about service. I notice restaurant and wait staff on their cell phones; long wait for food drink even though not many people around....

 Report
Helpful?
Thank travelingal51
Teambwplus20, Guest Relations Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Travelingal51, We are disappointed to read your comments regarding your recent stay with us. We will certainly discuss the points you have raised with our restaurant team as well as the housekeeping team to make sure the service levels you experienced are not repeated. Thank you for taking the time to write your review, your feedback is important to...

Reviewed 6 March 2017

The front office staff were rudimentary in their check in and check out routines, and went about their business very mechanically. The one thing about Thailand is the warmth, friendliness and courtesy of Thais. I sense a drop in standards.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank Thilakan R
Teambwplus20, Guest Relations Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Thilakan, Sorry to hear that you did not find our front office team to be up to expectations. You comments will be passed onto the team to ensure they are aware of them and take any necessary action. Thank you for taking the time to review our hotel.

281 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (116)
Viewed
Bathroom (4)
Viewed
Room/Suite (29)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (4)
Viewed
Dining (5)
Viewed
View from Room (1)
Viewed
Other (68)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (164)
Viewed
Amenities (4)
Viewed
Jacuzzi (9)
Viewed
Dining (29)
Viewed
Suite (42)
Viewed
Superior King Room (30)
Viewed
Superior Twin Room (35)
Viewed
The Hotel (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bangkok hotels
Sukhumvit
BEST WESTERN PREMIER Sukhumvit
Sukhumvit
Hotel Windsor Suites & Convention Bangkok
Sukhumvit
Hotel Mermaid Bangkok
Hotel Mermaid Bangkok
#174 of 852 in Bangkok
402 reviews
Show Prices
Show Prices
Show Prices
Sukhumvit
Novotel Bangkok Sukhumvit 20
Sukhumvit
Park Plaza Bangkok Soi 18
Sukhumvit
Golden Tulip Mandison Suites
Golden Tulip Mandison Suites
#151 of 852 in Bangkok
770 reviews
Show Prices
Show Prices
Show Prices

Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available

Additional Information about BEST WESTERN PLUS @ 20 Sukhumvit

Address: 17 Sukhumvit Soi 20 | Klong Toey, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: RM198 - RM387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS @ 20 Sukhumvit 4*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Agoda, Hotels.com, Priceline, Ctrip TA, Hotwire, Cancelon and TripOnline SA so you can book your BEST WESTERN PLUS @ 20 Sukhumvit reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus @ 20 Sukhumvit Hotel Bangkok
Hotel Style:
#177 Luxury Hotel in Bangkok
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS @ 20 Sukhumvit staff and other travellers.
6 questions
Ask a question
Bristol, United Kingdom
8 months ago
Malaysia
Malaysia
over a year ago

See all questions (6)

Questions? Get answers from BEST WESTERN PLUS @ 20 Sukhumvit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect much of the roof top pool; no exercise room.”
travelingal51, 11 Mar 2017 | Read review
“ask for the higher floor room”
pauml, 7 Feb 2017 | Read review
“Higher floors have a better view but nothing to get too excited about. A/C is noisy but didn't use it much as it wasn't that hot at night.”
ericsE5872JM, 1 Feb 2017 | Read review
“Rooms at the back of the hotel are quieter. Higher floors are quieter”
37lindsayg, 25 Aug 2016 | Read review
“Get a big room, its worth it...”
SimonV62, 21 Aug 2016 | Read review
5 of 5