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Grand Mercure Bangkok Fortune

1,096 reviews
#130 of 891 Hotels in Bangkok
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Traveller (510)
Room & Suite (166)
Dining (35)
Overview
  • Excellent35%
  • Very good44%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“mrt station”(72 reviews)
“phra ram”(29 reviews)
“shopping mall”(59 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,096)Write a Review
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All reviewsmrt stationphra ramshopping mallclub prestigeclub floorrama ixtesco lotusbusiness tripaccor hotelsspecial thankshotel managementhotel locateddeluxe roomfood courtconvenient locationeasy accessthe executive lounge
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1 - 5 of 838 reviews
Reviewed 2 days ago via mobile

Very old hotel. I can smell bad drain smell almost all over the hotel. Especially from bathroom. Besides even though I am staying at non smoking floor, smoking smell comes from air con ventilation. No need to mention old and dirty bathroom shower curtain, tiles...More

1  Thank Bonobono718
Reviewed 1 week ago

1) black molding & rust in bathroom and window of grand delux king room 2) at check in I need to cancel 2 nights in the middle of prepaid 10 days stay and asked credit (not refund) toward future stay but denied 3) one of...More

Review collected in partnership with Accorhotels.com
1  Thank mikei487
Response from GeneralManager-GMFB, General Manager at Grand Mercure Bangkok FortuneResponded 4 days ago

Dear mikei487, Thank you for your review with these 3 detailed topics. 1. We apologize for your Grand Deluxe room. Some of our bathrooms have some stains on the wall but they are not molds. We feel sorry if you felt uncomfortable. 2. Regarding your...More

Reviewed 1 week ago

We stayed at Grand Mercure Bangkok Fortune for 5 nights until 2018 New Year's Day. We arrived at the hotel at midnight due to our night flight from KL via Royal Jordanian. Check-in process was smooth (obviously because midnight check-in was non peak hour). I...More

Review collected in partnership with Accorhotels.com
Thank Mohd Zaharin A
Response from GeneralManager-GMFB, General Manager at Grand Mercure Bangkok FortuneResponded 6 days ago

Dear Mohd Zaharin A, Thank you very much for giving us your feedback about your 5 nights at Grand Mercure Bangkok Fortune. We are glad your experience was a pleasant one, from your smooth check-in, your upgrade and the discovery of your honeymoon room, to...More

Reviewed 1 week ago via mobile

As a Accor member I have been staying at a few locations but in Bangkok i find the Grand Mecure (Fortune Tower) has the best location intergrated and joining two large shopping centres with all needs and requirements from food to Cinema and electronic outlets....More

Thank Ulsterman1961
Response from GeneralManager-GMFB, General Manager at Grand Mercure Bangkok FortuneResponded 6 days ago

Greetings from Grand Mercure Bangkok Fortune! Thank you so much for your nice words about our property. Our hotel is very well located indeed and we hope you could enjoy the surroundings as well as other historical areas thanks to the MRT (subway) which is...More

Reviewed 1 week ago via mobile

Stayed there with my husband. Executive lounge service was good, however front office staff were quite rude. I guess this hotel is so used to having stable tour groups and airline crews in return have let the standards fall for regular guests. Chinese guests constantly...More

2  Thank hlx1985
Response from GeneralManager-GMFB, General Manager at Grand Mercure Bangkok FortuneResponded 1 week ago

Dear hlx1985 It seems you are in violation of the rules of TripAdvisor, as this review is not only a duplication of your previous review 'Not clean...' and in response to an unsuccessful attempt to extort more complimentary services from the hotel. A report of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$81 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Business Hotel in Bangkok
#113 Luxury Hotel in Bangkok
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$81 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Business Hotel in Bangkok
#113 Luxury Hotel in Bangkok
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (510)
Room & Suite (166)
Dining (35)
Pool & Beach (19)
Hotel & Grounds (316)
Bathroom (29)
Questions & Answers
Ask a question
Tashi T
28 December 2017|
AnswerShow all 8 answers
Response from eric k | Reviewed this property |
Should not be allowed, May request the hotel front desk attendant to assist you .
1
Vote
Ethan S
14 January 2017|
AnswerShow all 6 answers
Response from Paul_from_Surrey_BC | Reviewed this property |
Not sure when it was built. However, I have been patronizing this hotel for more than 10 years. It went through a major upgrade three, four years ago. Most of their rooms look updated, hardwood floor, tasteful wall paper... More
0
Votes
sarandamark
8 January 2017|
AnswerShow all 6 answers
Response from GeneralManager-GMFB | Property representative |
Good morning from Bangkok! The are where the hotel is located is referred to as the new Central Business District. It is a very dynamic part of town with many new and exciting developments on the doorstep. The hotel is... More
0
Votes
Room Tips
"get high for a good view"
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"I stayed at high floor (18th) which is good to see the night view of BKK"
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"Very good location to the nearest MRT station. Good access to eateries and malls."
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"better get twin bed then merge into one to make it way bigger!"
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