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Royal Orchid Sheraton Hotel & Towers

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#68 of 849 Hotels in Bangkok
Certificate of Excellence
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Royal Orchid Sheraton Hotel & Towers
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4,190 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Orchid Sheraton Hotel & Towers
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Showing 2,850: English reviews
CT
Reviewed 19 January 2014

As an SPG Platinum, We were upgraded to a junior tower suite at checkin and the views were excellent. Checkin for Plats is in the lounge and we were offered beverages at checkin. Breakfast was in the lounge (no longer an option to take it at the restaurant) however we felt the breakfast offerings were substantial and great including plenty...

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Thank Room4Travel
Windsor, United Kingdom
Reviewed 18 January 2014

Stayed here for a week. The room was comfortable and clean, also plentiful bottled water was on supply. Two pools both great and one with great views from a lounger out over river to watch the boats go by. Only gripe is the air con didn't appear to go cold enough but then I do like it really cold. Recommend...

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Thank Dan B
Devon, United Kingdom
Reviewed 17 January 2014

We were here on NYE and thought the hotel was in a great location. Try and get a room on floor 15 or above as the views are spectacular. The room was a very good size, large bed with a firm mattress and a pillow menu. We were touring for a few days and then returning to the hotel and...

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Thank Katrinalort63
Paris, France
Reviewed 17 January 2014

If i remember one thing specifically about this hotel it's the great setting on the breakfast terrace on the river an dthe abundant choice of foods to choose from. The rooms and staff attitudes are of similar high standard as you'd expect from any bangkok hotel in this price range. The location at river gives also a pleasant surrounding that...

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Thank Michael G
Pasadena, California
Reviewed 16 January 2014

Definitely a nice place to stay.. Three stars because there are more luxurious hotels in Bangkok of course. The room was small but well-equipped and free water bottles were delivered every day. The bathroom was darkish and there wasn't an easy place to hang a wet towel. The view of the river was spectacular, and there was one very comfortable...

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1Thank BijouxfromPasadena
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear BijouxfromPasadena, I would like to thank you for taking the time to share your feedback with us. I am glad to know you had a comfortable experience and that you loved our breakfast buffet. However I am sorry to read about some of your disappointments and have already shared your feedback with the team for further improvement on our...

Pittsburgh
Reviewed 16 January 2014

I have been coming to this hotel for five years on business. This year, I was disappointed in the quality of the room. It was definitely showing its age. There were noticeable tears in the wallpaper and stains on the carpet. I was particularly disappointed as this was a Tower, or premium, room. Also, the AC was not functioning well....

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1Thank Chinanomad
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Chinanomad, I would like to thank you for your ongoing patronage throughout the years and for taking the time to write your comment on Tripadvisor. I am glad you enjoyed your experience at our Italian restaurant and to learn you found our Front desk associates helpful. I have noted your feedback and would like to apologize for the shortfalls...

Penzance
Reviewed 15 January 2014

We have visited this hotel on a number of occasions and yet again, outstanding! We stayed in a Towers room with access to the Club Lounge which has had a re-vamp since our last stay - nothing major, but updated furniture and fittings. The staff are so friendly, exceptionally so and very genuine. The bedrooms are lovely, comfortable and extremely...

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1Thank mandkPenzance
Philadelphia area
Reviewed 15 January 2014

The room was splendid--4 exceppent pillows apiece, 6 bottles of good water, and --most important--free good quality internet (in the lobby only, however). For a hotel of this calibre the breakfast was surprisingly disapointing--cold, stale bacon for example. But it was certainly ample and edible.

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Thank NorthArrow
London, United Kingdom
Reviewed 14 January 2014

We love this hotel right on the river & on the right side i might add- fabulous food even Rick Stein rates this place as one of the best hes had Thai food in - The river at night the pool side bar & restaurant we absolutely love this place cant wait to go back

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1Thank jeff h
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear jeff h, I was delighted to read your review and to learn you had such a pleasant stay you couldn’t wait to come back here! I must agree an evening swim and drinks overlooking the river are a great way to relax after a busy day. Please do let us know when your travels bring you back to Bangkok...

Kuala Lumpur, Malaysia
Reviewed 14 January 2014

This hotel always delivers. The rooms are clean and luxurious. The views are stunning, and the staff is friendly and well qualified. Breakfast has some of everything, and is well worth taking your time.

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Thank QatariTraveler
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear QatariTraveler, Many thanks for your great review. I am glad you enjoyed your stay and appreciate your praises about our associates’ positive attitude. I hope to have the opportunity of welcoming you back again soon. All the best, Claire D.

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Feast
Feast
Cuisines: Sushi, Asian, Thai, International, European
Riverside Grill
Riverside Grill
Cuisines: Seafood, Grill, European
Giorgio's
Giorgio's
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 

Additional Information about Royal Orchid Sheraton Hotel & Towers

Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: RM399 - RM824 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Reservation Options:
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton
Hotel Style:
#39 Romantic Hotel in Bangkok
#44 Family Hotel in Bangkok
#44 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#61 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Royal Orchid Sheraton Hotel & Towers staff and other travellers.
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Questions? Get answers from Royal Orchid Sheraton Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River View”
 of 5 bubbles noic2015, 22 Mar 2017 | Read review
“Ask for a high room it gives a better view of the river and become an SPG member it offers so many extra facilities.”
 of 5 bubbles gillyc33, 15 Mar 2017 | Read review
“Definitely get a river view on a upper floor”
 of 5 bubbles 545kerried, 9 Mar 2017 | Read review
“personallu I think the higher you are the better and ask for a river view and you won't be dissappointed.”
 of 5 bubbles patmhooper12, 9 Mar 2017 | Read review
“The rooms with River and city views are indeed worth it”
 of 5 bubbles ScotsNomad2014, 8 Mar 2017 | Read review
5 of 5