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Royal Orchid Sheraton Hotel & Towers

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#66 of 843 Hotels in Bangkok
Certificate of Excellence
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Royal Orchid Sheraton Hotel & Towers
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4,104 Reviews from our TripAdvisor Community

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Showing 2,782: English reviews
Singapore, Singapore
Reviewed 3 October 2013

A returned plat SPG to this hotel for the 4th times this year. Check in was done smoothly at Sheraton Club Lounge on 27th Fl. Allocated an Excecutive Suite though this time with a low floor (7th). Not really that bothered anyway. Room was large with separate living room overlooking Chao Phaya River. Bathroom was nice with interconnecting doors to...

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Helpful?
1Thank SPGLovers
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear SPGLovers, It was a pleasure having you as our guest and I would like to thank you for taking the time to write such kind words. We are delighted to read about your praises regarding our associates’ positive attitude and level of service you experienced and look forward to welcoming you back when you return to Bangkok. Best wishes,...

Singapore
Reviewed 2 October 2013

The best part about staying at the Royal Orchid Sheraton, apart from the relatively genuine service, is the access to the newly renovated Lounge. The lounge, in its calming blues and tans, is located on the 27th floor of the hotel. The lounge serves breakfast, afternoon tea, and evening cocktails. The breakfast is a limited selection compared to the breakfast...

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4Thank The_TRH_Website
washington
Reviewed 1 October 2013

The Hotel is right beside the river so really handy to travel by boat to other parts of Bangkok, Really lovely at night sitting in the outside bar drinking cocktails and watching the river traffic go by. The rooms are comfortable and spacious we were upgraded to a club room which had great views of Bangkok and the river. The...

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Helpful?
Thank jeanwashington
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear jeanwashington, Thank you for choosing to stay with us on your recent trip to Bangkok. It is very nice to hear you had a pleasant stay with us and we appreciate your support and the time you took to share your feedback. We look forward to welcoming you back in the near future, Kind regards, Claire D.

Oslo
Reviewed 1 October 2013

Unfortunately we were very disappointed this time with our favourite hotel when we are travelling through Bangkok. Usually they have been so very helpful and service minded but this time we met only rigidity and a feeling that they really could not care less......this is very unfortunate for the hotel and sad for us as the hotel has been a...

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Helpful?
1Thank sunloverOslo
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear sunloverOslo, Thank you very much for sharing your feedback with us. I appreciate you taking the time to detail your experience and am sorry to hear you were not entirely satisfied with your stay at our hotel. We always do our best to meet our guests’ expectations; therefore I am very sad to learn we didn’t manage to do...

New Delhi, India
Reviewed 1 October 2013

This hotel particularly has rooms with great view of the river Chao Phraya. It also has a free shuttle boat rid on the river which takes one to the nice mall Asiatique. There are good food outlets near the hotel and the location of the hotel is not far from the hub of activities in Bangkok. Obviously the rest of...

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Helpful?
Thank Sonarin
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Sonarin, Many thanks for taking the time to share your feedback. We are very happy to hear you had a pleasant stay with us and especially enjoyed the great river views as well as the hotel facilities. Please do let us know if your travels take you to Bangkok in the future as we would be delighted to have...

Sheffield, United Kingdom
Reviewed 1 October 2013

We stayed here for 3 nights at the start of our Thailand tour. We had a lovely deluxe river view room which was extremely comfortable and immaculately clean. All the staff we came across were helpful and friendly. We were offered the opportunity to pay more and upgrade to a superior room to include free wi fi but chose to...

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1Thank goody2shoesabroad
Gunpo, South Korea
Reviewed 29 September 2013

I stayed here 3 nights in executive suite river room with my family. The room has nice view for Chao river and the staffs ware very kind. The luxury "FREE" shuttle boat to Taksin BTS was also very useful to travel other Bangkok area and we could get free water and wet towel service in the boat. The bus boat...

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Helpful?
1Thank PaulChangjinJeong
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear PaulChangjinJeong, Sincere thanks for taking the time to post this nice review on Tripadvisor. I was delighted to learn that you and your family had such a great stay with us and that you found our associates helpful and kind. I have already shared your kind words with Nimit and hope to have the opportunity of welcoming you back...

Tokyo, Japan
Reviewed 28 September 2013

Did not stay in this hotel but visited only. All staff very friendly especially the one in the Add(itional) tours desk who arranged for free passage to Gems gallery and then to Grand Palace Hotel. In the afternoon made arrangement for booking me to River City canal tour. It cost 950baht, from 2 to 430pm including sweet fruits and drinks...

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1Thank eTaka
Reviewed 27 September 2013 via mobile

This hotel is absolutely wonderful. The rooms are immaculate and all the staff friendly! The views from the 23rd floor are stunning even from the corridor!!! It is the height of luxury and it is lovely to just be here. The breakfast is extensive to say the least will def. stay here again !!

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1Thank Neil_ponton
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Neil_ponton, I must say your review has made my day! It is great to hear you had such a wonderful stay and that our services were able to exceed your expectations. I do look forward to welcoming you back as our guest in the near future. Please do let us know if you require any help for future travel...

Kent
Reviewed 25 September 2013

We stayed for five days at the beginning of our holiday, went to Hua Hin, then came back for one night. It was clean, the service was OK, but the food rather expensive. A real highlight was that my son left something behind and they kept it for when we came back, which was a very nice touch. The pools...

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2Thank KLCKent

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Feast
Feast
Cuisines: Sushi, Asian, Thai, Japanese, International, European
Riverside Grill
Riverside Grill
Cuisines: Seafood, Grill, European
Giorgio's
Giorgio's
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 

Additional Information about Royal Orchid Sheraton Hotel & Towers

Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: RM405 - RM913 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Reservation Options:
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton
Hotel Style:
#39 Romantic Hotel in Bangkok
#42 Spa Hotel in Bangkok
#44 Family Hotel in Bangkok
#53 Business Hotel in Bangkok
#59 Luxury Hotel in Bangkok
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Questions & Answers

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Questions? Get answers from Royal Orchid Sheraton Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles FinnT_11, 16 Feb 2017 | Read review
“Choose a room on a higher floor. View is excellent.”
 of 5 bubbles Foodloversue, 14 Feb 2017 | Read review
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