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Sheraton Grande Sukhumvit, A Luxury Collection Hotel

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#10 of 849 Hotels in Bangkok
Certificate of Excellence
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Sheraton Grande Sukhumvit, A Luxury Collection Hotel
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3,404 Reviews from our TripAdvisor Community

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Showing 2,573: English reviews
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Reviewed 3 days ago NEW

The Staff were exceptional and extremely helpful and full of warm welcome - particularly Sirinapha who was nothing less than 5***** qualities with her smile, service and knowledge Felt very safe and comfortably at home The facilities first class The Bar and library sitting area extremely comfortable and inviting

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Helpful?
Thank Ange L
Reviewed 3 days ago NEWvia mobile

Don't have a problem with your reservation . You will end up frustrated and stressed. We got in 1 night late and asked to extend our stay. I got the run around for 3 DAYS at the end to get a NO. Caused me a migraine with vomiting and ruined my stay .We had to pay for a whole new...

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Helpful?
1Thank Jocelyn F
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear Jocelyn F, Thank you for staying at the Sheraton Grande Sukhumvit during your recent visit to Bangkok and for going to the trouble of sharing with me your stay experience. Your opinion is very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. I was...

Melbourne, Australia
Reviewed 3 days ago NEW

A Jewel hotel in Bangkok. Truly 5 star overall. The SPG premium room is tastefully designed providing complete comfort. They provide a choice of bed and pillows of our choice. They are heavenly comfortable. A large ensuite with bath and shower, and walk-in wardrobe. Security in the hotel is absolutely fantastic. With Keycards to rooms, CCTV thru out the hotel...

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1Thank DavidFran10
Reviewed 3 days ago NEWvia mobile

We stayed only one night But from the point of arriving until leaving we were very impressed Excellent check in fast and corteous The room was a good size very clean Breakfast had a good selection and the service was excellent The concierge was very helpful and proficient Overall we were very impressed i would definitely stay here again

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1Thank Matthew D
Hong Kong
Reviewed 5 days ago NEWvia mobile

I stayed in this hotel a long time ago. I was recently offered a gold membership so I decided to give it a try. Sorry to say it leaves a bad taste in my mouth and I probably won't go back again. Location is in one of the busiest part of town and steps away from the BTS train so...

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Helpful?
Thank BacchusHK
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear BacchusHK, May I thank you for staying at the Sheraton Grande Sukhumvit. I was sorry to read that you were not happy with your stay. I believe that your major disappointment revolved around your understanding that the room rate included breakfast. With concern we have checked your online booking and note that you did book a Grande Room which...

Pittsburgh, PA
Reviewed 5 days ago NEW

We recently stayed at this hotel in a premier room for 4 nights. The room was comfortable, clean, quiet, spacious and everything you would expect from a 5 star property. Everything worked splendidly and we experienced no issues. We were on a higher floor and the view was fantastic. The wi-fi also worked very well and room was well equipped...

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Helpful?
1Thank hefjosta
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear hefjosta, Thank you for the great feedback and with such a motivating message to all of us. We really appreciate your valued time that you have put into this review, and it will definitely be shared with all members at Sheraton Grande Sukhumvit in our upcoming monthly associate celebrations. Again, thank you very much and we look forward to...

Reviewed 1 week ago

Good choice for a "base" in Bangkok, clean rooms and large bathrooms are a highlight. The review score would be better if it wasn't for the level of service. We requested a room with two beds, but on arrival it turned out the room had one double bed. When asked to switch, we were informed that there are no rooms...

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2Thank Lucas S
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear Lucas S, Thank you for staying at the Sheraton Grande Sukhumvit during your recent visit to Bangkok and for going to the trouble of sharing with me your stay experience. I am concerned to learn that you were disappointed that a two bedded room was not available upon check-in despite your prior request. As January was the month when...

Ottawa, Canada
Reviewed 1 week ago

We recently stayed at the Sheraton Grande Sukhumvit with my family- 2 Adults and 2 boys, ages 15 and 10. We felt that the quality of this hotel, the services levels and the location make this one of the very best hotels in the SPG chain. Our great experience started long before check-in, with communication with Richard Chapman, the GM...

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1Thank 0Canada
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear 0Canada, Thank you for staying at the Sheraton Grande Sukhumvit during your recent visit to Bangkok and for going to the trouble of sharing with me your stay experience. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. We are most...

Oman
Reviewed 1 week ago

first time to stayed in Sheraton grande hotel, very good hotel , helpful staff our room was on 27 floor river view was very nice clear and comfort bed the hotel connect to the Ashok sky train easy to go around

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1Thank battashi
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear battashi, Thank you for choosing Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok. I am delighted to read that you enjoyed your stay and the 27th floor river view from our comfortable spacious room. Indeed the hotel is conveniently located with direct access to both the BTS and MRT. Should you visit Bangkok again in the near future we...

Reviewed 1 week ago

Living in Sukhumvit Soi 13, I have visited and stayed in this hotel for many times since my first stay in Bangkok in March 2012. Afterwards many of my business colleagues have been guests there and enjoyed its hospitality as well. Over the years, I have been a club member till today, enjoying the jazzy 'Living Room' with Randy Cannon...

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Helpful?
1Thank Claudius K
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear Claudius K. Thank you for sharing your experience of our various venues at Sheraton Grande Sukhumvit. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. We are most delighted to learn that our hotel’s services and facilities exceeded your expectations and...

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Sukhumvit Road in the heart of Bangkok with a walkway connecting the hotel lobby to the convenience of the Skytrain and the MRT underground, guests are moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife. ... more   less 

Additional Information about Sheraton Grande Sukhumvit, A Luxury Collection Hotel

Address: 250 Sukhumvit Road, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: RM649 - RM1,100 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grande Sukhumvit, A Luxury Collection Hotel 5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Sheraton Hotel Bangkok
Sheraton Hotel Grande Sukhumvit
Sheraton Bangkok
Bangkok Sheraton
Hotel Style:
#7 Spa Hotel in Bangkok
#9 Luxury Hotel in Bangkok
#11 Family Hotel in Bangkok
#13 Business Hotel in Bangkok
#16 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grande Sukhumvit, A Luxury Collection Hotel staff and other travellers.
58 questions
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Questions? Get answers from Sheraton Grande Sukhumvit, A Luxury Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms very good”
 of 5 bubbles 741angel, 27 Mar 2017 | Read review
“Be a SPG member and enjoy the premium rooms at higher floors.”
 of 5 bubbles DavidFran10, 27 Mar 2017 | Read review
“Ask for a newly renovated room to be sure”
 of 5 bubbles claudiusk2017, 19 Mar 2017 | Read review
“Treat the staff well.”
 of 5 bubbles pettermatthews, 14 Mar 2017 | Read review
“Assume all rooms are quite, lake view is very nice.”
 of 5 bubbles jsthouston, 14 Mar 2017 | Read review
5 of 5