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Ambassador Hotel Bangkok

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Ambassador Hotel Bangkok
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510 Reviews from our TripAdvisor Community

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Showing 418: English reviews
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Reviewed 3 days ago NEWvia mobile

Initially I booked a room in main wing which was full of bad smell. Created some Gas from toilet which was permanent. Next day shifted to Tower Wing where I lost my goods but after claim to complain desk they refund my goods. When I asked - why it has been missing or stolen from my room- the desk officer...

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Thank Hasan R
Surrey, Canada
Reviewed 4 days ago NEW

We traveled with a couple and we got a nice room higher up in the tower; however, they got a horrible room. They were able to upgrade into the same tower we were in and get a normal room for additional fee. The room itself was big, good wifi, average bathroom. We did have one mishap. Either my husband is...

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Thank rumin03
Toronto, Canada
Reviewed 5 days ago NEW

I stayed here just for one night as it was the end of my trip and I was flying out of Bangkok. I've stayed at several hotels in the area and I always wanted to try this place. It's a bit more expensive than other budget hotels and I wanted to see if it was worth it. I had the...

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Thank Johnathan H
Reviewed 6 days ago NEWvia mobile

Worst internet ever ! Super slow ... the rooms are like made in ancient times ! The TV is literally smaller than a palm and the oldest version there is of LCD ! The Air Conditioner, oh god !! Even a handmade fan is better :")

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Thank Prottoy C
Jaipur, India
Reviewed 6 days ago NEW

well i didn't expect this type of room in Bangkok its so attractive from outside but the condition of rooms are worst .even the water is coming out from the shaft . i will not suggest this hotel to anyone. specially if you are travelling with your family.

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Thank addy797
Reviewed 1 week ago

This hotel is very well situated in Sukhumvit soi 11, and when you arrive you see a very large hotel with lots of services available. Nevertheless we did a check in which lasted half an hour, to offer us two single beds instead of a double bed, so-called overbooking but we paid in advanced. The room was with very poor...

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1Thank Frédéric G
Colombo, Sri Lanka
Reviewed 1 week ago via mobile

Stayed at Ambassador over 50 times in the past 10 years. It is the perfect hotel. The rooms are great. Clean, comfortable and, immaculate. The location is the best in Bangkok. Everything you Possibly need is just outside of the hotel. Operator, Concierge, house keeping, Restaurant Stewards, Managers are undoubtedly the best. They are the nicest people you can meet....

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Thank tammywarkuss
Reviewed 1 week ago

old hotel in a great location. renovation has been going on for a number of years now. hopefully done by the next time I visit. :) 5 minute walk to the Nana BTS. Breakfast buffet has deteriorated though as there are fewer dishes to choose from compared to the last time I visited.

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Thank Yas S
Reviewed 1 week ago

I satyed only 1night here and not so bad hotel. I think Europan like this locaton because there are many facility (pub, restaurant, massage, etc) around there. Also I saw many Indians. The hotel facility is so so I can use hot shower but drain was not running well and WiFi is slow so I recommend to use prepaid SIM...

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Thank Alf_Kain
jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest Thank you very much for having stayed with us during your recent visit to Bangkok. Direct guest feedback is very importance in the hotel industry and We thank you for having taken the time to share your thoughts on our property here on tripadvisor.com With Best Regards, Hotel Management

Reviewed 1 week ago

I was booked in this hotel by my company. The rooms need to be more cleaned and service to the customer to be improved as now it is in very poor state. It felt that the hotel is old and worn out. The staff at the reception needs to be really trained!!!!

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Thank Nishant K
jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest Management takes all our guests feedback very seriously and all the issues you have raised will be addressed with the departments concerned. About staff attitude which will be addressed in our training and coaching sessions Ambassador Hotel will undergo some refurbishing over the coming months and we hope to welcome you back soon to Ambassador Hotel Bangkok....

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Ambassador is perfectly situated in the heart of dynamic Bangkok on Sukhumvit Soi 11, offering a wealth of shopping venues, popular bars and upscale restaurants. The hotel provides guests with convenient transportation, a five minute walk from the Sky Train, ten minutes from subway line, and Bangkok's International Suvarnabhumi Airport is only 30 minutes away.All 760 guest rooms and suites in both Main and Tower Wings were recently renovated offering a kaleidoscope of choices to suit all lifestyles and senses. ... more   less 

Additional Information about Ambassador Hotel Bangkok

Address: 171, Soi 11 Sukhumvit Road, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit , Wattana
Price Range: RM199 - RM306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ambassador Hotel Bangkok 4*
Number of rooms: 755
Reservation Options:
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Also Known As:
Bangkok Ambassador Hotel
Hotel Style:
#142 Spa Hotel in Bangkok
#243 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Ambassador Hotel Bangkok staff and other travellers.
44 questions
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Hi everyone, our family has been staying at Ambassador Hotel on our annual Bangkok Vacation for the last 15 years and we love it as it feels like home and the area is just unbeatable!

The last time I went there was in April 2014 and on this trip we noticed the hotel has fallen a few steps back from what it was compared to 2013. A few things I would like to know :

1. The A/C in the Reception area used to be really good and refreshing to walk into after a full day of shopping but in 2014 the A/C was literally non existent, so what I want to know is - was it temporary or is it still the same ?

How about the A/C in the Tower Wing Ground floor lift area (near the fish tanks ?) and in the AM Cafe. We usually hang around these areas hence the concern.

2. We always stay in the Tower Wing and have found that the Rooms and Washrooms were quite good (no foul smell,cockroaches etc) is the standard still the same in the tower wing?

The house keeping in the tower wing used to do an awesome job cleaning the rooms, how is it now ?

3. Is the hotel still happening like it used to be ? One plus point for this hotel used to be that it was never boring (people always in the lobby area etc).

These questions might be weird to some but this year we will be spending around 17 days during the Christmas and new year season in Bangkok and can't let anything spoil our holiday as it is a very special one this year! if the hotel has really gone down we might have to look for a replacement hotel - sadly :(

Thanks,

Jamie - Sri Lanka.

over a year ago
Dhaka City, Bangladesh

See all questions (44)

Questions? Get answers from Ambassador Hotel Bangkok staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high flower in the tower”
  • our sink broke.. lol
 of 5 bubbles rumin03, 20 Mar 2017 | Read review
“bad internet connexion, A/C unit noise, good location, bad room equipment”
 of 5 bubbles 507fr_d_ricg, 16 Mar 2017 | Read review
“Ask for a room on a high floor”
 of 5 bubbles tartant2016, 12 Mar 2017 | Read review
“Stay top floors of tower side.. above 19th floor”
  • room
  • room
 of 5 bubbles Purbangshu, 26 Feb 2017 | Read review
“Higher floor”
 of 5 bubbles mohammadsajjadh, 26 Feb 2017 | Read review
5 of 5