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Novotel Bangkok Sukhumvit 20

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349 Reviews from our TripAdvisor Community

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Showing 251: English reviews
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Melbourne, Australia
Reviewed yesterday NEW

I stayed four nights at the Novotel Bangkok Sukhumvit 20 in an executive room. Pros: loved the design and feel of the room especially the dark wooden floor and colour concept, friendly staff, good reliable internet, delicious burger at ground floor bar, nice pool, executive lounge access. Cons: breakfast was mixed and a little disappointing for a big international hotel...

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Thank Alexinmelbourne
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

Impressed with this relatively new hotel. Check in and check out was a breeze. Staff was great. However she did forget my welcome drink voucher but remedy it by giving me an extra one when I requested. Positives: I had a deluxe room. Very good size. Very modern design and clean. Very well lit room and bathroom. Bathroom scale available....

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Thank TrisnoK
About Hotel's Favourite Review
NovotelSukhumvit20, General Manager at Novotel Bangkok Sukhumvit 20, responded to this review

Dear 'TrisnoK' Thank you for taking the time to review your recent stay with us at Novotel Bangkok Sukhumvit 20 and for the 5 our of 5 score Your positive comments will definitely serve as further encourangement for our team to keep up the levels of service to compiment our wonderful facilities we are so proud to offer to our...

Hornsea, United Kingdom
Reviewed 3 days ago NEW

We stayed here for 1 night before our flight back to the UK the next morning. Our stay was enjoyable from the moment we arrived at the hotel. The hotel itself is beautiful. The lobby and reception area are hugely impressive. Our room was also lovely and really well designed. The bed was really comfortable and the room included everything...

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2Thank becdunning
Reviewed 4 days ago NEW

room was clean , sky bar and swimming pool nice Hotel was good location not far to walk to bts Service was good especially concierge team . Special thanks to Harry who arranged great trip in bkk

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1Thank Carrie W
Sentosa Island, Singapore
Reviewed 4 days ago NEW

Hotel is fully booked that there is no chance of free upgrade or change room. The Deluxe rooms are badly allocated(at four corners of each floor next to either pantry or emergency exit). Pay more money and get more noise! Only one suite room per level and swimming pool facing. No point upgrading if you like privacy and peace. Some...

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Thank leisurelad118
Kristiansund
Reviewed 1 week ago NEWvia mobile

During the last 10 years I have been travelling to Thailand almost every year, and we have stayed at a lot of nice hotels in Bangkok. But Novotel Bangkok Sukhumvit 20 is one of the best among these. Superb service level from the very arrival until we left 3-days later. Nice hotel rooms, nice swimming pool area, good restaurants -...

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Thank Per Rune D
Melbourne, Australia
Reviewed 1 week ago

A relaxing and friendly environment with good facilities and a range food options. Well positioned to shopping and transport - we had the most enjoyable stay. The building is very new, clean and well appointed. My only concern is for the quality of some fixtures and fittings, which will deteriorate quite rapidly.

Review collected in partnership with Accorhotels.com
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Thank michaelkl2017
Sydney, Australia
Reviewed 1 week ago

I stayed with a group of friends last month in 2 family rooms. We thoroughly enjoyed our stay and would recommend this hotel to anyone looking to be central to the action but removed enough to ‘escape’ the hustle and bustle of downtown Bangkok. The family rooms were faultless – top-notch condition and very large. The bathroom was a little...

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Thank HolidayDaydreamer
Sydney
Reviewed 1 week ago

My wife and I and our baby son stayed for 3 nights as part of a week's stay in bangkok, deciding to try 2 hotels. The hotel is close to brand new and the location is excellent if you are looking to access the sukhumvit nightlife by foot. The BTS is about an 8-10 minute walk as well which is...

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Thank Bryflies
Macau, China
Reviewed 1 week ago

Was staying here for 3 nights, quite disappointed about this hotel. As a platinum member, first time I felt the service at the executive lounge was worse than other department. Good things: 1. Excellent design of the lobby and the renovation are very nice. 2. The concierge department got the best service in this hotel. Keep going. 3. Nice swimming...

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Thank michaelpat83
NovotelSukhumvit20, General Manager at Novotel Bangkok Sukhumvit 20, responded to this review

Dear 'Michaelpat83' Thank you for taking the time to review your recent stay with us, and I would like to apologise for the areas that the levels of our service that did not meet your expectations We have reviewed with all the departments managers and teams you have mentioned, particularly the Executive Sky Lounge and Gourmet Bar where the service...

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
The new Novotel Bangkok Sukhumvit 20 offers all the superb facilities, exemplary service and luxuries of one of the finest hotels in Bangkok. Centrally located in the heart of Sukhumvit, Bangkok's most vibrant district and only 30 minutes' drive from Suvarnabhumi International Airport, it is surrounded by all the life, excitement and energy that the city is famed for, and within easy walking distance of many attractions including Bangkok's newest shopping district, the EmQuartier, the upmarket Emporium Department Store, the Dinosaur Planet Theme Park , Asok BTS and Sukhumvit MRT public transportation stations, and the Airport Rail Link. Each of the Hotel's 244 rooms perfectly blends clean modern lines and traditional Thai style, allowing you to unwind in an atmosphere of unmatched calm and relaxation. All rooms feature the fullest range of contemporary comforts, including complimentary Wi-Fi, modern furnishings, large LCD TVs and bright, stylish, bathrooms. Dining options, which offer something to suit every taste, include the "Gourmet Bar" and "Food Exchange", Novotel's latest dining concepts that serve superb local and international cuisine, and "Sky on 20", our rooftop bar on the 26th Floor, the perfect venue to round off the evening with a nightcap while taking in the colors and lights of the Bangkok nightscape, (opening soon). The hotel's meeting facilities are perfect for every type of occasion, and offer cutting edge technical equipment and a professional planning and catering service. They include a Large Ballroom with natural daylight for up to 1000 people, 6 additional Meeting Rooms, and 3 private Dining Rooms across three floors of function space. The friendly and dedicated staff at the Novotel Bangkok Sukhumvit 20 look forward to welcoming you, and to ensuring that you receive the impeccable service and comfort that every Novotel is known for around the world! ... more   less 

Additional Information about Novotel Bangkok Sukhumvit 20

Address: 19/9 Sukhumvit Soi 20 | Klongtoey, Bangkok 10110, Thailand (Formerly Royal Parkview Hotel)
Region: Thailand > Bangkok > Sukhumvit
Price Range: RM328 - RM598 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Sukhumvit 20 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Royal Parkview Bangkok
Hotel Royal Parkview
Hotel Style:
#40 Spa Hotel in Bangkok
#55 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Sukhumvit 20 staff and other travellers.
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Questions? Get answers from Novotel Bangkok Sukhumvit 20 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all room are not sound proof. deluxe room at corners of each floor next to pantry or emergency exit; suite room pool facing”
  • Rain shower huge but not power :(
 of 5 bubbles leisurelad118, 20 Mar 2017 | Read review
“Floor 20, on the left side of the elevator would be a good choice as you can observe Bangkok City beautifully, especially at night.”
 of 5 bubbles 297gunawanz, 13 Mar 2017 | Read review
“Higher rooms are quieter due to main streets around the hotel.”
 of 5 bubbles lhornef, 12 Mar 2017 | Read review
“We were on 23rd Floor - excellent room”
  • Twin room
 of 5 bubbles 1K, 26 Feb 2017 | Read review
“High floor room will be quiet”
 of 5 bubbles cathytsang, 14 Feb 2017 | Read review
5 of 5