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Centara Grand at CentralWorld

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2,384 Reviews from our TripAdvisor Community

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Showing 1,908: English reviews
Singapore, Singapore
Reviewed 9 April 2015

I have been visiting Bangkok for the past 12years and every year I will travelled for 3times at least and I have been staying at the same Novotel Siam square.Finally decided to make a switch to Centara after all these years.I was really amazed by the serivce, personal touch and the cleanliness of the hotel! Highly recommended!

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Helpful?
19Thank yoshikimaster
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear our value guest, It was a great honor to learn from your had an enjoyable staying with us at Centara Grand and Bangkok Convention Centre at CentralWorld, this compliment will share among our collegues for their effort and keep doing well to impress our guest. Therefore; should there be any further information or assistance please do not hesitate to...

Philippines
Reviewed 7 April 2015

After our stay in Hua Hin we came to Bangkok & stayed in this hotel for 3 nights. When we were dropped off nobody was at the door & nobody was taking our luggage. It took around 10 minutes before someone came out the door then nobody told us that the check-in counter was at the 23rd floor. The lobby...

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Helpful?
1Thank KayC18
CGCW, Resident Manager at Centara Grand at CentralWorld, responded to this review

Dear Trip Advisor Reviewer, Thank you for sharing your candid feedback, and we hope you will accept our most sincere and profound apologies for not measuring up to your expectations. We are distressed to learn about your experience and I have taken up your comments with the team for immediate investigation and corrective action. We always strive to serve our...

Melbourne, Australia
Reviewed 7 April 2015

Centrally located on top of a giant shopping centre and within walking distance of most of the other large shopping venues, this hotel is a great place to base yourself for a stay in Bangkok. Great breakfast, terrific restaurants and a roof top bar that has to be experienced, this is a top class hotel not to be missed. We...

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Helpful?
17Thank Toddyrob76
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear our value guest, Thank you very much for kind sharing experience while staying with us at Centara Grand and Bangkok Convention Centre at CentreWorld. Your kind compliment will make us trying harder to comfort and impress our value guests. Should there be any further information or assistance needed please do not hesitate to contact us via qtycgcw@chr.co.th We are...

Albury, Australia
Reviewed 7 April 2015 via mobile

We spent 5 nights here and found majority of the staff unhelpful. Receptionist that greeted us really gave us nothing. front staff at the door were a little more helpful. Concerige staff were unhelpful on numerous occasions. Breakfast was good with a wide variety to choose from. Free internet in room was nice. Room itself was clean and bathroom was...

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1Thank tor6
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear our value guest, Firstly on behalf of the management, we do sincerely regret the experience faced while being our guest. Please rest assure we will monitor and keep harder to train our staff to meet with our guest's expectation. By the way we do thank you for kind sharing and appreciated our property and Housekeeping attendant, meanwhile, if you...

Reviewed 2 April 2015

Late Review : Spend 2 night on Feb on a business trip. This hotel's location couldn't get more strategic. On top of the one of the largest shopping mall in Bangkok and several plaza surrounding by walking distance. The hotel itself is top notch. Nice design, amenities, free in room wifi and good breakfast too. Definitely will come back in...

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22Thank Frandy B
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear guest, First of all, we do really thank you for kind sharing feedback and we learnt you love our location and enjoy moment with all service and facility. This compliment will be forwarded to our staff for the appreciation and encouragement. Should there be any further information or assistance may required please feel free to contact qtycgcw@chr.co.th Looking forward...

Thailand
Reviewed 2 April 2015

I stay only 1 night, Good location next to Central World, Siam Paragon , Erawan Shrine , The room was big and fantastic , The Red Sky on top the Food very expensive. Thank you all staff very nice all section Especially K.Nueng (reception at 23 floor) , he welcome and upgrade me to Suite Room, see you next visit.

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19Thank 43kevin
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear guest, Thank you so much for kind sharing experience to us, it made us seeing what we can offer to our guest to comfort and satisfied during staying with us at Centara Grand and Bangkok Convention Centre at CentralWorld. Should there be any further information or assistance please feel free to contact us via qtycgcw@chr.co.th Looking forward to welcome...

Bowdon, Georgia
Reviewed 2 April 2015

FABULOUS hotel, clean rooms, outstanding service,excellent quality food with an extensive room service menu, wonderful buffet breakfasts with choices.for everyone . I would stay again and again and again !!

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20Thank Trish L
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear our value guest, On behalf of the management and staff at Centara Grand and Bangkok Convention Centre at CentralWorld - we do really appreciated to hear your kind sharing "Excellent stay" experience to us. This is make our staff to encourage to try hard and harder serving our guest with the best service and facility. Meanwhile if there be...

Reviewed 1 April 2015

i stayed here for 2 nights on bussiness trip at Bangkok and pleased with this. Room is not big and clean. Accomodation and service are good. The hoel is located near shopping mails so i enjoyed going shopping at lesure time. Everething is good. I'll come back here with my family next time.

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Helpful?
2Thank Quang Son H
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear guest, Thank you very much for kind support and sharing your great experience to us. It is the best way for us to keep improvement to make our guest comfortable as staying home. Therefore; should you need further information or assistance please do not hesitate to contact us via qtycgcw@chr.co.th Looking forward to welcome you back to our familiy...

Poole, United Kingdom
Reviewed 31 March 2015

The hotel itself is showing its age slightly, but the rooms were nice and its fantastic to be located within the shopping mall, so you can escape the heat of Bangkok. The cafe downstairs was a good choice for breakfast and very affordable.

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2Thank Miss Moffat A
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear guest, We do really appreciated to hear your sharing experience - thank you very much for kind support us. Our location is one of many things that we wish our guest will have a great time and return to stay with us again, meanwhile should there be any further assistance needed please feel free to contact directly via qtycgcw@chr.co.th...

Singapore, Singapore
Reviewed 31 March 2015

This hotel is above the Grand central world which has lots of good dining options and a supermarket. Also walking distance via sky walk to the sky train, Siam paragon (another amazing mall) where Sea Life is, and Central Embassy. Good pool for children to cool off in. Hotel lobby is on 23 floor. A bit faded at the edges...

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1Thank Susan C
CGCW, Manager at Centara Grand at CentralWorld, responded to this review

Dear guest, All the service, facility are well set to comfort our guest durting staying with us and we do really appreciated to hear from our value guest that having a good time with all of them. At Centara Grand and Bangkok Convention Centre at CentralWorld we are trying hard and harder to impress our guest. Therefore; if you need...

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Staying in Siam

Neighbourhood Profile
Siam
Take some of Asia’s biggest malls, hundreds of street-side vendors and a dozen of posh hotels and you’ll have Siam - Bangkok’s commercial district that will make any shopper’s heart beat faster. From cheap electronics and wholesale goods in MBK to designer handbags in Siam Paragon, you’re almost guaranteed to find what you’re looking for in one of Siam’s many malls. Take a break from the commercial craze and visit the beautiful Jim Thompson house or the state-of-the-art Bangkok Arts and Cultural Centre to recharge.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Red Sky
Red Sky
Cuisines: French, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated right at the heart of the city, Bangkok has a state of the art Convention Centre, fully integrated with a Five Star Hotel and world class shopping and entertainment facilities. The Bangkok Convention Centre and the Centara Grand together make a stunning landmark on the city skyline. Inspired by the shape of a blooming lotus and its symbolic theme of the four elements of life: water, earth, air and fire, Bangkok has a new icon. Connected to CentralWorld, Bangkok's world class shopping centre which incorporates hundreds of retail and dining outlets including leading brand names such as Isetan Department store and 15 movie theatres, the whole development constitutes a unique and unbeatable combination of meeting, business, accommodation, entertainment and shopping facilities all together in one place - CentralWorld. Situated in the heart of Bangkok's business district, delegates will also find many Tourist attractions within easy reach. Easy access to the BTS (Skytrain), which also links to the MRTS (Sub Way) network and convenient access by car and coach to Rajdamri Road and Rama 1 Road provide convenient connections to other areas in the city centre and the inbound and outbound expressway - and Suvarnabhumi Airport is just half an hour away. ... more   less 

Additional Information about Centara Grand at CentralWorld

Address: 999/99 Rama 1 Road | Pathumwan, Bangkok 10330, Thailand
Region: Thailand > Bangkok > Siam
Price Range: RM531 - RM970 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand at CentralWorld 5*
Number of rooms: 505
Reservation Options:
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Also Known As:
Centara Grand And Bangkok Convention Centre At Centralworld:
Centara Grand & Bangkok Convention Centre At Centralworld: Hotel Bangkok
Centara Grand At Centralworld Bangkok
Hotel Style:
#67 Spa Hotel in Bangkok
#71 Business Hotel in Bangkok
#101 Family Hotel in Bangkok
#107 Luxury Hotel in Bangkok
#121 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand at CentralWorld staff and other travellers.
35 questions
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Dubai, United Arab Emirates
Singapore, Singapore
6 months ago
Saltburn-by-the-Sea, United Kingdom
6 months ago

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Questions? Get answers from Centara Grand at CentralWorld staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for floors with no groups staying. They make so much noise when they are back”
 of 5 bubbles Eternity60, 22 Mar 2017 | Read review
“Booked the executive world room on the 50 floor. With all the benefits so as breakfast in the club lounge.”
 of 5 bubbles anders245, 6 Feb 2017 | Read review
“All rooms has good city view, quite floor, excellent services, excellent location for shopping and access to the sky walk and BTS.”
 of 5 bubbles kam503, 5 Feb 2017 | Read review
“Higher for better view. All sides have good view.”
 of 5 bubbles shingla, 2 Feb 2017 | Read review
“Rooms facing the BTS”
  • Red Sky Bar view
 of 5 bubbles Joutishman, 29 Jan 2017 | Read review
5 of 5