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Eurana Boutique Hotel

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360 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Toronto, Canada
Reviewed 2 days ago NEWvia mobile

I booked to stay here for four nights but the minute I checked in I wanted to leave. They gave me room 203Y.. it stunk.. the furniture was old and dirty... the bed was springy and very unappealing. Upon complaining they told me to call booking.com but I refused and told them I just wanted to pay for the night...

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Helpful?
Thank Ian K
Reviewed 3 weeks ago via mobile

The exterior of the hotel, as well as the lobby, gave me great hope when checking-in. I was wrong, as the rooms were sub-par, the bed not so comfortable (our sheets were stained, as was the next set of sheets after asking them to be changed), and the bathroom severely needing some work (borderline cheap hostel quality). The cleanliness of...

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Helpful?
Thank Andrew B
Jenjira C, Manager at Eurana Boutique Hotel, responded to this review

Dear Andrew, Thank you for choosing Eurana as your choice of accommodation for your time in Chiang Mai. We are sorry to read that parts of your stay was unsatisfactory, and we would like to address all of the above items: We would like to apoligise for the fact that you found the cleanliness of the rooms to be unacceptable....

Wellington, United Kingdom
Reviewed 5 December 2016

Having stayed at this hotel before we found that prices have gone up but service is gone down . No face towels , WI-FI spasmodic , No Hot water , No breakfasts served , Did rather like the fish in reception but overall not what we had to come to hope for

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Helpful?
Thank David D
Jenjira C, Manager at Eurana Boutique Hotel, responded to this review

Hi David, Thank you for choosing Eurana Boutique Hotel for your choice of accommodation while visiting Chiang Mai. We are sorry to read that there were aspects of your stay which you felt were worse than your previous time staying with us. We do appreciate you taking time to share your feedback, when comparing to your previous experience with us....

Singapore
Reviewed 3 December 2016

Stayed here for 2 nights in a Standard Room. It was unfortunate that the wing that my room was did not had a lift. This was a bit of an issue as there were a number of seniors in my group. My room was dated but clean. It was obvious there is age to this hotel, i do not have...

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Helpful?
Thank Wolfee
Jenjira C, Manager at Eurana Boutique Hotel, responded to this review

Hi, Thank you for staying with Eurana Boutique Hotel. As mentioned within your review, the Somphet market is ideally located just down the end of the street, and perfect for those looking for traditional Thai food/desserts etc. We are pleased that this and the nearby Thapae area was a positive part of your stay with us. We are sorry to...

Ao Nang, Thailand
Reviewed 21 November 2016

Stayed at hotel 17/11/2016 to 21/11/2016, looked good on reception and lovely pool area. Our room was up three flights of stairs with no lift, I have knee problems and my husband is just put of hospital from knee surgery. They did change our room to ground floor but the room was very basic, the shower room was poor, the...

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Helpful?
Thank jimbob474
Jenjira C, Manager at Eurana Boutique Hotel, responded to this review

Hi, Thank you for choosing Eurana Boutique Hotel while staying in Chiang Mai. We are sorry to read that there were some aspects of your stay which found to be unsatisfactory, and we have addressed the issues below: We are sorry to hear that you were unhappy with the third floor room which was allocated. Eurana Boutique Hotel does have...

El Paso, Texas
Reviewed 3 November 2016

Our room was very clean and spacious with WIFI. The associates at the front desk were very helpful and responsive. Very Nice Breakfasts. Very centrally located for easy tour pick up. Massage Parlosrs, Beauty Salons and places to eat quite close.

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Helpful?
1Thank Bobby O
Jenjira C, Manager at Eurana Boutique Hotel, responded to this review

Dear Bobby, Thank you for choosing Eurana Boutique Hotel for your accommodation during your stay in Chiang Mai. We really appreciate you sharing your thoughts on our boutique hotel, and it is great to read that you were pleased with your stay. Cleanliness is as always of the upmost importance to us and ensuring a thoroughly clean and welcoming hotel...

New York
Reviewed 28 September 2016

Eurana has a beautiful facility, but rooms are mediocre. A bit dark. Great location and helpful staff. We would not recommend the breakfast, there are much better and cheaper places nearby. The pool was ok, great after a long day in the heat. This was good for the price as far as I can tell.

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Helpful?
Thank Maria K
Jenjira C, Manager at Eurana Boutique Hotel, responded to this review

Dear Maria, Thank you for staying with us and taking the time to post feedback for us to review in order to improve our service. We are thankful that you found our overall facilities to be beautiful, and that you feel your stay was good value for money. We have recently rennovated some of our rooms and continue to monitor...

Midlothian, United Kingdom
Reviewed 25 September 2016 via mobile

Really liked this hotel, great location. Very easy to walk about Chiang Mai and loads of restaurants etc nearby. Hotel facilities were good, room was clean and comfortable although the wifi is terrible unless you are sitting at reception! Hotel has a restaurant but it wasn't open while we were staying so unsure what it was like.

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1Thank Zoe W
Jenjira C, Manager at Eurana Boutique Hotel, responded to this review

Dear Zoe, Thank you for booking to stay with us here at Eurana Boutique Hotel. We are very pleased to read that you had an enjoyable time staying with us, and would like to thank you for taking the time to share your experience with TripAdvisor. Our close proximity to the city Centre, Thapae Gate and Sompet market (which is...

Reviewed 21 September 2016 via mobile

I stayed in Eurana, mainly for the pool and location. I was glad l made that choice. I loved being able to have a dip in the pool while being so close to my favorite area in the old city. There were some things l felt the hotel could improve on. It's a non smoking hotel and there were signs...

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Helpful?
1Thank Elli H
Jenjira C, Manager at Eurana Boutique Hotel, responded to this review

Hi Elli, Thank you for your providing your feedback following your stay with us here at Eurana Boutique Hotel. We are pleased that you enjoyed many elements of our hotel especially the pool, however we were concerned about some of the areas mentioned in the review which we would like to address. The signs by the pool are there to...

Hua Hin, Thailand
Reviewed 10 September 2016 via mobile

Stayed here for a couple of nights Jan 2016. Room was a good size and clean. Reception staff helpful. Location is perfect for strolling about in the evening. Plenty of restaurants within 5 -10 mins walk of hotel. I didn't eat here, no particular reason. Reception organised a good scooter for me. Seems like a well run hotel.

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Helpful?
Thank Alan C
Jenjira C, Manager at Eurana Boutique Hotel, responded to this review

Hi Alan, Thanks for staying with us and posting a review here on TripAdvisor. We are pleased that you enjoyed your stay with us in January of this year. Since January we have made additional renovations and updates to our facilities and processes also, which should contribute to an even better experience for our guests staying here. It's great to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Eurana Boutique Hotel is located right in the heart of Chiang Mai City with a walking distance to Sunday walking street, fresh market, cooking schools, boutique shops, significant old temples and many historic cultural attractions. We consist of 3 buildings, 3 floors with 72 rooms. Each room features a cable TV, air conditioning, mini bar, a safety deposit box, bathroom amenities and high- speed internet access free of charge that add to guests' ease and comfort when staying with us. We provide our guests with needed facilities including an outdoor swimming pool,restaurant, fitness equipment, parking lots, Eurana Spa and Tourist Service Information. . ... more   less 

Additional Information about Eurana Boutique Hotel

Address: 7/1 Moonmuang Rd., Soi 7 | Sriphum, Muang, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: RM94 - RM352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Eurana Boutique Hotel 3*
Number of rooms: 72
Reservation Options:
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Hotel Style:
#37 Spa Hotel in Chiang Mai
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Questions & Answers

Questions? Get answers from Eurana Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for low floors if possible as some parts of the hotel do not have a lift”
 of 5 bubbles Wolfee, 2 Dec 2016 | Read review
“Don't bother, rooms are poor”
 of 5 bubbles jimbob474, 21 Nov 2016 | Read review
“Make sure air con works properly otherwise get ready for a sleepless nite”
 of 5 bubbles 766JuliaG, 13 Aug 2016 | Read review
“level 3 p block is quiet”
 of 5 bubbles dinnans, 24 Apr 2016 | Read review
“Go to another hotel”
 of 5 bubbles TLove88, 3 Apr 2016 | Read review
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